Automobile Service Manager Jobs in India

Automobile Service Manager - Good communication skills

A leading three wheeler company based in Assam looking out for SERVICE MANAGER/ DEPUTY MANAGER with excellent skills into Managerial level-Supervise service team-Improve entire area sales-System knowledge

* Minimum 2 - 3 years of automobile sales experience* Strong communication, negotiation & leadership skills

Automobile spare parts After market sales

KEY PURPOSERole of Relationship Manager to deliver an enhanced ownership experience for premium customers through personalized attention & superior (a la hospitalityindustry) quality of interactions. DUTIES AND RESPONSIBILITIES To ensure superior customer experience during each interaction. Customized attention right through new vehicle delivery, interaction during different stages of Customer Life Cycle (CLC), RO opening to vehicle deliveryfrom workshop. To give a feeling of personalization for inviting select set of customers for CRM initiatives. To ensure the loop is closed from inviting the customers, coordinatingwith the central agency (Mahindra Relationship Centre) and reserving seat for customers. To generate revenue by selling workshop services like car care products, customization kits that match profile and choice of customers. To deliver high customer satisfaction by following & monitoring Vital Few parameters constantly. Plan and execute contact calendar to enhance customer experience. To assist customer in understanding contents and options available on the personalized website. To leverage technological aids for service (familiarity to use technology viz tablets) to enhance customer experience. To monitor infrastructure upkeep & cleanliness. To resolve customer concerns by consistent follow-ups with the relevant process owner and close the concern with delight.

Understands automobiles by studying characteristics, capabilities, and features. Turns customers into buyers by matching them with their ideal car. Qualifies buyers by understanding their requirements and interests and matching these interests to various car models. Demonstrates vehicle features and takes customers on test drives. Demonstrates automobiles by explaining warranties and services. Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts. Provides sales management information by completing reports. Assists with the setup of the showroom and displays. Updates job knowledge by participating in educational opportunities and reading professional publications. Enhances dealership reputation by accepting ownership for accomplishing new and different requests.

Negotiation Skills, Product Knowledge, Customer Relationship Management, Sales Techniques, Automobile Industry Knowledge, Communication Skills, Problem-Solving Skills, Time Management,

Communicates with clients about vehicle problems, insurance questions, and warranty issuesMaintains positive relationships with clients to ensure repeat and return customersApproaches transactions with sales-minded professionalism and suggestsively sell products and services to clients, including making clients aware of all packages and retail options available.Answers customer questions about services, including when to expect vehicle repairsEnsures customer vehicle is finished on time and provides details for customer services rendered and costs for those services, ensuring satisfaction at every step of interactionActs as an advocate for clients when communicating vehicle problems and needs to the repair department.Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them and communicates any time restrictions to customers in a timely manner.Note: If this job is not relevant, you may forward it to your friends, relatives, or colleagues.Relevant automobile experience is mandatory, and salary has no bar for deserving candidates. Interested candidates,can share cv hr.shreekhetraventures@gmail.comor wbhatsap on this no.81442 63719

1.Sales achievement personality 2. Leads generation negotiate with leads and close the deal 3.Handle pressure 4.Building strong relationship with clients 5.ability to develope and implement strategies 6. Result oriented 7.Strongly informed social activities,sales &marketing trends, values.

1) Daily management of the fleet of vehicles of two wheelers, four wheelers (cars, SUVs), agricultural tractors, earth moving machines and commercial vehicles (school buses and vans) that are spread in different parts of the country on a day to basis.2) Monitor the vehicle entries in the ERP system on daily basis and ensure there are no gaps or misses3) Analyze data from daily logs and ascertain if all parameters as fuel consumption, distances covered, etc. are within normal levels4) Generate monthly reports for the vehicles by region, by vehicle type, etc. to have meaningful performance indicators5) Regular online / in person meetings with the vehicle admins / DPRs to share information, improvements, etc.6) Scrutinize requests for approvals for repairs, maintenance, service, etc., raised by admins/DPRs, ascertain genuineness, necessity, work content and cost in discussions with the respective requestors7) Formulate and implement process improvements that improves efficiencies, cost, time and adds value to existing jobs8) Make recommendations to board for vehicle disposal, replacement or new vehicles purchase based on their performance9) Ensure all documents of the vehicles are up to date10) Conduct informed and surprise audits of the vehicles and their admins and publish report11) Publish monthly reports for vehicle performance indicators to the respective HoDs and board members12) Provide timely forecasts for vehicles major maintenance, sale and replacement of vehicles13) Maintain cordial relationship with admins but with zero tolerance for any unethical practices in the day to day job matters. Candidates with Dipl. Mech/Automobile - 4 to 5 Years of relevant Exp.

A) Customer Satisfaction & Quality of Repairs Set, monitor and take corrective measures for the following targets: Customer satisfaction, telephone report (Post Service follow ups), quality of work results and analysis, analyzing Customer Satisfaction Survey results and implementing short term and long term countermeasures. Implement measures and programs to achieve customer retention and goodwill.Ensure that parts requirements of customers are met quickly and efficiently.Implement measures and programs in the field of customer support and loyalty. Maintaining business relations with key workshop, parts and accessories customers (e.g. Key accounts, fleet operators, contract workshops); Maintaining contacts with opinion formers (such as club committees, government agencies, local politicians); Promoting creative customer support ideas put forth by staff. Protecting the customers interests in terms of the workshop service quality process chain. Protecting the customers interests in terms of ensuring rapid, need-oriented supply of Genuine Parts and accessories. Meeting the quality standards as the basis for ensuring customer satisfaction Ensure new parts and services required are identified during repair process Drive sale of Extended Warranty and Accessories during service B) Repair Process Implementing Service Core process in workshop repair activities to ensure complete customer delight. Continuous monitoring of the attainment of the goals set as above and the prompt initiation of corrective measures where required. Work allocation amongst the workshop team, monitoring, technician rotation, allocation of technicians as per vehicle type Coordinate with the Parts team for efficient planning for parts and consumable requirements Regularly track and monitor ELSA Pro usage for the workshop Implementing Final Inspection/ Q-Management (and Q-Check) to attain superior quality in workshop repairs.

Job Description: Chief TechnicianTechnical Expertise and Operations:Diagnostic Expertise: Highly proficient in diagnosing complex automotive issues using diagnostic tools and techniques.Repair and Maintenance: Oversee and participate in the repair and maintenance of vehicles, including engines, transmissions, brakes, suspension, electrical systems, and more.Quality Assurance: Ensure all work meets manufacturer standards and specifications through rigorous quality control processes.Advanced Technologies: Stay updated with advancements in automotive technology, including hybrid and electric vehicle systems, and implement new techniques and procedures as needed.Leadership and Team Management:Team Supervision: Direct a team of technicians, assigning tasks, providing guidance, and ensuring efficient workflow.Training and Development: Conduct training sessions to keep technicians abreast of new technologies, repair techniques, safety protocols, and customer service standards.Performance Management: Monitor individual and team performance, provide feedback to the Seniors, and implement strategies for improvement.Customer Service:Problem Resolution: Address customer concerns from Service Engineers promptly and effectively, ensuring high levels of satisfaction.Service Excellence: Maintain a customer-centric approach, ensuring that all interactions uphold the reputation of the service department.Operational Management:Resource Allocation: Manage budgets, parts inventory, and other resources efficiently to optimize operational efficiency.Workflow Optimization: Plan and schedule work to maximize productivity while maintaining high standards of quality and safety.Compliance: Ensure adherence to safety regulations, environmental standards.Continuous Improvement and Innovation:Research and Development: Stay updated on industry trends and technological advancements through continuous learning and participation in training programs.Innovation: Introduce new t

We have vacant of 2 Automobile Service Manager Jobs in Bengaluru,Automobile Service Manager, Experience Required : 6 Years Educational Qualification : Diploma Skill Automobile Service Manager etc.

JOB DESCRIPTION:1. Identify marketing opportunities.2. Drives primary sales in the assigned territory to achieve the sales target & maximize the market share.3. Take up dealer/sales promotion activities4. Ensuring expansion of the dealer network to increase the product reach5. Interacting with the end customers & attend to customer complaints6. Liaison with banks & financial institutions for supporting dealers / customers7. Organize sales activities, motivate the dealer / salesman through training / Introduction of incentive schemes & ensure reduced outstanding & better collections from the dealer8. Conduct market surveys, customer meets, RTO data analysis etc to identify target customers and follow-up with interested customers for improved market share.9. Provide MIS reports containing market information like - Competitor activity, new products/features/technology launched various sales promotion activities etc to the head office.

The Automobile Manager is responsible for overseeing the operations and management of an automobile dealership or service center. This role involves supervising staff, ensuring customer satisfaction, managing inventory, and implementing strategies to increase sales and profitability. The Automobile Manager should possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of automotive industry trends and regulations.

Diagnosing problems with vehicle engines, transmission components, fuel systems, electrical systems, brakes, and other parts of the cartMaintaining and repairing golf cart equipment such as batteries, tires, motors, shock absorbers, springs, windshield wipers, headlights, taillights, brakes, steering mechanisms, and other partsInstalling new components such as engines, transmissions, or other parts as needed to repair broken equipmentEnsuring that all safety equipment is working properly, including seatbelts, headlights, taillights, turn signals, horn, mirrors, brake lights, and reflectorsPerforming routine maintenance on all carts to ensure they are in good conditionRepairing or replacing damaged or worn parts such as tires, batteries, steering wheels, seats, and bumpersPerforming basic maintenance tasks such as oil changes and tire rotationsScheduling service calls to provide assistance to customers who have issues with their golf cartsPerforming regular inspections of carts for any damage or defects to ensure the safety of drivers

