Client Support Executive Jobs in India

CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.

Handle client queries and complaints. Ensure customer satisfaction through after-sales service. Maintain regular client communication and collect feedback. Coordinate with clients from order placement to payment collection. Provide product/service information and resolve issues promptly Handle client queries and complaints.

We are looking for a dedicated Telecalling Executive to join our team in Bangalore. This full-time role is ideal for enthusiastic individuals who are eager to start their career in telecalling. The position is open only to female candidates, and it requires a completed 12th grade education.Key Responsibilities:1. Outbound Calling: You will be responsible for making calls to potential customers, explaining our services, and addressing inquiries.2. Lead Generation: Actively seek new leads by researching and calling prospective clients to gather interest and set appointments for sales teams.3. Customer Relationship Management: Maintain a positive relationship with customers, ensuring they receive excellent service during each call.4. Data Entry and Record Keeping: Accurately record customer interactions and update databases to keep track of leads and inquiries.5. Feedback Collection: Gather feedback from customers to help improve services and understand their needRequired Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, and have a friendly and persuasive attitude. Being organized and detail-oriented will help in managing calls and recording information accurately. A confident and positive demeanor, along with the ability to handle rejection, is essential. Ideal candidates should be motivated to achieve targets and should enjoy working in a fast-paced environment. Prior experience is not mandatory, making this an excellent opportunity for fresh graduates.

Role and Responsibilities:Role OverviewAs a Client Servicing Manager, you will be the primary liaison between clients and internal teams, ensuring the seamless execution of corporate events. Your role encompasses understanding client needs, coordinating event logistics, managing budgets, and delivering exceptional experiences that align with client objectives. Building and maintaining long-lasting business relationships with clients Communicating with clients via phone calls, emails, or in-person regularly Preparing project/event/stall proposal Identifying and resolving client Requirements and queries as per priority Maintaining a detailed and accurate record of all clients project details and communications in proper format Ensuring to respond to client queries in a professional and timely manner Assisting in the hiring process and providing necessary guidance to the team members and new recruits for event-to-event basis Providing clients with relevant information on the project and services offered by the company in prescribed format Helping achieving the best image of the company in front of the client Being present and performing on-site visits during the event Drafting and negotiating the terms and conditions mentioned in the proposals Vendor & Stakeholder Management: Identify and liaise with vendors and suppliers to secure necessary resources for events. Negotiate contracts and manage relationships to ensure quality and cost-effectiveness. Post-Event Analysis & Reporting: Gather client feedback, analyze event performance, and prepare reports to assess success and identify areas for improvement. Basic Requirements Always Well dressed and presentable Familiarity with MS office software and Power Point effectively. Excellent communication and interpersonal skills Good time management and organizational skills Strong analytical and problem-solving skills Deadline-driven and highly motivated individual Ability to maintain a calm composure in stressful situations Good listening skills Ability to work independently and collaboratively Ability to offer excellent customer serviceExperience and Expectation:3+ year experience in the similar profileShould have interest to build career In corporate event industry.

As a CRM Executive, you will play a vital role in managing customer relationships and supporting business growth in our office located in Indore. Your responsibilities will include:- Maintaining Customer Database: Regularly update and manage customer information to ensure accurate records for effective communication and analysis.- Customer Interaction Management: Engage with customers through various channels to address inquiries, gather feedback, and ensure a positive experience with our services.- Data Analysis and Reporting: Analyze customer data to identify trends and patterns, and prepare reports that provide insights for improving customer satisfaction and retention.- Support Marketing Initiatives: Collaborate with marketing teams to execute campaigns, ensuring that customer segmentation is effective based on CRM data.- Problem Resolution: Handle customer complaints and issues promptly, working towards a resolution that enhances customer loyalty and trust.To excel in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and internal teams. A basic understanding of CRM software and data management is essential. You should be detail-oriented to maintain accurate records and capable of analyzing data to support strategic decisions. Additionally, having a customer-centric mindset and being proactive in addressing customer needs are crucial qualities for success in this role. Prior experience in customer relationship management or related fields is highly valued.

Job DescriptionWe are looking for a CRM Executive who will be responsible for managing customer relationships, handling customer queries, ensuring timely follow-ups, and maintaining accurate customer records.Key Responsibilities. Manage and update customer information in the CRM system.. Handle customer enquiries, complaints, and requests professionally.. Follow up with customers through calls, emails, and WhatsApp.. Maintain strong relationships with existing and potential customers.. Coordinate with the Sales, Marketing, and Operations teams.. Track leads, customer interactions, follow-ups, and conversions.. Ensure timely resolution of customer issues.. Monitor customer satisfaction and support customer retention.. Prepare daily, weekly, and monthly CRM reports.. Maintain accurate and confidential customer records.Required Skills. Excellent communication and interpersonal skills.. Good customer-handling and follow-up skills.. Basic knowledge of CRM software and MS Office.. Strong organizational and problem-solving abilities.. Ability to work independently and as part of a team.. Customer-focused and positive attitude.Key SkillsCustomer Relationship Management Customer Service Follow-up Communication CRM Software Lead Management Reporting Coordination

