Head Technician/Chief Technician For Automobile Service Industry

ABS International

job description: chief technician

technical expertise and operations:

diagnostic expertise: highly proficient in diagnosing complex automotive issues using diagnostic tools and techniques.

repair and maintenance: oversee and participate in the repair and maintenance of vehicles, including engines, transmissions, brakes, suspension, electrical systems, and more.

quality assurance: ensure all work meets manufacturer standards and specifications through rigorous quality control processes.

advanced technologies: stay updated with advancements in automotive technology, including hybrid and electric vehicle systems, and implement new techniques and procedures as needed.

leadership and team management:

team supervision: direct a team of technicians, assigning tasks, providing guidance, and ensuring efficient workflow.

training and development: conduct training sessions to keep technicians abreast of new technologies, repair techniques, safety protocols, and customer service standards.

performance management: monitor individual and team performance, provide feedback to the senior’s, and implement strategies for improvement.

customer service:

problem resolution: address customer concerns from service engineer’s promptly and effectively, ensuring high levels of satisfaction.

service excellence: maintain a customer-centric approach, ensuring that all interactions uphold the reputation of the service department.

operational management:

resource allocation: manage budgets, parts inventory, and other resources efficiently to optimize operational efficiency.

workflow optimization: plan and schedule work to maximize productivity while maintaining high standards of quality and safety.

compliance: ensure adherence to safety regulations, environmental standards.

continuous improvement and innovation:

research and development: stay updated on industry trends and technological advancements through continuous learning and participation in training programs.

innovation: introduce new t

• Experience

  2 - 5 Years

• No. of Openings

  5

• Education

  B.E, Diploma, Advanced/Higher Diploma, Higher Secondary, Secondary School, Vocational Course

• Role

  Head Technician

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai