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Ticketing Staff Jobs in India

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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Dhanbad
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Staff, you will be responsible for ensuring a smooth ticketing process for passengers at the airport. Your role is vital in providing excellent customer service and managing ticket sales efficiently.**Key Responsibilities:**- **Customer Assistance:** Provide information to passengers regarding flight schedules, ticket prices, and check-in procedures, ensuring they have a seamless travel experience.- **Ticket Issuance:** Handle the sale and issuance of tickets, ensuring accuracy in the booking system to avoid any errors that could affect travel plans.- **Check-in Support:** Assist passengers during the check-in process, verifying their travel documents and guiding them through the necessary procedures.- **Problem Resolution:** Address any customer complaints or issues related to ticketing and strive to resolve them promptly to maintain passenger satisfaction.- **Record Keeping:** Maintain accurate records of ticket sales and transactions, helping the management with necessary reports and data entries.**Required Skills and Expectations:**- Strong communication skills: You should be able to interact effectively with passengers and resolve queries politely.- Attention to detail: Being precise in ticketing and documentation is crucial to avoid any travel complications.- Basic computer knowledge: Familiarity with ticketing software and databases is essential for the role.- Customer-oriented mindset: You should be enthusiastic about helping customers and enhancing their travel experience.- Ability to work in a team: Collaborating with other staff members is important to ensure smooth operations at the airport. Ideal candidates will be those with at least a 10th-grade education and a willingness to learn and adapt in a fast-paced environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Air Ticketing Executive, you will play a crucial role in ensuring smooth travel experiences for our customers. Your main responsibilities will include:- **Booking Air Tickets**: You will assist customers in selecting and booking their flights based on their travel preferences and budget, ensuring accurate flight details and fares.- **Customer Assistance**: Engage with clients to understand their travel needs, providing information about various travel options, ticket prices, and additional services.- **Processing Payments**: Handle ticket payments efficiently, ensuring all transactions are processed accurately and securely, while maintaining confidentiality.- **Managing Changes and Cancellations**: Assist customers with any changes to their travel plans, including flight changes, cancellations, and refunds, while keeping them informed of policies and procedures.- **Maintaining Records**: Properly document all transactions and communications with customers in our database, ensuring information is up-to-date and accessible.- **Collaboration with Airlines**: Coordinate with airline representatives to resolve any issues that may arise and to stay informed about the latest travel policies.To be successful in this role, candidates should have excellent communication skills and a customer-focused attitude. Experience in the travel industry is a plus but not required as we welcome freshers too. A basic understanding of computer systems and ticketing software is essential. Attention to detail and the ability to work in a fast-paced environment will be highly valued in this position. Flexibility and a willingness to learn are crucial for success.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Jaipur
Ground Staff Airport Ground Staff Ground Handling Staff
We are looking for an Air Ticketing Executive who will manage ticket bookings and customer inquiries for air travel. This full-time position is based in our office in Jaipur and is suitable for candidates with 0 to 3 years of experience.**Key Responsibilities:**- **Ticket Booking:** Handle the reservation and issuance of air tickets for customers, ensuring accuracy and compliance with airline policies.- **Customer Support:** Provide assistance to customers by answering queries related to ticket prices, flight schedules, and travel itineraries.- **Problem Resolution:** Address and resolve any issues faced by customers during the booking process, including cancellations or itinerary changes.- **Collaboration with Airlines:** Coordinate with airlines and other travel partners to ensure smooth ticketing operations and access to the latest deals.- **Documentation Management:** Maintain accurate records of bookings, refunds, and cancellations, ensuring all documentation is properly filed.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively interact with customers over the phone and email. A basic understanding of airline ticketing systems is essential. Attention to detail is crucial to avoid mistakes in bookings. The ideal candidate should be a quick learner, adaptable to changing situations, and able to work in a fast-paced environment. A positive attitude and a customer-focused mindset are essential for this role. Proficiency in English and Hindi will be necessary to assist a diverse customer base. A 12th-grade education is required for this position.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
Airport Terminal Services Agent - Job DescriptionJob Title: Airport Terminal Services AgentJob Type: Full-timeJob Location: Kolkata
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
We are looking for enthusiastic Ground Staff members to join our team in Bhopal. This entry-level position is ideal for candidates with a passion for customer service and a desire to work in a fast-paced environment.Key Responsibilities:1. **Customer Assistance**: Provide help to passengers with check-in procedures, luggage handling, and answering their questions to ensure a smooth travel experience.2. **Check-in Support**: Manage the check-in process efficiently, including verifying passenger details and issuing boarding passes.3. **Luggage Handling**: Assist with loading and unloading luggage onto aircraft and ensuring it is handled safely and securely.4. **Error Resolution**: Address any boarding issues or flight-related queries professionally and ensure all passengers are informed of necessary changes.5. **Team Collaboration**: Work closely with other team members and departments to ensure timely processing of all operational tasks.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass and possess good communication skills in English and Hindi. Strong interpersonal abilities are essential for effective customer interactions. Since this is an entry-level position, 0 to 2 years of experience is desirable but not mandatory. Candidates should be adaptable, able to work in shifts, and ready to take on various responsibilities while maintaining a positive attitude in a busy work environment.