Calling /Tele caller*Hero Globe Agencies preet vihar acchega hapur is hiring energetic individuals to join our sales team in Hapur, Uttar Pradesh.Walk-In Interview: Sunday to friday Interview Timings: 11:00 AM to 2:00 PMWhat to Bring: Updated Resume (CV),Aadhar card ,Pan cardQualification: 12th pass or Graduate

Job Responsibilities:Handle customer calls and inquiriesPrepare and send quotationsFollow up with customersCoordinate with Sales and Accounts teamsMaintain customer records and provide excellent customer support

We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. Customer Interaction: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. Data Management: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. Reporting: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. Collaboration: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.

We are looking for freshers to join our team for Immigration process executive who has excellent communication skills.The candidate must be very active and interact with the clients for Documents verification

We are looking for a Junior Accounts Executive to join our finance team in Coimbatore. This role is ideal for someone with 1 to 4 years of experience in accounting and finance who is eager to grow in this field.Key Responsibilities:- Maintain Financial Records: Accurately record all financial transactions in the accounting system to ensure that all data is up to date and easily accessible.- Assist with Month-End Closures: Support the accounts team during month-end closure processes, ensuring all entries are complete, and reconcile accounts as needed.- Prepare Financial Reports: Help create regular financial statements and reports to provide insights into the companys financial status to management and stakeholders.- Handle Accounts Payable and Receivable: Monitor incoming payments and outgoing invoices, ensuring timely processing and resolution of any discrepancies.- Coordinate with Internal Departments: Work closely with other teams, such as Sales and Operations, to gather necessary financial information and resolve queries.Required Skills and Expectations:Candidates must possess strong analytical skills and attention to detail, as accuracy is vital in financial reporting. Basic knowledge of accounting software and Microsoft Excel is essential. You should have good communication skills to work collaboratively with other team members and stakeholders. A degree in accounting or finance is preferred. A proactive attitude and willingness to learn will be highly valued in this role as you grow your career in finance.

We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle client communication, maintain records, and ensure smooth coordination between customers and internal departments. The candidate should have good communication skills, follow-up ability, and knowledge of CRM software and MS Excel.

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.Key Responsibilities:- Manage Customer Relationships: Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- Data Entry and Management: Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- Support Sales and Marketing Teams: Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- Respond to Customer Inquiries: Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- Monitor Customer Feedback: Collect and analyze customer feedback to identify areas for improvement in service and product offerings.Required Skills and Expectations:Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

We are seeking a motivated and detail-oriented CRM Executive to join our team in Bangalore. This role is ideal for recent graduates or those with up to two years of experience in customer relationship management, focusing on building and maintaining strong relationships with our clients.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs and provide solutions. You will be the primary point of contact for customer inquiries, ensuring a high level of satisfaction.2. Data Management: Maintain and update customer records within our CRM system. Accuracy in data entry and management will help us track customer preferences and interactions effectively.3. Reporting: Generate and analyze reports on customer feedback and sales trends. Your insights will assist in improving our services and enhancing customer experiences.4. Collaboration: Work closely with sales and marketing teams to align on customer engagement strategies. Effective communication and teamwork will be essential in implementing successful campaigns.Required Skills and Expectations:You should possess strong communication skills, both verbal and written, to interact effectively with clients and team members. Proficiency in using CRM software and basic data analysis tools is essential. A keen attention to detail and an ability to manage multiple tasks efficiently are crucial. Additionally, a collaborative spirit and a proactive approach to problem-solving will help you succeed in this role.

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - Customer Interaction: Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - Problem Resolution: Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - Information Management: Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - Feedback Collection: Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

As a Customer Support Executive located in Varanasi, you will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing support. This full-time position is ideal for freshers who have completed at least the 10th grade.Key Responsibilities:- Assist Customers: Provide prompt responses to customer inquiries through various channels, ensuring that all queries are addressed effectively and efficiently.- Resolve Issues: Identify customer problems and work toward appropriate solutions, helping to enhance the customer experience and maintain company reputation.- Maintain Records: Keep accurate records of customer interactions, feedback, and resolutions to track patterns and improve service delivery.- Promote Products: Offer information about products and services to customers, helping them make informed decisions and potentially increasing sales.- Collaborate with Team: Work closely with team members to share insights and feedback on common customer issues, fostering a supportive team environment.Required Skills and Expectations:- Strong communication skills, both verbal and written, to interact effectively with customers and convey information clearly.- Basic computer skills to navigate customer support software and maintain records efficiently.- Patience and empathy to understand customer concerns and provide reassurance in stressful situations.- Ability to work in a team-oriented environment while also being self-motivated to achieve personal targets.- Flexibility and adaptability to handle various customer queries and challenges.This is a great opportunity for individuals looking to start a career in customer service and contribute positively to customer relationships.