Opening For Spare Part Manager, Experience candidates required in automobile

Are you ready to embark on a journey that goes beyond the mundane We are on the lookout for passionate individuals to join our family as Relationship Managers in the exhilarating realm of the Automobile industry.Role: Customer Service ExecutiveProcess: Inbound (Prepare for an adventure!)Location: Hansa Direct Pvt Ltd, Clariant Building, 5th floor, A wing, Reliable Tech Park, Gavate Wadi, MIDC, Airoli, Navi Mumbai, Maharashtra 400708.Qualifications to Shine:Education: SSC, HSCAge: 24 to 35Perks Awaiting You:Salary: 22000CTC & 30000CTC in hand, plus PF + ESIC (Depends on your stellar performance in the interview!)Work Timing: 9 HoursWeek Off: Rotational Shift & Rotational Week Off

Job ResponsibilitiesCompletes a daily 'one-on-one' with each ASM to stay abreast of potential service issues and status of clientsCoordinates automotive repair and maintenance services to obtain maximum utilization of technicians, automotive equipment and parts resources to prevent operational delays in other departmentsTrains service members in the skills necessary in performance of their dutiesWorks with Service Manager to set sales and gross objectivesRecruits, interviews, and trains new service members in cooperation with HRProvides material necessary to sell serviceMaintains daily sales and production records as prescribed by dealership managementReviews and evaluates the sales performance of service sales members, ensuring that proper sales techniques are usedDetermines and staff technical teams relative to production requirements, ensuring expertise of members to be adequateRemains current on product changes and new productsMaintains the Service Department within the financial parameters set by managementAssures the proper repair order flow for maximum productivityMonitors and controls all warranty activity and assures compliance with warranty policies and proceduresMaintains strict adherence to dealership policy on client vehicle care and operationAdministrates payroll for the service members in cooperation with payroll, securing approval from the Service Director and the General Manager of the dealershipEnforces OSHA requirements, procedures, and regulationsConducts performance evaluationsParticipates in operational planningMaintains the facility and equipment, providing for repairs and maintenance where necessaryConducts weekly department meetings Attends weekly manager meetings

Experience in the after-sales with a trusted OEMStrong customer handling skillsStrong technical expertise in understanding of engine, parts/ components, and everything technicalShould have worked as an Evaluator in Car dealerships or in an authorized service stationPreferable :-Car MechanicEvaluatorCar InspectionService AdvisorBody Shop AdvisorAutomobile Technician

* Minimum 1 year of experience in sales (automobile) or customer handling (automobile)* Passion for automobiles and client service

We are looking for 05 vehicle Service Manager Posts in Tumkur,Automobile Service Manager,Automobile Service Engineer, with deep knowledge in Automobile Service Manager,Automobile Service Engineer and Required Educational Qualification is : Diploma, B.Tech/B.E

DESCRIPTIONJob Description: Engineer/Senior Engineer - Service:-Job Briefing and Descriptions Mechanical/Electrical Engineer must have minimum of 3-5 years Service experience in Climatic Chambers or Commercial refrigeration. Diagnostics and service repairs for Environmental Chambers, Altitude Chambers, Walk-In Chambers including cascade systems. Provide planned maintenance AMC services for contract customers. Upkeep the equipment as per the AMC guidelines. Assist with the Installation and start-up of new equipment. Temperature & Humidity calibration process. (NABL Accredited) Preparation of Repair/AMC quotation and tender.Job Requirement:- Knowledge of PLC programming Controllers, Compressors, Valves and Refrigerants. Basic knowledge of Electrical, Pneumatics, Safety & Power tools experience. Applicant must be self-motivated. Work with limited supervision. Interest in moderate travel. Candidates must have Written & Oral communication skills. Computer proficiency (MS Office) and Communication SW tools.Preferable & DesiredCandidates with refrigeration experience from good companies can be considered

An eminent automobile dealership in Guwahati. effective Management of the Dealerships Bodyshop Function, Meeting and Exceeding all Kipsmaximize the Use of all Available Resources to Ensure the Department is Run in the Most Effective Mannerfind Opportunities to Manage, Coach and Develop Colleaguesdemonstrate Exceptional Product Knowledge and Communicate this Appropriately with Customerspurchasing Parts and Supplies Needed for Repairs.background Automobile Industry

Attending safety meetings to ensure the service team abides by safety policies and proceduresMentoring the service staff by promoting an environment where they can grow and excel in their craftPerforming administrative duties such as communicating with vendors, greeting customers or answering phone calls to schedule service appointmentsManaging a team of Service Technicians and AdvisorsDeveloping a working knowledge of industry laws and regulations to ensure their service department is in complianceMaintaining customer relationships to ensure repeat customers by handling customer concerns in a timely manner

Track and update the vehicle management system. Monitor the documentation and records of the vehicles, especially areas related to the inspections, certifications, and servicing. Ensure optimal vehicle management by conducting proper repairs of the fleet. Partake in budgeting and maintaining the costs for proper fleet management. Manage the logistics fleet management aspects of the vehicle. Assist in the recruitment and management of drivers.Candidates with Dipl. Mech/Automobile - 4 to 5 Years of relevant Exp.