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  • 3 - 5 yrs
  • 4.5 Lac/Yr
  • Kochi
Communication Sales Air Ticketing Airline Customer Service Representative
Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Patna
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Handling Aviation Security Ground Staff Activities Basic Computer Skills Personality Development Air Ticketing Aircraft Maintenance Grooming Ground Operation Airport Ground Handling Hard Working Ground Handling Airport Cargo
We are looking for enthusiastic Ground Staff to join our team in Patna. This role is perfect for individuals who enjoy working in a dynamic environment and want to start their career in the aviation industry. Freshers are welcome to apply.Key Responsibilities:1. Customer Service: Greet passengers, assist with check-ins, and answer inquiries to ensure a positive travel experience.2. Luggage Handling: Safely manage baggage and cargo, ensuring that all pieces are correctly tagged and delivered to the appropriate destinations.3. Ticketing Assistance: Support passengers in booking, changing, or canceling tickets, providing clear information on procedures and policies.4. Safety Compliance: Monitor safety regulations and procedures, ensuring a secure environment for both passengers and staff.5. Administrative Tasks: Handle paperwork related to check-ins, baggage claims, and other operational duties as needed.Required Skills and Expectations:Candidates must possess a minimum of a 12th-grade education and be willing to learn on the job. Good communication skills in English and local languages are essential for effective interaction with passengers. A friendly and approachable demeanor is crucial to providing excellent customer service. Strong attention to detail, especially in handling luggage and paperwork, is necessary. Applicants should be able to work efficiently in a team setting, showing flexibility and adaptability. Previous experience in customer service or related fields will be an advantage, though it is not mandatory. Overall, a positive attitude and readiness to tackle challenges are key to succeeding in this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Nashik
Man Management Ground Operation Ground Management Passport Checking Ticket Booking Ticket Checking Staff Air Hostess Computer Operator
Urgent Hiring For Air-Ticketing Staff Interview Timing 10am to 6pmSalary Package - 30k to 35kJob Location - Nashik Work Experience - Fresher & 1 Years
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Ground Staff Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Good Communication
We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.Key Responsibilities:1. **Customer Service**: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.2. **Ticketing and Boarding**: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.3. **Luggage Handling**: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.4. **Safety Protocols**: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.5. **Communication**: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operation Ground Management Ground Hostess Ground Staff Executive Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relation Executive Guest Relation Manager Customer Support Executive
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. You will be responsible for assisting passengers and facilitating their journey through check-in, boarding, and arrival processes.**Key Responsibilities:**- **Passenger Check-In:** Assist passengers with the check-in process by verifying their documents and issuing boarding passes, ensuring a quick and efficient experience.- **Baggage Handling:** Manage the loading and unloading of passenger baggage, making sure items are handled carefully to maintain safety and prevent damage.- **Customer Assistance:** Provide assistance to passengers with inquiries or issues, offering clear information and resolving problems to enhance their travel experience.- **Boarding Coordination:** Help coordinate the boarding process, guiding passengers to the correct gates and ensuring that all safety procedures are followed.- **Safety Checks:** Conduct regular inspections of the ground facilities and equipment to ensure compliance with safety regulations and operational standards.**Required Skills and Expectations:**Candidates should possess a minimum education of 12th grade, and experience ranging from 0 to 6 years is welcome. Strong communication skills are essential to interact effectively with passengers and team members. Good customer service capabilities are important to handle queries professionally. A basic understanding of airport operations is advantageous. The role requires being detail-oriented and having the ability to work well under pressure in a fast-paced environment. Flexibility in working hours, including weekends and holidays, is expected.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Lucknow
Air Ticketing Customer Relationship
As an Airport Ticketing Staff member in Lucknow, you will play a crucial role in ensuring travelers have a smooth experience as they embark on their journeys. This position is perfect for individuals looking to start or grow their career in the aviation industry.Key Responsibilities:- **Ticket Booking:** Assist passengers in purchasing tickets, whether online or in-person, ensuring accurate information about flights and fares.- **Customer Service:** Provide exceptional support to travelers by addressing inquiries, resolving issues, and guiding them through the ticketing process while maintaining a friendly demeanor.- **Check-In Assistance:** Help passengers during the check-in process by ensuring they have the necessary documents and guiding them to the appropriate counters.- **Payment Processing:** Handle various payment methods securely and efficiently, ensuring that transactions are recorded accurately.- **Flight Information Updates:** Keep passengers informed about flight schedules, delays, and cancellations, ensuring they are aware of changes that may affect their travel plans.Required Skills and Expectations:Candidates should have at least completed their 10th grade and be willing to learn and adapt in a fast-paced environment. Attention to detail and strong communication skills are essential, as you will interact with diverse passengers. A positive attitude, patience, and the ability to work effectively in a team are also important qualities for this role. Previous experience is not required, making it an ideal position for freshers or those with up to six years of experience.
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  • 1 - 7 yrs
  • 5.5 Lac/Yr
  • Delhi NCR
Air Ticketing
We are seeking an Air Ticketing Executive to join our team in Delhi NCR. The ideal candidate should have a diploma and 1 to 7 years of experience in the field. As an Air Ticketing Executive, you will be responsible for facilitating ticket bookings and providing excellent customer service.**Key Responsibilities:**- **Ticket Bookings:** Manage the booking of air tickets for customers, ensuring accuracy and efficiency in all transactions.- **Customer Support:** Assist clients with inquiries regarding flight options, prices, and schedules, providing them with detailed information to meet their travel needs.- **Fare Quotation:** Provide customers with detailed fare quotations, including any applicable taxes or fees, to ensure transparency in pricing.- **Reservation Management:** Handle changes or cancellations to existing bookings, ensuring compliance with airline policies and offering suitable alternatives to clients.- **Documentation:** Prepare and manage travel documents such as e-tickets and itineraries, ensuring all information is correct and complete for the traveler.- **Problem Resolution:** Address any issues or complaints from customers regarding their ticket bookings in a timely and professional manner.**Required Skills and Expectations:**The successful candidate should have strong communication skills to interact effectively with clients and team members. Attention to detail is crucial for managing reservations and ensuring accuracy in ticketing processes. Knowledge of airline reservation systems and travel industry standards is essential. Candidates should also possess good organizational skills to handle multiple bookings at once and a customer-focused approach to enhance client satisfaction.
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Airport Ticketing Executive - Kolkata Freshers

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 2.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Ground Staff Activities Passenger Handling
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.**Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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Fresher hiring for Airport Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Airport Ticketing Direct Sales Airline Operations Personality Development Aviation Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines
As an Airport Executive based in Mumbai, you will play a crucial role in ensuring smooth operations at the airport. The ideal candidate will be attentive to details, enjoy working in a fast-paced environment, and be committed to providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: You will help travelers during check-in and boarding, addressing their questions and concerns to ensure a pleasant experience.2. **Ticketing and Reservations**: Handling ticket sales and changes to reservations will be part of your duties, requiring attention to detail and accuracy in processing transactions.3. **Ground Services Coordination**: You will coordinate with various departments to ensure timely and safe handling of luggage and passenger transfers, emphasizing teamwork and communication.4. **Security Compliance**: Ensuring that all passengers adhere to airport security protocols is essential. You will monitor compliance while assisting passengers through security checks.5. **Customer Service**: Providing information and support to passengers regarding flight schedules and airline policies is key, requiring excellent verbal communication skills.Required Skills and Expectations:Candidates should possess strong interpersonal skills and be able to work effectively with diverse individuals. A basic understanding of aviation operations is an advantage, but not mandatory. Flexibility in working hours is expected, as shifts may vary. A positive attitude and a willingness to learn are essential for success in this role.
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Hiring Freshers || Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Handling Staff Ground Operations Staff Ground Hostess Customer Relation Officer Passport Checking Staff Air Ticketing Executive
We are looking for Ground Staff to join our team in Mumbai. This role is ideal for individuals who have a passion for customer service and want to work in a dynamic environment. Key Responsibilities:- **Customer Service**: Assist passengers with check-in procedures and provide information about flights, ensuring a friendly and helpful atmosphere.- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.- **Ticketing Operations**: Help with ticket sales and confirmations, ensuring that all transactions are accurate and up-to-date.- **Airport Operations Support**: Collaborate with other staff members to ensure smooth airport operations, including monitoring flight schedules and assisting with boarding procedures.- **Safety Regulations Compliance**: Adhere to safety guidelines and protocols to ensure a secure environment for passengers and staff.Required Skills and Expectations:- A minimum of 12th-grade education is necessary. Candidates with prior experience (0-6 years) in customer service roles are preferred.- Strong communication skills are essential for interacting effectively with passengers and team members.- A positive attitude and a willingness to help others are important in creating a welcoming environment.- Ability to work in a fast-paced setting, managing multiple tasks while maintaining attention to detail.- Teamwork and collaboration skills are crucial for working alongside various departments to facilitate smooth operations.
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  • 0 - 2 yrs
  • 10.0 Lac/Yr
  • Delhi NCR
Air Ticketing Aviation Aircraft Maintenance Air Hostess Activities Ground Staff Activities Cabin Crew Activities Ground Operation Airport Cargo Air Charter Operation Airport Ground Handling Ground Handling Aviation Security Customer Service
We are looking for dedicated Ground Staff to join our team in the Delhi NCR area. This is a full-time role suitable for individuals who have completed at least 10th grade and have 0 to 2 years of experience.**Key Responsibilities:**- **Customer Service:** Greet and assist passengers at arrival and departure points, ensuring a pleasant experience. - **Check-in Assistance:** Help passengers with the check-in process, including printing boarding passes and tagging luggage. - **Baggage Handling:** Safely manage and transport passenger luggage to and from different areas of the airport. - **Security Checks:** Ensure compliance with security regulations by assisting in the screening of passengers and their belongings. - **Information Support:** Provide accurate information regarding flight schedules, gate changes, and other inquiries to help passengers navigate the airport smoothly. - **Collaboration:** Work alongside the airline and airport teams to ensure efficient operations and address any passenger needs promptly. **Required Skills and Expectations:**Ideal candidates should have a friendly and approachable demeanor, as interacting with passengers is a key part of the role. Good communication skills in English and Hindi are essential for clear interactions. Being detail-oriented is important for managing luggage and ensuring the safety of passengers. The ability to work in a fast-paced environment is crucial, as is the readiness to handle varying shifts, including weekends and holidays. A strong team player mentality will help in collaborating effectively with colleagues.
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  • Fresher
  • 6.0 Lac/Yr
  • Coimbatore
Airport Ticketing Airline Operations Aviation Ground Staff Activities Customer Service Cargo Handling Aviation Security Hospitality Personality Development Direct Sales Basic Computer Skills
Airport job vacancies are available for both male and female candidates.Ground Staff, Air Ticketing, Supervisor, Helper, Air craft , Cabin Crew.Limited vacancies are available for airport jobs Contact
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Hiring For Ticketing Executive

Lemuria India Holidays

  • 4 yrs
  • Madurai
Multi-tasking Problem-solving Ticket Inventory Management Teamwork Customer Service Ticket Processing
We are seeking a motivated Ticketing Executive to join our team in Madurai. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.**Key Responsibilities:**- **Manage Ticketing Operations**: Efficiently handle ticket bookings and cancellations for clients, ensuring all transactions are processed accurately.- **Customer Support**: Assist customers with inquiries related to ticket availability, pricing, and travel schedules, ensuring their needs are met promptly.- **System Updates**: Regularly update the ticketing system with new information, including changes to schedules or pricing, to maintain accurate records.- **Coordinate with Travel Partners**: Liaise with airlines and travel agencies to secure the best deals for customers, enhancing satisfaction and loyalty.- **Prepare Reports**: Generate daily and weekly reports on sales and bookings, providing valuable insights to management for decision making.**Required Skills and Expectations:**- Candidates should have a background in travel or customer service, with experience in ticketing preferred but not mandatory.- Strong verbal and written communication skills are essential for effective interaction with customers and travel partners.- Proficiency in using ticketing software and Microsoft Office is necessary to perform daily tasks efficiently.- A detail-oriented mindset is important for ensuring accuracy in bookings and managing customer information securely.- The ability to work in a fast-paced environment is crucial, as the role involves handling multiple requests simultaneously.
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  • Fresher
  • 2.3 Lac/Yr
  • Fort Mumbai
Customer Relationship Air Ticketing
We are looking for enthusiastic individuals to join our team as Air Ticketing Staff. This role is perfect for freshers who have completed at least 10th grade and want to start a career in the travel industry. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of air tickets for customers efficiently using the airline's booking system, ensuring accuracy and timely confirmations.- **Customer Service:** Provide exceptional assistance to customers regarding their travel inquiries, helping them select flights that fit their needs and budget.- **Fare Calculation:** Analyze and calculate fares for different travel itineraries, ensuring customers receive the best rates and options available.- **Documentation Management:** Keep all travel documents organized, including tickets, itineraries, and boarding passes, to support a smooth travel experience for customers.- **Issue Resolution:** Address and resolve any issues related to bookings, cancellations, or changes in travel plans, assisting customers with a friendly and professional approach.**Required Skills and Expectations:**Candidates should have a strong desire to learn about the travel industry and excellent communication skills to interact with clients effectively. Attention to detail is important for accurately processing bookings and handling travel documentation. A customer-oriented approach is crucial, as the role involves assisting and guiding travelers through their ticketing needs. Basic computer skills are necessary for using reservation systems and managing customer information. Being a team player with a positive attitude will help you thrive in this fast-paced environment.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Gaya
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Handling Aviation Security Ground Staff Activities Basic Computer Skills Personality Development Air Ticketing Aircraft Maintenance Grooming Ground Operation Airport Ground Handling Hard Working Ground Handling Airport Cargo
We are looking for dedicated and friendly individuals to join our team as Ground Staff in Gaya, India. This role is perfect for those who enjoy working in a dynamic environment and are committed to providing excellent service.Key Responsibilities:1. **Check-In Assistance**: You will help passengers with check-in, ensuring they have the right documents and guiding them through the process efficiently.2. **Baggage Handling**: Safely manage and transport luggage, ensuring it is loaded and unloaded correctly to prevent damage.3. **Customer Service**: Provide friendly and helpful service to passengers, answering their questions and addressing any concerns they may have during their journey.4. **Maintenance of Cleanliness**: Keep the work area and waiting areas neat and clean, ensuring a pleasant environment for all travelers.5. **Coordination with Other Staff**: Work closely with flight crews, ticketing agents, and other professionals to ensure smooth operations and timely services.Required Skills and Expectations:Candidates should have a minimum education level of 12th grade and possess good communication skills. You should be a team player, able to work efficiently under pressure, and have a positive attitude towards customer service. A willingness to learn and adapt in a fast-paced environment is essential. Prior experience is welcome but not mandatory, making this position suitable for both fresh graduates and individuals with up to six years of experience. Your dedication will help ensure a safe and enjoyable travel experience for all passengers.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Bokaro
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Handling Aviation Security Ground Staff Activities Basic Computer Skills Personality Development Air Ticketing Aircraft Maintenance Grooming Ground Operation Airport Ground Handling Hard Working Ground Handling Airport Cargo
We are seeking motivated individuals to join our team as Ground Staff in Bokaro, India. This full-time position is perfect for those who have recently completed their 12th grade and are looking to start their career in a dynamic environment.Key Responsibilities:1. **Passenger Handling**: Assist passengers during check-in, boarding, and baggage claim processes. You will ensure a smooth experience for travelers by providing information and support.2. **Baggage Management**: Safeguard and manage all passenger baggage. This includes weighing, tagging, and directing it to the correct locations to prevent loss.3. **Customer Service**: Address inquiries and resolve issues related to flight schedules, services, or concerns. You will be the face of the company, helping maintain positive relationships with customers.4. **Safety Protocols**: Ensure all safety regulations and procedures are followed at all times. You will play a crucial role in maintaining a safe environment for both staff and passengers.5. **Team Collaboration**: Work closely with colleagues and other departments to ensure efficient airport operations. You will contribute positively to team dynamics and support your peers.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor, as interaction with passengers is frequent. Attention to detail and the ability to handle pressure are essential. A proactive attitude and willingness to learn will help you succeed in this role. Basic computer knowledge is preferred but not mandatory.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Pune
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Cargo Handling Aviation Security Ground Staff Activities Basic Computer Skills Personality Development Air Charter Operation Air Ticketing Aircraft Maintenance Grooming Ground Operation Airport Ground Handling Hard Working Ground Handling Airport Cargo
We are looking for dedicated Ground Staff to join our team in Pune. This role is ideal for those who enjoy working in a dynamic environment and have a passion for customer service. Key Responsibilities:1. **Check-in Assistance**: Help passengers with the check-in process, ensuring their documents are in order and guiding them to the right counters.2. **Baggage Handling**: Manage luggage and cargo, including loading and unloading bags onto aircraft, ensuring that all items are handled safely and efficiently.3. **Customer Support**: Provide excellent customer service by addressing passenger inquiries, assisting with complaints, and ensuring a positive travel experience.4. **Safety and Security**: Maintain high standards of safety and security at the airport, including monitoring restricted areas and ensuring compliance with safety protocols.5. **Coordination with Team**: Work closely with other airport staff and departments to ensure smooth operations and effective communication.Required Skills and Expectations:Candidates should have at least a 12th-grade education. This position is suitable for those with little to no experience; training will be provided. Strong communication skills are essential, along with a friendly demeanor. Candidates should be physically fit, able to handle bags, and willing to work in a fast-paced environment. Reliability and punctuality are crucial, as is the ability to work well in a team and manage stressful situations effectively.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Kanpur
Computer Operator Ticketing Executive Passport Checking Man Management Ground Management
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35k Job Location kanpurWork Experience - Fresher and 2 Years
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Hiring Freshers || Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Coimbatore
Computer Operator Passport Checking Ticketing Executive Ground Operation Man Management Air Hostess Ticket Checking Staff Customer Care Baggage Service Executive
Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - CoimbatoreWork Experience - Fresher & 1 Year
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Imphal
Computer Operator Passport Checking Ticket Booking Ticket Checking Staff Ground Operation Man Management Air Hostess Customer Care Baggage Handler
Urgent Hiring For Air Ticketing StaffInterview Timing - 10 am to 6 pmSalary Package - 30k to 35k Job Location ImphalWork Experience - Fresher and 2 Years
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling
We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Hisar
Housekeeping Air Ticketing Ground Handling Airport Operation Personality Development Internal Communication Ground Management Aviation Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Google API Good Communication Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader
We are looking for a Ground Staff Executive in Hisar, India. This role is ideal for individuals with 0 to 5 years of experience and a minimum education of 10th grade. You will play a key role in ensuring smooth operations at the airport or related facilities.Key Responsibilities:1. **Passenger Assistance**: You will help passengers with check-in procedures, baggage handling, and provide information about flights. Your friendly approach will make passengers feel welcome and informed.2. **Baggage Management**: You will ensure that all luggage is correctly tagged and loaded onto the right flights. This involves coordinating with other ground staff and ensuring timely deliveries.3. **Safety Compliance**: It is essential to follow safety regulations and protocols at all times. You will be trained on safety procedures to ensure a secure environment for both staff and passengers.4. **Customer Service**: Providing excellent customer service is vital. You will address passenger queries and resolve any issues that may arise during their journey.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work as part of a team. A good physical condition is important, as the role may require standing for extended periods and handling luggage. Attention to detail and a commitment to customer satisfaction are essential to succeed in this role. Adaptability and a positive attitude will help you thrive in a fast-paced environment.
