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Air Ticketing Executive Jobs in India

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  • 1 - 7 yrs
  • 5.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking
Join our dynamic team as Airport Ticketing Staff in Mumbai, India. This full-time role is perfect for individuals with strong communication skills, offering the chance to support travelers in their ticketing needs.nnKey Responsibilities:nn- Ticket Sales and Reservations: Assist passengers by providing information on flight schedules, prices, and ticket availability while processing bookings efficiently.n n- Customer Service: Offer exceptional customer support by addressing queries, resolving issues, and ensuring a pleasant travel experience for all passengers.nn- Documentation Verification: Ensure that all travel documents are correct and comply with airline regulations before issuing tickets.nn- Collaboration with Airlines: Work closely with airline representatives to confirm bookings, manage changes, and handle cancellations in a timely manner.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th-grade education and possess 1 to 7 years of experience in ticketing or a related field. Strong communication skills are essential for interacting with customers and colleagues effectively. Attention to detail is crucial for accurately processing tickets and verifying documentation. A customer-oriented attitude is key, as the role involves supporting passengers and enhancing their travel experience. Applicants must have the ability to work in a fast-paced environment while maintaining a professional demeanor at all times.
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Freshers & Experience || Full Time || Air Ticketing Executive

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Muzaffarpur
Customer Relationship Air Ticketing Ticket Booking
SHARE YOUR RESUME 8282965559nJoin our team as Airport Ticketing Staff in Muzaffarpur, India. This full-time position is perfect for individuals with a passion for customer service and the travel industry.nnKey Responsibilities:nn1. Ticket Sales: Assist passengers in purchasing tickets for domestic and international flights, providing accurate fare information and options.n2. Check-in Assistance: Help travelers during the check-in process, ensuring they have all necessary documents and guiding them to their designated areas.n3. Customer Service: Address any inquiries or concerns from passengers, providing solutions and information to enhance their travel experience.n4. Information Management: Maintain an organized record of ticket sales and passenger details, ensuring all data is accurate and up to date.nnRequired Skills and Expectations:nnWe are looking for candidates who have completed their 10th grade education and have a willingness to learn. While no previous experience is required, individuals with a positive attitude and excellent communication skills will excel in this role. The ability to multitask in a fast-paced environment is essential. Candidates should be comfortable interacting with diverse people and possess strong problem-solving skills. Being punctual and responsible while adhering to company policies is also important. If you are eager to grow in the travel industry and provide exceptional service, we invite you to apply.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kanpur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated individuals to join our team as Air Ticketing Staff in Kanpur. This role is ideal for candidates with 0 to 2 years of experience and a minimum education of 12th pass. Key Responsibilities:- Booking Air Tickets: Manage the entire booking process for customers, ensuring they have accurate information and options suitable to their needs.- Customer Service: Assist customers with inquiries about flight schedules, ticket prices, and other related questions, providing high-quality support to enhance their experience.- Handling Payments: Process payments accurately and securely, ensuring all transactions are recorded properly and customers receive receipts.- Updating Records: Maintain up-to-date ticketing records and databases, ensuring that all information is accurate and easily accessible for future reference.- Coordinating with Airlines: Liaise with airline companies to confirm bookings and resolve any issues that may arise during the ticketing process.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and colleagues. Attention to detail is essential for managing bookings accurately. A basic understanding of ticketing systems and airline procedures will be advantageous. The ideal candidate should be a quick learner, able to work efficiently under pressure, and be flexible in a fast-paced environment. Being proactive and demonstrating a customer-oriented approach will also enhance your success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Guwahati
Customer Relationship Air Ticketing Ticket Booking
We are seeking an enthusiastic and detail-oriented Air Ticketing Staff member in Guwahati. This position is ideal for a recent school graduate or someone with minimal experience seeking to start their career in the travel industry. nnKey Responsibilities: nn1. Ticket Reservation: Assist customers in booking air tickets according to their travel plans by using airline systems effectively. n2. Customer Support: Provide excellent customer service by addressing inquiries, resolving issues, and offering travel-related information. n3. Documentation Handling: Ensure that all ticketing documents are accurately processed and maintained to comply with airline policies. n4. Flight Information: Stay updated on the latest flight schedules and prices to help customers make informed decisions. n5. Team Collaboration: Work closely with fellow team members to streamline ticket sales and enhance overall customer experience. nnRequired Skills and Expectations: nnThe ideal candidate should possess strong communication skills, as interaction with customers is a key part of the role. A keen attention to detail is necessary for accurate ticket processing. Basic computer skills are essential, and familiarity with airline booking software is a plus. Additionally, a proactive and friendly attitude will help foster positive customer relationships. The ideal candidate must be female and willing to work full-time from the office. Passion for travel and a desire to grow in the industry will be an advantage.
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Air Ticketing Executive Fresher

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Ticketing Executive Passport Checking Officer Passenger Service Executive Passenger Support Executive Ground Staff Ground Management Ground Operation Ground Manager Ground Handling Staff Airport Manager Airport Representative Airport Operation Air Cargo Executive
As an Air Ticketing Executive based in Ahmedabad, you will play a crucial role in the travel industry by handling ticket bookings and customer inquiries. The position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Booking Air Tickets: Process and manage air ticket bookings for customers according to their travel requirements, ensuring accuracy and timely confirmations.- Customer Service: Assist customers with inquiries and provide information about flight schedules, fares, and travel options, ensuring a smooth communication process.- Handling Reservations: Manage reservations and changes made by clients, ensuring that all modifications are accurately updated in the system.- Ticketing Support: Provide support in issuing electronic tickets and ensure compliance with both company policies and airline regulations.- Coordination with Airlines: Collaborate with airline representatives to resolve any booking issues or discrepancies, facilitating effective communication.- Documentation: Maintain accurate records of ticket sales and customer interactions, aiding in reporting and performance analysis.Required Skills and Expectations:- Good communication skills are essential for interacting with both customers and airline personnel effectively.- Strong attention to detail is necessary for managing bookings and ensuring accuracy in ticketing.- Basic computer skills are required for handling ticketing systems and maintaining records.- Candidates should exhibit a willingness to learn and adapt to the travel industry's dynamic nature.- A positive attitude and customer-centric approach are crucial for providing excellent service.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Purnia
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Customer Relationship Air Ticketing Ticket Booking
We are looking for a dedicated Airport Ticketing Executive in Purnia, India. This role is suitable for individuals with 0 to 2 years of experience who have completed at least 10th grade. The ideal candidate will assist customers with ticket bookings and travel inquiries.nnKey Responsibilities include:nn1. Customer Service: Greet and assist passengers with their ticketing needs, providing clear information regarding flight schedules and travel options.n n2. Ticket Booking: Process ticket reservations and issue boarding passes, ensuring accuracy and compliance with airline policies.nn3. Travel Assistance: Address customer queries related to travel itineraries, baggage rules, and any travel-related issues.nn4. Coordination with Airlines: Communicate effectively with airlines to resolve booking issues or changes, ensuring customer satisfaction.nn5. Record Keeping: Maintain accurate records of ticket sales and assist in reporting daily transactions to the management.nnRequired skills and expectations include:nn- Communication Skills: Strong verbal communication skills to interact effectively with customers and airline personnel.n n- Attention to Detail: Ability to manage bookings with precision and maintain accurate records.nn- Problem-Solving Skills: Capable of addressing customer concerns and finding solutions quickly.nn- Team Player: Collaborate with team members to ensure smooth operations in the ticketing office.nnThe role requires a candidate who can work full-time from the office and is keen to learn and grow in the airline industry.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi NCR
Airline Operations Airport Operation Ground Staff Activities Ground Handling Airport Cargo Airport Manager Airport Representative Airport Ticketing Airport Staff Airport Executive Airport Ramp Airport Supervisor Airport Ground Staff Air Hostess Air Ticketing Air Freight Air Cargo Air Charter Operation Air Ticketing Agent Air Ticketing Associate Air Pollution Control Ground Staff Airline Ground Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff GR
We are looking for a dedicated Airport Operations Executive to join our team in Delhi NCR. This full-time role is ideal for individuals with a passion for aviation and airport operations, regardless of prior experience. nnKey Responsibilities:nn- Customer Service: You will assist passengers with inquiries and ensure they have a pleasant experience at the airport.n- Coordinating Operations: Collaborate with various teams to ensure smooth airport operations, including check-in, boarding, and baggage handling.n- Safety Compliance: Monitor safety procedures and ensure that all regulations are followed to maintain a secure environment.n- Problem Solving: Address any issues or complaints from passengers and strive to resolve them promptly.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and be open to learning new procedures and technologies related to airport operations. Strong communication skills are essential, as you will interact with passengers and staff regularly. A proactive approach to problem-solving and attention to detail will help you succeed in this role. You are expected to be a team player, capable of working in a fast-paced environment while maintaining a positive attitude. Flexibility in working hours is important, as airport operations may require shifts that include weekends and holidays.
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Hiring Freshers || Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Jodhpur
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Airport Ground Handling Hard Working Aircraft Maintenance Basic Computer Skills Ground Operation Grooming Airline Operations Interpersonal
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Jodhpur. This entry-level position is ideal for individuals passionate about the travel industry, providing excellent customer service to passengers.nnKey Responsibilities:nn- Ticketing and Reservations: Assist travelers in booking tickets, processing reservations, and managing changes or cancellations efficiently.n- Customer Support: Address passenger inquiries and concerns, providing accurate information regarding flight schedules, ticket prices, and travel regulations.n- Documentation Handling: Ensure all necessary travel documentation is collected and processed properly, maintaining compliance with airline policies.n- Collaboration with Airlines: Work closely with various airlines to manage bookings and resolve issues as needed, fostering strong professional relationships.nnRequired Skills and Expectations:nnCandidates should possess strong communication and interpersonal skills, enabling them to interact effectively with customers and colleagues. Attention to detail is essential to guarantee accurate data entry and ticket processing. The ideal candidate should be proactive, demonstrating problem-solving abilities and a willingness to learn about the travel industry. A teamwork-oriented mindset is important as the role involves working closely with others in a fast-paced environment. Additionally, candidates should be comfortable using computers and various software systems for ticketing tasks. No prior experience is necessary, making this an excellent entry point for recent high school graduates.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Chandigarh
Customer Relationship Air Ticketing Ticket Booking Ground Staff Ticket Checking Staff Airport Operation Ground Operation Back Office Staff Front Office Executive Ground Handling Staff Cargo Staff Outbound Calls Inbound Calls Computer Operator Communication
We are looking for dedicated individuals to join our team as Airport Ticketing Staff in Chandigarh, India. This full-time position is ideal for those who are eager to start their careers in the aviation industry and possess a strong willingness to learn.nnKey Responsibilities:nn- Ticket Booking: Assist passengers with booking flight tickets, ensuring accurate information is entered and confirmed. n- Customer Support: Address customer inquiries regarding flight schedules, ticket prices, and travel policies, providing exceptional service to enhance customer satisfaction.n- Changes and Cancellations: Help passengers manage changes to their travel itineraries, including rebooking and cancellations, ensuring they receive proper assistance throughout the process.n- Documentation: Ensure all ticketing processes comply with airline policies and regulations, accurately processing required documentation for ticket issuance.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade, showcasing a foundational educational background. Prior experience in ticketing is not necessary, making this an excellent entry-level opportunity. Strong communication skills are essential for interacting effectively with customers. Additionally, candidates should be detail-oriented, helping to minimize errors in ticket bookings. A willingness to learn about the aviation industry and a passion for customer service are crucial for success in this role. Possessing the ability to work efficiently in a fast-paced environment will also contribute to a positive customer experience.
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Air Ticketing Executive (Freshers) Bangalore

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Bangalore
Data Entry Operator Passport Checking Ticketing Executive Ticket Booking Customer Care Air Hostess Man Management Ground Operation Back Office Staff
As an Air Ticketing Staff member, your primary role will involve facilitating the ticketing process for air travel. You will work full-time in our office located in Bangalore. This position requires individuals with either fresh talent or those with up to two years of experience.Key Responsibilities:- Assist customers in booking air tickets: You will help clients navigate the ticket booking system, ensuring their travel needs are met efficiently.- Process ticket orders: You will handle the end-to-end process of ticket sales, from capturing customer details to finalizing bookings.- Address customer inquiries: You will respond to questions and provide solutions related to flight schedules, availability, and ticket changes.- Maintain accurate records: Ensuring all transactions and customer interactions are logged accurately in the system will be a crucial part of your duties.Required Skills and Expectations:- Educational qualification: A minimum of 10th pass is required for this role.- Experience: Candidates can apply if they are freshers or have less than two years of experience in a related field, particularly in ground staff services or air ticketing.- Communication skills: Strong verbal and written communication abilities are essential to interact effectively with customers.- Customer service orientation: A friendly approach and eagerness to assist customers will be key in this role.- Detail-oriented: You must be able to manage multiple tasks while paying attention to details, especially in ticket processing.This role will provide you with an opportunity to grow within the airline industry while working alongside a dynamic team in a supportive environment.
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Ahmedabad
Administrative Executive Admin Executive Admin Support Executive System Support Executive Administration Officer Administration Supervisor Administration Manager Administration Head Admin Ground Staff Air Ticketing Executive Airport Cargo Air Cargo Executive Airport Operation Airport Manager Airport Executive
We are seeking an Airport Administrative Executive to join our team in Ahmedabad. The ideal candidate will be responsible for supporting airport operations and administrative tasks.Key Responsibilities:- Manage Documentation: Assist in handling various airport-related documents, ensuring they are filed accurately and organized for easy access.- Support Daily Operations: Help with the smooth execution of daily airport operations by coordinating with various teams and departments.- Customer Service: Address queries from passengers and airport staff, providing assistance with a friendly and professional approach.- Data Entry: Accurately input and maintain records in online systems, ensuring data integrity and confidentiality.- Communication Coordination: Facilitate communication between departments and teams to enhance operational efficiency and resolve any issues that may arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail, enabling them to manage multiple tasks effectively. Good communication skills, both verbal and written, are essential for interacting with staff and customers. A positive attitude and a willingness to learn are crucial, especially for those with limited experience. The role requires a minimum educational qualification of 10th grade. We welcome applicants with 0 to 6 years of experience in administrative roles. Proficiency in basic computer skills is necessary to perform various administrative tasks efficiently. This position is full-time and requires working from the office.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Female
  • Lucknow
Customer Relationship Air Ticketing Ticket Booking
We are seeking dedicated female Airport Ticketing Staff to join our team in Lucknow, India. This role is perfect for individuals looking to start their career in the airline industry.nnKey Responsibilities:nn- Ticket Issuance: You will assist customers in purchasing airline tickets, ensuring they understand their travel options and making the process smooth and efficient.n n- Customer Service: Providing excellent customer service is crucial. You will address inquiries, handle complaints, and help passengers with their travel needs.nn- Reservation Management: You will manage flight reservations, updating and confirming bookings as necessary, ensuring accuracy and adherence to policies.nn- Coordination with Airlines: You will communicate with various airlines to verify flight information and assist in any required changes or cancellations.nnRequired Skills and Expectations:nnWe are looking for candidates who have completed at least their 10th grade education. You should have strong communication skills to interact effectively with customers and colleagues. Attention to detail is crucial, as you will be handling ticketing and reservations, which require accuracy. You should be able to work in a fast-paced environment and handle various tasks efficiently. A friendly demeanor and a willingness to help others will be essential for success in this role. As a full-time position, you will be required to work from the office, so availability during various hours, including weekends, is important.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Kanpur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
Join our team as an Airport Ticketing Executive in Kanpur. This role is perfect for individuals looking to start their career in the travel industry, offering hands-on experience in ticketing and customer service.nnKey Responsibilities:nn1. Ticket Booking and Issuance: Manage the booking process for flights, ensuring accurate ticket issuance and adherence to guidelines.nn2. Customer Service: Assist passengers with inquiries related to flight schedules, ticketing issues, and travel regulations, providing excellent customer support.nn3. Record Maintenance: Maintain and update records of ticket sales and customer interactions to ensure data accuracy and efficient tracking.nn4. Collaboration: Work closely with other team members and departments to resolve any ticketing or customer-related issues promptly.nn5. Problem Solving: Address and resolve any booking discrepancies or customer complaints effectively, ensuring customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a customer-focused attitude. Attention to detail is crucial for accurate ticket booking and record maintenance. Basic computer skills and proficiency in navigating booking systems are essential. The ideal candidate should be a 12th pass, with a willingness to learn and grow within the aviation industry. A positive attitude and the ability to work in a team environment are highly valued. Experience in a similar role is beneficial but not mandatory, as freshers are also encouraged to apply.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Bareilly
Ground Staff Ticketing Executive Air Ticketing
Join our team as an Airport Ticketing Staff member in Bareilly, India. This role is ideal for individuals looking to start their career in the travel industry, whether you are a recent school graduate or have some work experience.nnKey responsibilities include:nn- Ticket Booking: Assist passengers in booking flight tickets, ensuring correct details and offering suitable options.n- Customer Service: Provide excellent service to travelers by answering queries, addressing concerns, and offering information about flight schedules and airport facilities.n- Check-in Assistance: Help passengers with the check-in process, including the issuing of boarding passes and managing baggage drop-off.n- Maintaining Records: Keep accurate records of ticket sales and passenger information, ensuring compliance with airline regulations.nnThe ideal candidate should have:nn- A minimum education level of 10th grade, demonstrating sufficient literacy and numeracy skills.n- Strong communication skills to interact effectively with diverse customers and colleagues.n- Basic knowledge of computer operations to handle booking systems and maintain electronic records.n- A positive attitude and willingness to work in a fast-paced environment, managing multiple tasks efficiently.n- A desire to learn and grow within the airline industry, as on-the-job training may be provided for new entrants.nnThis full-time position requires working from the office, ensuring hands-on engagement with customers and team collaboration.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Computer Operator Ticketing Executive Customer Care Passport Checking Ticket Checking Staff Ground Management Man Management
As an Air Ticketing Staff member, your primary responsibility will be to assist in the air ticketing process within the office environment in Ahmedabad. This role is suitable for both freshers and those with up to two years of experience. Key Responsibilities:- Manage Ticket Bookings: Handle customer inquiries and book flight tickets accordingly, ensuring accuracy in details such as passenger names and travel dates.- Provide Customer Support: Assist customers with any questions regarding their bookings, helping them navigate the ticketing process smoothly.- Coordinate with Airlines: Communicate with various airlines for updates on flights, fares, and deals to provide the best options to customers.- Handle Documentation: Manage necessary paperwork and confirm all ticketing details, ensuring compliance with airline regulations.- Maintain Records: Keep track of ticket sales and cancellations, ensuring all records are up-to-date for future reference.Required Skills and Expectations:- Education: A minimum of 10th pass is required for this role. - Communication Skills: Strong verbal and written communication skills are essential for effective interaction with customers and airlines.- Interpersonal Skills: Ability to work well in a team and engage positively with customers.- Attention to Detail: Precision in handling bookings and documentation to avoid errors.- Basic Computer Knowledge: Familiarity with computer systems for managing ticketing tasks efficiently.- Work Environment: This is a full-time role that requires working from the office, with expected shifts from 10 am to 6 pm. This position is an excellent opportunity to start a career in the travel industry while contributing to customer satisfaction and operational efficiency.
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  • Fresher
  • 5.5 Lac/Yr
  • Thiruvananthapuram
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
We are looking for enthusiastic individuals to join our team as Airport Staff in Thiruvananthapuram. This is a full-time position suitable for freshers who have completed their 12th grade. Key Responsibilities:- Customer Service: Greet and assist passengers, ensuring a pleasant experience as they navigate through the airport.- Check-in Assistance: Help passengers with the check-in process, handling their luggage and ensuring timely boarding.- Information Desk Support: Provide accurate information regarding flight schedules, gate numbers, and other airport services to travelers.- Safety Compliance: Work closely with security teams to ensure all safety protocols are followed, maintaining a secure environment for passengers and staff.- Baggage Handling: Assist in the efficient management of baggage to prevent delays and ensure passengers receive their belongings promptly.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential for providing exceptional customer service. Basic problem-solving abilities are necessary to address any passenger inquiries or concerns. Flexibility and adaptability to a fast-paced environment will be important, as the airport operates 24/7. Attention to detail is crucial to ensure compliance with airport protocols and enhance the overall passenger experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Airport Staff Airport Operations Executive Airport Manager Airport Representative Receptionist Customer Service Executive Customer Support Passport Checking Executive Passport Checking Officer
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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Hiring Freshers || Ground Staff

Priyanya Aviation Services Private Limited

  • Fresher
  • 3.8 Lac/Yr
  • Goa
Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Grooming Ground Operation
We are looking for dedicated Ground Staff to join our team in Goa. This role is ideal for freshers who have completed their 12th standard and are eager to start their career in the aviation industry.Key Responsibilities:- Customer Service: Engage with passengers and assist them with check-in, boarding, and any inquiries they may have, ensuring a pleasant travel experience.- Baggage Handling: Safely manage passenger baggage, ensuring it is loaded and unloaded correctly from the aircraft.- Maintain Cleanliness: Regularly clean and maintain the airport environment, including lounges and boarding areas, to ensure a welcoming atmosphere for passengers.- Support Check-In Procedures: Assist in the check-in process by verifying passenger details and issuing boarding passes efficiently.- Safety Compliance: Follow safety and security protocols to ensure the well-being of passengers and staff at all times.Required Skills and Expectations:- Freshers are welcome to apply, making this an excellent opportunity for those starting their careers.- A minimum of a 12th-grade education is necessary.- Strong communication skills are essential for effectively interacting with passengers and team members.- A friendly demeanor and customer service orientation are important, as the role involves direct passenger interaction.- A willingness to learn and adapt in a fast-paced environment is expected, as tasks may vary day to day. Candidates who are enthusiastic and ready to take on this role will thrive as part of our team.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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Interview For Air Ticketing Executive || 10th Pass - Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna City
Customer Relationship Air Ticketing Ticket Booking
SHARE YOUR RESUME 8282965559nWe are looking for an enthusiastic Air Ticketing Staff member to join our team in Patna City. This entry-level position is ideal for individuals who are eager to learn and grow in the travel industry.nnKey Responsibilities: nn1. Ticket Booking and Reservations: Assist customers in booking air tickets, ensuring accuracy in details such as names, dates, and destinations.n n2. Customer Service: Provide excellent support to clients by addressing their queries and resolving issues related to ticketing or travel plans.nn3. Documentation Management: Maintain and update records of ticket sales and client interactions in a systematic manner.nn4. Collaboration: Work closely with your team to share information and ensure a seamless experience for customers from initial inquiry to ticket issuance.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade and possess strong communication skills. Attention to detail is crucial, as accuracy in ticketing is imperative. While previous experience is not necessary, a willingness to learn and adapt to new situations is highly valued. The role requires the ability to work full-time in an office environment and collaborate with colleagues effectively. A positive attitude and a customer-focused mindset will help you succeed in this fast-paced role.
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Air Ticketing Executive (Freshers) Koch Bihar

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Koch Bihar
Customer Relationship Air Ticketing Ticket Booking
SHARE YOUR RESUME 8282965559nWe are looking for Airport Ticketing Staff in Koch Bihar, India, to provide excellent customer service and assist travelers with their ticketing needs. This role is ideal for individuals who have recently completed their 10th grade and are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Ticket Sales: Assist customers in purchasing tickets, ensuring they have all necessary information about flights, timings, and prices.nn2. Customer Assistance: Provide support to travelers by answering queries, resolving issues, and offering information about travel options.nn3. Data Entry: Accurately input customer information and ticket details into the company system, maintaining precise records.nn4. Check-in Support: Help passengers during the check-in process, ensuring a smooth and efficient experience at the airport.nn5. Coordination: Work closely with airline personnel to manage any changes or issues related to flight schedules or ticketing.nnRequired Skills and Expectations:nnCandidates should have good communication skills and a friendly demeanor to interact effectively with passengers. Basic computer knowledge is essential for data entry tasks. A strong attention to detail is crucial to handle ticketing and customer information accurately. We are looking for individuals who are hardworking, team-oriented, and ready to learn in a fast-paced environment. A commitment to providing outstanding customer service is vital. This role is a full-time position that requires employees to work from the office in Koch Bihar.
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Air Ticketing Executive Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
SHARE YOUR RESUME 8282965559nWe are seeking enthusiastic Air Ticketing Staff to join our team in Kolkata. This role is suitable for individuals who have recently completed their education and are eager to start a career in the travel industry.nnKey Responsibilities:nn1. Ticket Reservations: Assist customers with booking air tickets, ensuring all details are accurate and confirming reservations promptly.nn2. Customer Service: Provide excellent customer support by answering queries, resolving issues, and guiding clients through the ticketing process.nn3. Documentation Handling: Process required travel documents and maintain accurate records of ticket sales and client information.nn4. Collaboration: Work closely with travel agencies, airline representatives, and colleagues to ensure smooth operations in ticketing.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 10th grade and have a keen interest in the travel sector. While prior experience is not mandatory, any experience in customer service or travel-related roles would be beneficial. Strong communication skills are essential, as staff will interact with customers frequently. A friendly and professional demeanor is expected to create a positive experience for clients. Attention to detail and the ability to work well under pressure are also important. Successful candidates will be motivated self-starters who are eager to learn and grow within the company.
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  • Fresher
  • 7.5 Lac/Yr
  • Mangalore
Air Ticketing Airport Staff Airlines Cabin Crew Airline Ground Staff Ground Staff Ground Handling Staff Ground Operations Staff
Responsibilities:1. Ensure the safe and efficient handling of aircraft on the ground, including marshalling, towing, and baggage handling2. Assist with passenger boarding and disembarkation, including checking boarding passes and directing passengers to their seats3. Conduct safety checks on aircraft before and after flights, including securing doors and checking emergency equipment4. Communicate effectively with flight crews, air traffic control, and other ground staff to ensure the smooth operation of flights
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kurnool
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for a dedicated Air Ticketing Staff member to join our team in Kurnool, India. This is an entry-level position suitable for recent graduates who want to start their career in the travel industry.Key Responsibilities:1. Ticket Booking: Assist customers in booking flight tickets by providing accurate information about available flights, prices, and schedules.2. Customer Service: Address inquiries and provide assistance to travelers both face-to-face and over the phone, ensuring a positive and helpful experience.3. Documentation: Manage and organize travel documents, ensuring that all bookings and passenger details are accurately recorded in the system.4. Problem Solving: Handle ticket changes, cancellations, and refunds, working promptly and efficiently to resolve any issues that may arise.5. Collaboration: Work closely with airlines and travel agencies to stay updated on ticketing policies and promotions, ensuring the best options for clients.Required Skills and Expectations:Ideal candidates must possess a positive attitude, strong communication skills, and the ability to work well in a team environment. A detail-oriented approach is essential to ensure accuracy in bookings and documentation. Basic computer skills are necessary for managing ticketing systems. Candidates should be eager to learn about the airline industry and travel regulations. This role is suitable for recent graduates who are proactive and have a passion for travel. Flexibility in working hours may be required to accommodate customer needs.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Tiruchirappalli
Customer Relationship Air Ticketing Ticket Booking Airport Ground Staff Airline Ground Staff Ground Handling Staff Air Hostess
As an Air Ticketing Executive in Tiruchirappalli/Trichy, India, you will be responsible for managing flight bookings, reservations, and ticket sales for customers. Your key responsibilities include assisting customers with booking flights, issuing tickets, handling cancellations and changes, providing information on flight schedules, and ensuring customer satisfaction through excellent service.You will need to have excellent communication skills to interact with customers effectively and provide them with accurate information. Attention to detail is crucial in this role to ensure all bookings are processed correctly and efficiently. A good understanding of computer systems and booking software is also required to navigate through different flight options and make reservations accurately. Additionally, having a proactive and customer-focused attitude will help you in providing exceptional service and addressing customer inquiries promptly.While prior experience in air ticketing is preferred, freshers with a 12th Pass qualification can also apply for this role. This is a full-time position that requires working from the office, so candidates should be prepared to work in a fast-paced environment to meet the needs of travelers and ensure a smooth booking process.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mumbai
Cabin Crew Airlines Cabin Crew Cabin Attendant Crew Manager Flight Attendant Flight Steward Flight Stewardess Air Hostess Customer Relationship Cabin Supervisor Passenger Service Executive Customer Handling Staff Ground Staff Air Cargo Cargo Manager Cargo Attendant Air Cargo Executive Air Ticketing Executive
A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jaipur
Air Ticketing Executive Ground Staff Cabin Crew Admin Executive Administration System Support Executive Ground Hostess Ground Operations Staff
As an Air Ticketing Executive, you will play a crucial role in managing flight bookings and providing excellent service to customers. Your primary responsibilities will include the following:- Book Flights: Handle reservations and issue air tickets by coordinating with airlines and travel aggregates to ensure customers get the best deals.- Customer Assistance: Provide assistance to customers regarding ticket bookings, cancellations, and changes, ensuring that all inquiries are handled promptly and professionally.- Maintain Records: Keep accurate records of all transactions and ticketing controls for accountability and future reference.- Ticket Pricing: Stay updated on air ticket prices and promotions to advise customers appropriately and enhance their travel experience.- Collaboration with Airlines: Work directly with various airlines to resolve any ticketing issues and ensure smooth operations.- Problem Resolution: Address customer complaints and resolve ticketing issues efficiently, ensuring a high level of customer satisfaction.To be successful in this role, you should have strong communication and customer service skills, enabling you to interact effectively with clients. Attention to detail is essential for managing bookings accurately and resolving discrepancies. A basic understanding of ticketing systems and travel industry processes is preferred but not mandatory, as training will be provided. Being a team player and possessing good organizational skills will help you thrive in this fast-paced environment. A positive attitude and willingness to learn are key attributes for this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Ticketing Executive Ground Staff Cabin Crew Admin Executive Administration System Support Executive Ground Hostess Ground Operations Staff
As an Air Ticketing Executive, you will be responsible for ensuring smooth and efficient ticketing processes for air travel. Your primary duties will include:- Booking and Issuing Tickets: You will handle the complete process of booking airline tickets for clients, which involves understanding their travel preferences and selecting the best options available.- Customer Support: Offer exceptional service by assisting customers with inquiries, changes, and cancellations related to their flight bookings. You will be their primary point of contact for any issues they encounter.- Processing Payments: Ensure timely processing of payments for bookings, including handling invoices and confirming transactions conducted through various payment methods.- Maintaining Records: Keep organized and accurate records of all transactions and bookings to help track sales and provide information when needed.- Coordinating with Air Carriers: Communicate with airline representatives to resolve any discrepancies or issues with bookings and stay updated on flight schedules and changes.- Promoting Travel Packages: Upsell travel-related products and services to customers, helping them make the most of their travel experiences and increasing sales for the company.To succeed in this role, you should have good communication skills, a customer-friendly attitude, and basic computer knowledge. Being detail-oriented and capable of working in a fast-paced environment is essential. Previous experience in ticketing or the travel industry is a plus but not mandatory. Key skills such as problem-solving and time management will also contribute to your effectiveness in this position.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Dehradun
Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills Aircraft Maintenance Computer Operator MS Excel MS Word Back Office Executive Front Office Executive Data Manager
We are seeking dedicated individuals for the role of Ground Staff in Dehradun, India. This position is ideal for those looking to start their career and requires a commitment to providing excellent service in a busy environment.nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers, ensuring their travel experience is smooth and pleasant.n2. Check-In Assistance: Help passengers with the check-in process, including baggage handling and issuing boarding passes.n3. Coordination: Work closely with team members to ensure all flight operations run efficiently and on time.n4. Safety Compliance: Adhere to safety regulations and procedures to ensure a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong commitment to teamwork and customer service. Good communication skills are essential, as you will be interacting with passengers and colleagues daily. Flexibility in working hours is necessary, as this role may require working on weekends and holidays. A positive attitude and a willingness to learn are crucial for success in this position. nnIf you are eager to gain experience in the aviation industry and thrive in a dynamic environment, we encourage you to apply for this full-time position working from our office in Dehradun.
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Fresher hiring for Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Vijayawada
Customer Care Computer Operator Air Hostess Passport Checking Ticket Booking Ticketing Executive
As an Air Ticketing Staff member, you will play a crucial role in providing ticketing and customer service support for airline passengers.Key Responsibilities:- Ticket Bookings: You will assist in processing air ticket bookings for passengers, ensuring all necessary information is correctly captured and applied.- Customer Assistance: You will address inquiries from customers regarding flight schedules, ticket pricing, and travel policies to enhance their travel experience.- Documentation Management: Your role will involve handling necessary travel documents and ensuring compliance with airline regulations and procedures.- Coordination with Airlines: You will work closely with various airlines to confirm bookings and resolve any ticketing issues that may arise.- Providing Travel Information: You will offer passengers information on various travel options, amenities, and guidelines, ensuring they are well-informed before their journey.Required Skills and Expectations:Candidates must have completed at least the 10th grade and have up to 2 years of experience, though freshers are also encouraged to apply. Strong communication skills are essential for effectively interacting with customers. Attention to detail is critical to ensure accurate ticket issuance and documentation. Candidates should also possess a good understanding of flight schedules and airline procedures. The position requires working from the office in Vijayawada, with availability for interviews from 10 AM to 6 PM.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chennai
Back Office Staff Data Entry Operator Passport Checking Ticket Checking Staff Man Management Ground Staff Executive Ticketing Executive Customer Care
We are urgently hiring for the role of Ground Staff Air-Ticketing Cabin Crew in Chennai, India. This full-time position is ideal for individuals with a passion for customer service and the aviation industry.Key responsibilities include managing passenger check-in processes, assisting with air-ticketing, and providing excellent customer service to travelers. You will be responsible for coordinating flight schedules, addressing passenger queries, and ensuring a smooth boarding process. Daily tasks may involve operating ticketing systems and collaborating with cabin crew to enhance the travel experience.Candidates are expected to possess communication skills, a strong customer service orientation, and the ability to work well in a team. An educational background of at least 10th grade is required. The role is suited for both freshers and those with up to two years of experience in customer service or a related field.Working hours will be from 10 AM to 6 PM, with the expectation of working from the office. This position requires a commitment to excellence in service delivery and a willingness to adapt to the dynamic environment of the aviation sector.Join us in making travel a delightful experience for all our passengers while building a rewarding career in the ground staff and cabin crew domain.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Madurai
Passport Checking Ticket Booking Customer Care Man Management Ticketing Executive
We are urgently hiring for the position of Ground Staff Air-Ticketing Cabin Crew in Madurai, India. This is a full-time office-based role suitable for individuals with 0 to 2 years of experience who have completed at least 10th grade.In this role, you will be responsible for a variety of tasks that include assisting customers with ticket bookings, providing information on flight schedules, and ensuring a smooth check-in process at the airport. You will also engage with passengers to enhance their travel experience, work on processing tickets, and handle various customer inquiries.We expect candidates to possess strong communication skills, both verbal and written, to effectively interact with customers. A good understanding of ticketing systems is preferred, as you will need to navigate flight reservations efficiently. Proficiency in English and other local languages will be beneficial. Candidates should be prepared for a work schedule from 10 AM to 6 PM, with additional requirements as needed. You must be willing to work from the office and participate in various training sessions to enhance your skills in air-ticketing and customer service. This role emphasizes teamwork, professionalism, and a customer-oriented attitude. If you are ready to embark on a rewarding career in the aviation industry, apply now to join our dynamic team!
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Ground Operation Aviation Ground Manager Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Good Communication Skills Airport Manager Airport Representative Airport Ticketing Airport Staff Airport Executive Airport Ramp Airport Cargo Airport Ground Staff Air Pollution Control Air Ticketing Associate Air Ticketing Agent Air Charter Operation Air Cargo Air Freight
We are seeking a dedicated Airport Manager to oversee operations at our Delhi airport. This role is suitable for individuals with 0 to 5 years of experience and requires a minimum education of 12th pass. nnKey Responsibilities:nn1. Operational Management: Ensure the airport runs smoothly on a daily basis. This includes monitoring flights, managing staff, and handling emergencies effectively.nn2. Customer Service Excellence: Provide high-quality service to passengers. You will address customer inquiries and resolve any issues that arise, ensuring a pleasant airport experience.nn3. Staff Coordination: Manage teams working in various departments. This involves scheduling shifts, training new employees, and fostering a positive work environment.nn4. Safety Compliance: Implement and regularly review safety protocols to guarantee the security of passengers and staff. Regular training and drills will be part of this responsibility.nn5. Collaborative Work: Coordinate with airlines, government agencies, and other stakeholders to ensure regulations and policies are followed effectively.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and the ability to work under pressure. Strong organizational skills are essential for managing multiple tasks simultaneously. A team-oriented mindset is crucial, as you will collaborate regularly with various departments. A proactive attitude towards problem-solving and decision-making will help ensure the airport operates efficiently. Flexibility to work various shifts, including weekends and holidays, is expected in this full-time role.
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Airport Ground Staff Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Manager Airport Representative Airport Ticketing Airport Staff Airport Executive Airport Ramp Airport Supervisor Airport Ground Staff Ground Hostess Air Pollution Control Air Ticketing Associate Air Ticketing Agent Air CHA
Join our team as an Airline Ground Staff member in Patna, India, where you will play a vital role in ensuring a smooth travel experience for passengers. This is a full-time position open to candidates with 0 to 5 years of experience and requires a minimum education of 10th pass.nnKey Responsibilities:nn- Passenger Assistance: Help travelers with check-in, boarding, and luggage handling. You will be the first point of contact, providing crucial support and ensuring a pleasant journey.nn- Safety Regulations: Ensure compliance with safety and security protocols at the airport. This includes checking baggage and monitoring restricted areas to maintain high safety standards.nn- Communication: Effectively communicate with passengers regarding flight information, delays, and gate changes. Clear communication is essential for passenger comfort and satisfaction.nn- Team Collaboration: Work closely with other ground staff and airport personnel. Teamwork is important to manage passengers efficiently and handle any unexpected situations.nnRequired Skills and Expectations:nnCandidates must have a polite and friendly demeanor, as excellent customer service skills are essential. Strong communication skills in English and local languages will be beneficial in assisting diverse passengers. Attention to detail is crucial for managing safety procedures effectively. A team-oriented spirit and the ability to adapt to changing situations will contribute to a successful career in this role.
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  • 0 - 3 yrs
  • 9.0 Lac/Yr
  • Jaipur
Calm Under Pressure Cultural Awareness Sales Skills Empathy Time Management Listening Skills Conflict Resolution Multitasking Computer Skills Problem-solving Communication Product Knowledge Adaptability Resilience Teamwork Customer Service Language Skills Attention to Detail Patience Organizational Skills Airport Manager Airport Representative Airport Ticketing Airport Operation Airport Staff Airport Executive Airport Ramp Airport Supervisor Airport Cargo Airport Gro
We are seeking an enthusiastic Airline Customer Service Executive to join our team in Jaipur. This role is perfect for individuals who are passionate about travel and enjoy helping others.nnKey Responsibilities:nn- Assist Passengers: Provide exceptional support to travelers by answering queries regarding bookings, flight details, and travel procedures.n- Handle Check-Ins: Facilitate the check-in process for passengers and ensure all necessary documentation is completed correctly.n- Resolve Issues: Address and resolve customer complaints and concerns efficiently, aiming for high customer satisfaction.n- Promote Services: Inform customers about additional services provided by the airline and encourage upselling whenever possible.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade and possess a positive attitude, excellent communication skills, and a strong commitment to customer service. Previous experience in a similar role is preferred but not mandatory; however, a willingness to learn and adapt is essential. Being detail-oriented and able to multitask effectively in a fast-paced environment will contribute greatly to your success in this role. The ideal candidate should demonstrate patience and professionalism, as you will be the first point of contact for our customers. Working from our office, you will play a key role in creating a positive travel experience for passengers.
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Airport Executive Jobs For 12th Pass Freshers

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Darbhanga
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Customer Service Personality Development Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. You will assist with customer service, coordinate with different departments, and support various airport functions. Your responsibilities and skills will include the following:Key Responsibilities:- Customer Service: Engage with passengers to assist with their queries and ensure they have a pleasant experience at the airport.- Check-in Assistance: Support passengers during the check-in process, helping them with procedures and addressing any issues they may encounter.- Coordination: Collaborate with airline staff, security personnel, and ground services to facilitate timely flight operations and passenger transfers.- Information Dissemination: Provide accurate and timely information regarding flight schedules, gate changes, and other airport announcements to passengers.- Problem Resolution: Address and resolve any passenger concerns or complaints efficiently, ensuring their needs are met promptly.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess effective communication skills in English and local languages. Experience is beneficial, but freshers are welcome to apply. You should demonstrate a customer-oriented attitude, showing patience and friendliness in dealing with passengers. Basic computer skills are essential for managing flight information and customer details. Being a team player, you will need to collaborate with various departments to ensure efficient airport operations. Adaptability in a fast-paced environment is crucial for success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Passport Checking Officer Passenger Service Executive Passenger Support Executive Ground Staff Ground Management Ground Operation Ground Manager Ground Handling Staff Airport Manager Airport Representative Airport Operation Air Cargo Executive
As an Air Ticketing Executive, you will play a vital role in the travel industry by handling customer inquiries and managing ticket reservations effectively.Key Responsibilities:- Customer Interaction: Communicate directly with clients to understand their travel needs and provide relevant flight options.- Ticket Booking: Process flight bookings according to client preferences, ensuring accurate data entry and adherence to the company's policies.- Itinerary Management: Prepare and manage travel itineraries, ensuring all details are correct and clearly communicated to customers.- Problem Resolution: Address and resolve any issues that may arise related to ticketing or travel arrangements in a timely manner.- Follow-Up: Maintain communication with clients after bookings to confirm travel details and provide any necessary updates.- Documentation: Ensure all ticketing-related documents are processed and filed correctly for future reference.Required Skills and Expectations:- You should possess strong communication skills to relay information effectively and assist customers with their queries.- Proficiency in using ticketing software and systems is preferred; training may be provided for suitable candidates.- Attention to detail is crucial, as accurate data entry will be a part of your responsibilities.- You need to be proactive in resolving customer issues and providing excellent service throughout the ticketing process.- A positive attitude and the ability to work in a team environment will help you thrive in this role.Candidates with a passion for travel and customer service are encouraged to apply, regardless of experience level.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Air Ticketing Executive Passport Checking Officer Customer Support Executive Passenger Handling Staff Passenger Service Executive Ground Staff Ground Operations Staff Ground Handling Staff Airport Manager Airport Representative Airport Executive
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Air Ticketing Executive Passport Checking Officer Customer Support Executive Passenger Handling Staff Passenger Service Executive Ground Staff Ground Operations Staff Ground Handling Staff Airport Manager Airport Representative Airport Executive
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Thiruvananthapuram
Administrative Executive Admin Executive Admin Support Executive System Support Executive Administration Officer Administration Supervisor Administration Manager Administration Head Admin Ground Staff Air Ticketing Executive Airport Cargo Air Cargo Executive Airport Operation Airport Manager Airport Executive
We are seeking a dedicated Airport Administrative Executive to join our team in Thiruvananthapuram. This full-time role is ideal for candidates with varied experience levels, from fresh graduates to those with up to six years of experience. A minimum of a 10th-grade education is required.Key Responsibilities:- Office Management: Ensure the smooth operation of daily administrative tasks within the airport office, facilitating effective communication and organization among team members.- Documentation Support: Assist in maintaining important records and documents, ensuring that all paperwork is accurate and up-to-date to support airport operations.- Customer Service: Provide assistance and information to travelers and visitors, addressing their inquiries and concerns to enhance their airport experience.- Collaboration with Teams: Work closely with different departments to streamline operations and resolve any operational issues that may arise during the day-to-day activities.- Report Generation: Compile and prepare reports as needed, contributing to the analysis and management of operational performance.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with staff and airport patrons.- Problem-solving abilities are crucial for addressing issues as they arise.- Basic computer skills for documentation and report generation are expected.- A willingness to learn and adapt in a fast-paced environment is vital for success in this role.- Teamwork and cooperation with colleagues will be important for achieving operational goals. Candidates who are committed to excellence in service and administration are encouraged to apply.
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10th Pass Freshers For Admin Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Guwahati
Administrative Executive Admin Executive Admin Support Executive System Support Executive Administration Officer Administration Supervisor Administration Manager Administration Head Admin Air Ticketing Executive Airport Cargo Air Cargo Executive Airport Operation Airport Manager Airport Executive
As an Airport Administrative Executive in Guwahati, your primary role will involve supporting the day-to-day operations of airport administration. You will be required to handle various tasks essential for smooth functioning within the airport environment.Key Responsibilities:- Administrative Support: Assist in daily office tasks, including filing, data entry, and managing correspondence to ensure efficient operations.- Customer Interaction: Engage with passengers and visitors, providing information and assistance to enhance their experience at the airport.- Team Coordination: Work closely with various teams to ensure seamless communication and collaboration among different departments.- Documentation: Maintain accurate records and reports related to airport activities and transactions, helping with compliance and auditing processes.- Problem-solving: Address inquiries and resolve any issues raised by passengers or staff, ensuring timely and effective solutions.Required Skills and Expectations:Candidates should have a minimum education level of 10th grade and be open to an experience range from fresh graduates to those with up to six years of experience. Strong communication skills are essential for effectively interacting with passengers and colleagues. You should be organized and able to manage multiple tasks efficiently. A proactive attitude in seeking solutions and assisting customers will be highly valued, along with the ability to work well in a team-oriented environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Airport Job Air Ticketing Executive Ground Hostess Ground Operations Staff Passport Checking Staff Customer Support Officer Airport Staff Air Cargo Cargo Executive Airport Cargo Airport Management Officer Airport Representative Airport Manager
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Jaipur
Housekeeping Air Ticketing Internal Communication Airport Operation Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Cargo Handling Airport Cargo
We are seeking a dedicated and motivated Ground Staff Executive in Jaipur. This entry-level position is ideal for female candidates who have completed their 10th grade and are looking to begin their career in the aviation industry.nnKey Responsibilities include:nn1. Customer Service: Provide excellent service to passengers at the airport, assisting with their inquiries and ensuring a smooth travel experience.n n2. Check-in Assistance: Support travelers during the check-in process, handling ticketing procedures and ensuring travelers have the necessary documentation.nn3. Baggage Handling: Manage and coordinate the loading and unloading of passenger baggage, ensuring safety and adherence to airline policies.nn4. Coordination with Teams: Collaborate with various departments to maintain effective communication, ensuring that passenger needs are met in a timely manner.nn5. Safety Compliance: Adhere to all safety protocols and regulations set by the airline to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations: Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and colleagues. A positive and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Candidates must be reliable, punctual, and demonstrate a willingness to learn and grow in the aviation field. Attention to detail and the ability to work in a team-oriented environment are also crucial for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Bangalore
Airport Operation Aviation Air Freight Air Ticketing Ground Staff Activities Airport Ticketing Ground Handling Air Traffic Control Air Cargo
We are seeking an enthusiastic Airport Representative to join our team in Bangalore. This entry-level position is perfect for someone looking to start their career in the travel and hospitality industry.nnKey Responsibilities:nn1. Customer Assistance: You will greet passengers at the airport and assist them with check-in procedures, ensuring a smooth travel experience.nn2. Information Provision: Provide passengers with relevant information about flights, terminal facilities, and transport options, making their journey easier and more enjoyable.nn3. Problem-Solving: Handle passenger inquiries and complaints efficiently, working to resolve any issues that may arise during their travel experience.nn4. Coordination with Staff: Collaborate with airline and airport staff to ensure that all operations run smoothly, helping maintain a high standard of service.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess strong communication skills to interact effectively with passengers. Good interpersonal skills are important to build rapport and assist customers confidently. The role requires a proactive attitude and a willingness to learn, as you will be engaging in a fast-paced environment. Flexibility in working hours is also required, as airport operations can vary. This position provides an excellent foundational experience for those looking to grow in the travel and hospitality field.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Female
  • Amravati
Airport Ticketing Airline Operations Customer Service Aviation Ground Staff Activities Hospitality Aviation Security Cargo Handling Personality Development Basic Computer Skills
We are seeking a motivated and dedicated Airport Executive to join our team in Amravati, India. This entry-level position is ideal for individuals eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Interaction: The Airport Executive will greet and assist passengers, ensuring a positive experience throughout their airport journey.nn2. Check-in Support: You will help travelers with the check-in process, including issuing boarding passes and tagging luggage.nn3. Information Desk: The role involves providing accurate information about flights, airport facilities, and travel procedures to passengers.nn4. Safety Compliance: You will assist in maintaining safety standards and protocols at the airport, ensuring that all operations run smoothly.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th standard. We are looking for a female candidate with strong communication skills and a friendly demeanor. The ability to work in a fast-paced environment and handle various situations with grace is important. You should be detail-oriented and able to follow standard operating procedures.nnAs a full-time position, you will be required to work from the office. This role is a fantastic opportunity for recent graduates or those with limited experience who are eager to learn and grow in the airport operations field. Your commitment to excellent service will greatly contribute to the overall efficiency and reputation of our operations.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Vadodara
Ground Staff Ticketing Executive Air Ticketing
As an Airport Ticketing Staff member in Vadodara, your main responsibility will be to assist passengers with their ticketing needs effectively and efficiently. Key Responsibilities:- Ticket Issuance: You will be responsible for issuing tickets to passengers, ensuring all information is accurate and complete.- Customer Assistance: You will help customers with inquiries regarding flight schedules, ticket prices, and other travel-related questions, providing friendly and informative service.- Check-in Services: You will assist passengers with the check-in process, guiding them through required procedures and ensuring a smooth experience at the airport.- Problem Resolution: You will address any issues or concerns that arise during the ticketing process, working to resolve them promptly and professionally.- Documentation Management: Your role will involve handling various travel documents, ensuring that all paperwork is organized and complies with regulations.Required Skills and Expectations:- Communication Skills: You should possess strong verbal communication skills to effectively interact with customers and provide clear information regarding ticketing and travel.- Attention to Detail: A keen eye for detail is necessary to ensure all ticket information is correct to prevent any travel disruptions.- Customer Service Orientation: A friendly demeanor and willingness to help customers are crucial to create a positive travel experience.- Basic Computer Skills: Proficiency in using computers and ticketing systems is expected to manage bookings and handle inquiries efficiently.- Team Player: You should be able to work harmoniously with colleagues to ensure operations run smoothly and efficiently.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Andanallur Tiruchirappalli
Airport Ground Staff Air Ticketing
As an Airport Ticketing Executive, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:- Ticket Sales: Assist customers in purchasing airline tickets, providing information on flight schedules, fares, and any special promotions available.- Customer Service: Address passenger inquiries and concerns related to ticketing and travel arrangements, ensuring a friendly and efficient service.- Booking Management: Manage flight bookings, making necessary changes or cancellations and ensuring all data is accurately entered into the system.- Documentation Handling: Verify and process documents required for ticket issuance, ensuring compliance with airline policies and regulations.- Coordination with Airlines: Work closely with various airlines to confirm flight availability and resolve any issues regarding reservations or ticketing.- Payment Processing: Handle transactions securely and ensure proper documentation of sales for record-keeping purposes.To succeed in this role, ideal candidates will possess the following skills and expectations:- Strong Communication Skills: You should be able to communicate clearly and effectively with customers and team members.- Attention to Detail: Accuracy is crucial when processing ticket information and handling customer requests.- Basic Computer Skills: Familiarity with ticketing software and general computer operations is essential.- Team Player: Being able to work well within a team is important for maintaining efficient operations.- Customer-Centric Approach: A positive attitude towards helping travelers and providing exceptional service is expected. This position is suited for individuals who are eager to start their careers in the aviation industry and have a passion for travel and customer service.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kochi
Airport Ground Staff Air Ticketing
As an Airport Ticketing Executive based in Kochi, you will play a vital role in ensuring a smooth travel experience for passengers. You will be responsible for handling ticket reservations and providing excellent customer service.Key Responsibilities:- Manage Ticket Bookings: You will assist passengers in booking their tickets, ensuring that flights meet their travel needs and preferences.- Provide Travel Information: You will offer information about flight schedules, prices, and available services to help customers make informed decisions.- Handle Customer Queries: Address any questions or concerns that passengers may have regarding their travel plans, providing prompt and helpful responses.- Process Payments: You will assist in processing ticket payments accurately, ensuring that transactions are handled securely and efficiently.- Support Check-in Procedures: Help passengers with check-in processes, guiding them on how to print boarding passes and complete necessary travel documentation.Required Skills and Expectations:Candidates should ideally have completed their 10th grade and possess good communication skills to interact confidently with passengers. Attention to detail is important to manage bookings and payments accurately. Basic computer skills are necessary for operating ticketing systems and processing reservations. A friendly and patient attitude is required to provide exceptional customer service, making sure every traveler feels valued. A willingness to learn and adapt in a fast-paced environment will benefit the candidate greatly in this role.
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Airport Executive || Freshers & Experienced

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Madurai
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo and Flight Information Ticketing Reservation Ground Management Airport Ramp Aircraft Marshalling Baggage Claim Baggage Handling
We are seeking a dedicated Airport Executive to join our team in Madurai. This role is ideal for candidates with 0 to 5 years of experience who have completed their 12th grade. As an Airport Executive, you will play a vital role in ensuring smooth airport operations.nnKey Responsibilities:nn- Customer Service: Assist passengers with inquiries, travel plans, and general information to enhance their airport experience.n- Check-in Operations: Facilitate passenger check-ins, ensuring a seamless and efficient process while handling any issues that may arise.n- Coordination: Work closely with various airport departments, including security and baggage handling, to ensure timely services and operations.n- Documentation: Help in managing passenger documentation, ensuring compliance with regulations and procedures to maintain safety and efficiency.nnRequired Skills and Expectations:nn- Communication Skills: Strong verbal communication skills are essential to interact effectively with passengers and airport staff.n- Team Player: The ability to work collaboratively within a team is crucial for maintaining smooth operations at the airport.n- Attention to Detail: A keen eye for detail is necessary for managing documentation and ensuring accuracy in all processes.n- Adaptability: Must be willing to adapt to a fast-paced environment and handle unexpected challenges as they arise.nnThis full-time position requires presence in the office, as candidates will engage directly with visitors and team members throughout their shifts.
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Airport Executive Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Amritsar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Ticketing Reservation Ground Management Airport Ramp Aircraft Marshalling Baggage Claim Baggage Handling
We are looking for an Airport Executive in Amritsar to provide essential support in airport operations. This full-time position is suitable for candidates with 0 to 5 years of experience. A minimum educational qualification of a 12th pass is required.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers at the airport, providing them with information on flight schedules, boarding gates, and other travel-related services.nn2. Check-In Process: Facilitate the check-in process by helping passengers with baggage check and issuing boarding passes, ensuring a smooth experience.nn3. Coordination: Work closely with airline staff and other airport personnel to ensure efficient operations, including handling any passenger queries or complaints.nn4. Safety Compliance: Adhere to all safety protocols and procedures to ensure a safe airport environment for passengers, staff, and aircraft.nn5. Administrative Tasks: Perform various administrative duties, such as maintaining records and documentation related to passenger services and flights.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. Good organizational skills are essential for handling multiple tasks efficiently. A customer-oriented attitude is crucial, as providing excellent service is a priority. Ability to work in a fast-paced environment while maintaining professionalism is expected. nnThis role offers an exciting opportunity to be part of the dynamic airport industry, catering to diverse travelers daily.
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Freshers & Experience || Full Time || Airport Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Kota
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Customer Manager Staff Management Good Communication Skills Passenger Support Ground Operation Airline Customer Service Ground Manager Airport Supervisor Airline Operations Airport Operation Problem Solving Ground Handling Air Traffic Control Air Cargo Airport Ticketing Air Freight Ground Staff Activities Cargo Handling Hospitality Aviation Security Interpersonal Skills Passenger
We are seeking a dedicated Airport Executive to join our team in Kota, India. This full-time position is ideal for candidates with 0 to 5 years of experience and a minimum educational qualification of 12th pass. nnKey Responsibilities:nn1. Passenger Assistance: Provide friendly and efficient support to passengers during check-in, boarding, and arrival processes, ensuring a smooth travel experience.n2. Check-In Operations: Facilitate check-in procedures by verifying passenger information, issuing boarding passes, and managing baggage checks to maintain efficiency.n3. Customer Service: Address passenger inquiries and complaints, resolving issues promptly and effectively to enhance customer satisfaction.n4. Safety Protocols: Ensure compliance with safety and security regulations at the airport, including monitoring passenger movements and enforcing procedures.n5. Coordination with Airlines: Collaborate closely with various airlines and other airport departments to ensure operational efficiency and timely flight operations.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail and the ability to manage time efficiently are essential for this role. Proficiency in basic computer applications is expected, as operational systems may require data entry and record management. A customer-centric approach and the ability to work in a fast-paced environment are also crucial for success in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Hostess Ground Management Ground Operation Ground Handling Staff Air Ticketing Executive Airport Staff Airport Executive Airport Operation Airport Representative Airport Manager Airport Cargo Airport Supervisor Airport Ground Staff Airport Ticketing Customer Handling Executive
We are looking for dedicated individuals to join our team as Ground Staff in Chennai. This is a full-time position that requires a commitment to maintaining high standards of service.Key Responsibilities:- Customer Assistance: You will greet and assist passengers, ensuring they have a pleasant experience at the airport. This could involve guiding them to the right terminals and providing information about flights.- Check-in Support: You will help passengers during the check-in process, including managing baggage and verifying tickets to facilitate smooth boarding.- Baggage Handling: You are expected to handle passenger luggage carefully while ensuring it is loaded and unloaded efficiently, maintaining the airports operational flow.- Safety Compliance: You will follow all safety protocols and guidelines to ensure the safety of passengers and their belongings throughout their time at the airport.- Problem Resolution: In the event of issues or complaints, you will assist in addressing passengers concerns, ensuring they feel heard and valued.Required Skills and Expectations:Candidates should have completed at least 10th grade and have a willingness to learn and adapt. Having 0-6 years of experience may be beneficial, but freshers are also encouraged to apply. Strong communication skills and a friendly demeanor are essential, as you will be interacting with a diverse range of passengers. You should be able to work in a fast-paced environment and remain calm under pressure, demonstrating a team-oriented mindset and a positive attitude toward helping others.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Ground Staff Ground Hostess Ground Management Ground Operation Ground Handling Staff Air Ticketing Executive Airport Staff Airport Executive Airport Operation Airport Representative Airport Manager Airport Cargo Airport Supervisor Airport Ground Staff Airport Ticketing Customer Handling Executive
We are looking for dedicated Ground Staff to join our team in Indore. This full-time position is suitable for candidates with experience ranging from none to six years and requires a minimum educational qualification of a 10th pass.Key Responsibilities:- Customer Assistance: Interact with passengers to help them with check-in procedures and answer queries, ensuring a pleasant travel experience.- Baggage Handling: Safely manage passengers' luggage from check-in to the aircraft, ensuring no damage occurs and that bags are transported efficiently.- Security Checks: Conduct security protocols for passengers and their belongings, maintaining safety standards in compliance with regulations.- Information Dissemination: Provide information on flight schedules, boarding procedures, and airport facilities to assist throughout the airport experience.- Team Collaboration: Work closely with other ground staff and departments to facilitate smooth operations, enhancing overall efficiency and service quality.Required Skills and Expectations:Candidates should possess strong communication skills to effectively engage with passengers. A friendly and professional demeanor is essential for delivering excellent customer service. Being able to work under pressure in a fast-paced environment is important, as tasks may need to be completed quickly and efficiently. Teamwork skills are also crucial, allowing you to collaborate effectively with colleagues. Flexibility in work hours is expected to accommodate the varying flight schedules. The ability to handle physical tasks related to baggage and other responsibilities will be important in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Customer Support Executive Passenger Service Executive Passport Checking Officer Ground Management Ground Manager Ground Operation Ground Handling Staff Ground Operations Staff Cabin Crew Cabin Attendant Flight Attendant Air Cargo Air Cargo Executive Cargo Manager
An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Bangalore
Customer Relationship Air Ticketing Ticket Booking
Join our team as Airport Ticketing Staff in Bangalore, where you will play a key role in enhancing the travel experience for passengers. This position is ideal for individuals who are passionate about customer service and enjoy working in a dynamic environment.nnKey Responsibilities:nn- Ticket Issuance: Assist passengers in purchasing tickets, ensuring smooth transactions and adherence to airline policies.n n- Customer Assistance: Provide accurate information regarding flight schedules, baggage policies, and travel requirements, ensuring a pleasant experience for travelers.nn- Problem Resolution: Address passenger inquiries and resolve issues such as booking changes or cancellations, delivering effective solutions in a timely manner.nn- Data Entry: Maintain and update passenger records and transaction details in the system accurately for efficient processing.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, with the ability to interact professionally with customers and team members. A good understanding of airline operations and ticketing procedures is beneficial but not mandatory, making this role suitable for those with minimal to moderate experience. Attention to detail and the ability to work in a fast-paced environment are essential. Since this is an office-based position, a willingness to work full time is required. The ideal candidate should demonstrate a proactive attitude and a commitment to providing exceptional service to enhance the overall travel experience for passengers.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Surat
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are seeking a dedicated Ground Staff Executive to join our team in Surat. This full-time position is perfect for candidates with 0 to 6 years of experience and requires at least a 10th-grade education. The role focuses on providing essential support to ensure smooth operations at our facility.nnKey Responsibilities:nn1. Customer Service: Interact with passengers, assisting them with their queries, ticketing, and boarding procedures to enhance their travel experience.nn2. Baggage Handling: Ensure the proper handling and timely delivery of luggage, maintaining safety and efficiency throughout the process.nn3. Check-in Procedures: Assist passengers during the check-in process, verifying documents, checking in baggage, and issuing boarding passes accurately.nn4. Coordination: Work closely with other team members and departments to facilitate smooth and efficient airport operations.nn5. Safety Compliance: Adhere to all safety regulations and protocols to maintain a secure environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates must possess excellent communication skills, enabling them to engage effectively with passengers from diverse backgrounds. A proactive approach to problem-solving is essential, as is the ability to work in a fast-paced environment. Attention to detail and teamwork are crucial for ensuring operational success. Candidates should also be adaptable, willing to work various shifts, including weekends and holidays, to meet the demands of the role.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are seeking dedicated individuals to join our team as Ground Staff in Kolkata. This full-time role is ideal for candidates with 0 to 6 years of experience and requires a minimum education of 10th grade.nnKey Responsibilities:nn1. Customer Service: Engage with passengers and assist them with check-in procedures, luggage handling, and providing information about flight schedules, ensuring a pleasant experience at the airport.nn2. Baggage Handling: Safely manage and transport luggage, ensuring it is correctly loaded and unloaded from aircraft, while adhering to operational protocols and safety measures.nn3. Safety and Security Checks: Conduct routine inspections of the ground area, ensuring all safety regulations are followed and reporting any suspicious activities or safety hazards to supervisors.nn4. Team Collaboration: Work closely with fellow team members and other departments to ensure seamless coordination during peak hours and effective problem resolution.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. A positive attitude and the ability to work in a fast-paced environment are essential. Attention to detail is crucial for tasks such as baggage handling and safety checks. Punctuality and reliability are expected, as is a commitment to providing excellent customer service at all times.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Ahmedabad
Air Ticketing Airport Ticketing Airport Operation Aviation Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo
We are looking for a dedicated Airport Representative to join our team in Ahmedabad. This entry-level position is ideal for individuals who are passionate about customer service and enjoy working in a fast-paced environment. nnKey Responsibilities:nn- Customer Assistance: Provide warm greetings and assistance to passengers at the airport, helping them with queries and guiding them to their destinations.n- Check-In Support: Help passengers with the check-in process, ensuring they have all necessary documents and that their travel experience is smooth.n- Information Dissemination: Share flight information and updates with passengers, assisting them with any travel-related questions or concerns.n- Liaison with Airlines: Work closely with airline staff to ensure effective communication regarding passenger needs and help resolve any issues that may arise.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills in English and other regional languages to effectively assist passengers. A friendly and approachable demeanor is essential to create a positive experience for travelers. Candidates must be organized and detail-oriented, capable of handling multiple tasks in a busy environment. The position requires a willingness to work full time from the office, and the ideal candidate should be a female who has completed their 12th grade. No prior experience is necessary, making this an excellent opportunity for recent graduates eager to start their careers in the aviation industry.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Patna
Air Ticketing Airport Ticketing Air Freight Airport Operation Ground Handling Aviation Ground Staff Activities Air Traffic Control Air Cargo
We are seeking a dedicated female Airport Representative to join our team in Patna, India. This role is ideal for individuals looking to begin their career in the aviation industry.nnKey Responsibilities include welcoming passengers and assisting them with check-in procedures. You will provide information about flight schedules and airport services, ensuring travelers have a pleasant experience. You will also help resolve any issues or concerns that passengers may have during their time at the airport, acting as a liaison between them and the airline staff.nnThe required skills for this position include good communication abilities in English and local languages. You should have strong customer service skills to address passengers' needs promptly and efficiently. Being detail-oriented is essential, as you will handle various tasks that require accuracy. Additionally, you should have a friendly demeanor to create a positive atmosphere for travelers.nnA successful candidate is expected to work full-time and will be based at the airport office. While previous experience is not necessary, a willingness to learn and adapt in a fast-paced environment is important. Your positive attitude and commitment to customer satisfaction will be key to thriving in this role. This position offers an excellent opportunity for growth within the aviation field.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Pune
Air Ticketing Aircraft Maintenance Aviation Aviation Security Ground Handling Ground Staff Activities Customer Service Airport Ground Handling
We are seeking dedicated individuals to join our team as Ground Staff in Pune. This position is ideal for candidates with little to no experience who have completed their 12th grade and are looking for a full-time role in a dynamic environment.nnAs a Ground Staff member, you will be responsible for various important tasks that ensure smooth operations at the facility. Your key responsibilities will include:nn- Customer Service: Interacting with passengers and providing assistance for check-in procedures and boarding, ensuring a positive experience for all travelers.n- Baggage Handling: Managing luggage during check-in and loading, ensuring it is handled with care and delivered correctly.n- Safety and Security Checks: Conducting necessary checks to ensure compliance with safety regulations, thereby maintaining a secure environment.n- Coordination: Working closely with different departments to coordinate operations and services, ensuring everything runs efficiently throughout your shift.nnCandidates applying for this role should have strong communication skills and a positive attitude. Reliability and a willingness to learn are essential since you will be part of a team that values collaboration. You should be comfortable working in a fast-paced environment and capable of handling multiple tasks. A focus on customer satisfaction and a desire to contribute to a successful operation are key expectations for this position.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Bhopal
Data Entry Operator Customer Care Passport Checking Ticket Booking Ticket Support Executive Man Management Back Office Executive Air Hostess Ground Operation
The Air Ticketing Staff will be responsible for various tasks related to ticket booking and customer service in the travel industry. This role requires individuals to work full-time from the office located in Bhopal. Key Responsibilities: - Ground Staff Management: Assist in managing air ticketing processes, ensuring accurate and efficient service to customers. - Customer Interaction: Engage with clients to understand their travel needs and provide suitable ticket options. - Booking and Issuance: Handle the booking and issuance of airline tickets, ensuring all details are correctly entered into the system. - Problem Resolution: Address any issues or inquiries from customers related to their ticket bookings promptly. - Collaboration: Work closely with cabin crew and other airline staff to facilitate a seamless travel experience for passengers. Required Skills and Expectations: Candidates should have a minimum educational qualification of 10th pass. While prior experience is not mandatory, candidates with 0-2 years of experience are encouraged to apply. Strong communication skills are essential to effectively assist customers. Attention to detail is important for accurate ticketing. The ability to work in a team-oriented environment and manage tasks efficiently under time pressure is also expected. This position may require a mobile device for communication purposes and adherence to established work hours of 10 AM to 6 PM. Additionally, potential candidates should possess good customer service skills and be ready to work alongside various team members.
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  • 1 - 1 yrs
  • 6.0 Lac/Yr
  • Madurai
Computer Operator Passport Checking Ticketing Executive Ticket Checking Staff Customer Care Man Management Data Entry Operator Airport Ground Staff Ground Management
We are urgently hiring for the role of Ground Staff Air-Ticketing in Madurai, India. This full-time position is ideal for candidates with at least one year of experience and a minimum educational qualification of a 10th pass.Key responsibilities include assisting customers with ticket reservations and inquiries, ensuring the efficient operation of ticketing processes, and managing documentation related to travel. Ground staff will also handle check-in procedures, facilitate baggage handling, and support customers during boarding and arrival.Candidates must possess effective communication skills, strong customer service abilities, and proficiency in handling ticketing software. Attention to detail is crucial for managing travel documents accurately. Additionally, candidates should be able to work efficiently under pressure and demonstrate problem-solving skills in a fast-paced environment.Job requirements include working from the office in Madurai, with the interview conducted between 10 AM to 6 PM. Candidates should be prepared for mobility throughout the workplace and may need access to a laptop or mobile device for ticketing operations. A valid identification document is also necessary for verification purposes.If you are an enthusiastic individual ready to thrive in the airline industry, we encourage you to apply for this exciting opportunity. Join us in providing exceptional service to travelers while enhancing your career in air ticketing.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nashik
Airport Ground Staff Ground Operation Data Entry Operator Ticketing Executive Man Management Ground Management
We are urgently seeking ground staff to join our team in Nashik. This is a full-time office role suitable for freshers or those with up to two years of experience. Key responsibilities include air ticketing, providing essential support to cabin crew, and assisting in various operational tasks. Staff will be expected to engage with customers directly, ensuring satisfaction and efficient service.Candidates are expected to have completed at least the 10th grade. Strong communication skills and a professional demeanor are essential for interacting with both colleagues and customers. The role requires individuals who are attentive to detail and can work well under pressure. A positive attitude and willingness to learn are key qualities we look for in potential team members.Working hours are from 10 AM to 6 PM, and while the position is primarily based in the office, team members may occasionally be required to engage in field duties. The company encourages punctuality and a commitment to timely attendance.This role offers the chance to grow within the airline industry, developing skills that are essential for future career opportunities. We welcome applications from motivated individuals ready to contribute to a dynamic work environment.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Air Ticketing Ticket Booking Customer Relationship
We are seeking a dedicated Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with up to 2 years of experience who are passionate about the travel industry and customer service.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for domestic and international flights, ensuring accuracy and efficiency in booking procedures.n2. Customer Service: Assist passengers with inquiries regarding flight schedules, ticket changes, and travel policies, ensuring a positive customer experience.n3. Documentation: Prepare and check travel documents to ensure all necessary paperwork is in order before passenger travel.n4. Coordination: Work closely with airlines and other travel partners to resolve any issues related to ticketing and customer service.n5. Sales Skills: Promote additional services and upgrades to clients, enhancing their travel experience while meeting company targets.nnRequired Skills and Expectations:nnCandidates must have a minimum educational qualification of completing the 10th grade. We prefer individuals with 0-2 years of experience in ticketing or customer service roles. Strong communication skills in English and Hindi are essential. Candidates should be detail-oriented, organized, and able to work effectively in a busy environment. A readiness to collaborate as part of a team and to address customer needs promptly is also expected. This full-time position requires office presence, emphasizing the importance of professionalism and dedication to service within the airport environment.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Customer Relationship Ticket Booking Air Ticketing
We are seeking an enthusiastic Airport Ticketing Executive to join our team in Patna. The ideal candidate will assist travelers in booking tickets and providing exceptional customer service in a bustling airport environment.nnKey Responsibilities:nn1. Ticket Booking and Confirmation: Assist passengers in selecting and booking their flight tickets while ensuring all details are accurate and confirmed.nn2. Customer Service: Address customer inquiries and resolve issues related to bookings and travel itineraries, ensuring a positive travel experience.nn3. Information Provision: Provide timely information about flight schedules, ticket prices, and travel regulations to passengers.nn4. Documentation Verification: Ensure all necessary travel documents are checked and verified for compliance with airline policies and government regulations.nn5. Collaboration: Work closely with airline representatives to resolve any discrepancies related to bookings or passenger issues.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess excellent communication skills to interact effectively with passengers. Strong attention to detail is crucial for accuracy in ticketing processes. Basic knowledge of computer operations and the ability to work in a fast-paced environment will be beneficial. A customer-oriented attitude and the ability to handle stress during peak travel times are essential for success in this role. Candidates with 0 to 2 years of experience are welcome to apply.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Hooghly
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Customer Relationship Ticket Booking Air Ticketing
Join our dynamic team as an Airport Ticketing Executive in Hooghly, India. This full-time role is ideal for individuals looking to start their career in the aviation sector, providing essential services to travelers.nnKey Responsibilities:n- Ticket Booking: Assist customers with booking flight tickets by guiding them through the process and ensuring their travel preferences are met.n- Customer Support: Address queries and resolve issues related to ticketing, providing excellent support throughout the travel booking experience.n- Documentation: Handle passenger documentation by verifying identity and travel details to ensure compliance with airline regulations.n- Coordination with Airlines: Collaborate with various airline partners to stay updated on flight availability, fares, and any changes that may affect passenger travel plans.nnRequired Skills and Expectations:nCandidates should have completed at least the 10th grade and possess strong communication skills to interact effectively with customers. An enthusiasm for travel and a friendly demeanor are essential to provide a positive customer experience. Basic knowledge of computers and booking systems is an advantage, as is the ability to work collaboratively in a team environment. Flexibility in work hours and a willingness to learn are key traits that will help you succeed in this role.
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