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  • Fresher
  • 8.0 Lac/Yr
  • Liluah Howrah
Airport Executive Airport Ticketing Airport Staff
As an Airport Ticketing Staff member, you will play an essential role in the travel experience for passengers. Your primary responsibility is to assist customers with ticket booking and ensure a smooth check-in process.- **Customer Assistance**: You will help passengers with their inquiries, guiding them through the ticket purchasing process and providing information about flight schedules and destinations. - **Ticket Booking**: Using the airline's system, you will book tickets for passengers, ensuring that all details are accurate and meet customer requirements.- **Managing Payments**: You will handle various payment methods, ensuring that transactions are processed securely and efficiently.- **Issuing Boarding Passes**: You will issue boarding passes to passengers upon check-in, ensuring that all necessary travel information is included.- **Problem Resolution**: If any issues arise, such as flight delays or cancellations, you will assist passengers in finding solutions, rebooking flights, or providing necessary information.To be successful in this role, you should have good communication skills, as you will interact with people from diverse backgrounds. You should be detail-oriented, as accuracy is crucial when managing tickets and payments. Familiarity with computers and basic software is also important, as you will use various systems to handle bookings. A positive attitude and customer service orientation will help you thrive in a fast-paced environment. Freshers are welcome to apply, provided they have completed at least their 10th grade.
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  • Fresher
  • 7.5 Lac/Yr
  • Siliguri
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Staff, you will play a vital role in ensuring a pleasant experience for travelers. Your responsibilities will include:- **Ticket Issuance**: You will help customers purchase tickets for flights, ensuring all details are correct and that they understand their travel itinerary.- **Customer Service**: Assisting travelers at the ticket counter is crucial. You will provide information about flights, assist with check-in, and address any inquiries or concerns passengers may have.- **Handling Transactions**: You'll be responsible for processing payments for tickets and any related services, ensuring transactions are accurate and efficient.- **Maintaining Records**: Keeping track of ticket sales and customer information is important. You will help manage databases and ensure all records are up to date.- **Coordinating with Airlines**: You will communicate with airline representatives to confirm flight details, resolve issues, and ensure smooth operations at the ticket counter.For this role, you should be detail-oriented and possess strong communication skills to interact with customers clearly and effectively. Basic computer knowledge is essential for handling ticketing systems and payment processing. Being a quick learner and having the ability to work in a fast-paced environment is important. A positive attitude and a willingness to assist travelers will help you succeed in this role. Fresh graduates who have completed at least their 10th grade are encouraged to apply.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Siliguri
Customer Relationship Air Ticketing Ticket Booking
Join our team as Airport Ticketing Staff in Siliguri, where you'll assist passengers with their travel needs and ensure a smooth ticketing process. **Key Responsibilities:**- **Issue Tickets:** Handle ticket bookings for flights, ensuring accuracy in details like dates and passenger information.- **Assist Passengers:** Provide helpful information to travelers about flight schedules, baggage policies, and other travel-related inquiries.- **Manage Payments:** Process payments for ticket purchases, ensuring secure transactions and correct handling of cash and credit card payments.- **Update Records:** Maintain and update passenger records in the system, ensuring all information is accurate and up-to-date.- **Resolve Issues:** Help resolve any ticketing-related issues or concerns raised by passengers, providing solutions in a timely manner.- **Follow Procedures:** Adhere to all safety and compliance regulations to ensure a secure travel environment for passengers.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist and engage with passengers.- **Customer Service Orientation:** A positive attitude and a passion for helping others are essential to provide excellent service.- **Attention to Detail:** You'll need to pay close attention to details when booking tickets and managing records to avoid errors.- **Basic Computer Skills:** Familiarity with computer systems and software is important for processing tickets and managing passenger information.- **Team Player:** You should be able to work collaboratively with colleagues to create a pleasant atmosphere in the airport. No prior experience is necessary; we welcome candidates who have completed their 10th grade and are eager to learn.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Airport Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are keen to start their career in the aviation industry and possess good communication skills.Key Responsibilities:- **Ticket Sales and Reservations**: Assist customers in booking tickets for air travel, ensuring accuracy in details such as flight dates, passenger names, and travel destinations. - **Customer Service**: Provide excellent service by addressing customer inquiries, resolving concerns, and guiding them through the ticketing process. Your friendly demeanor will help create a positive experience for travelers.- **Documentation and Reporting**: Maintain and update records of ticket sales and reservations. You will ensure that all documentation is accurate and complies with airline policies.- **Collaborate with Airlines**: Work closely with various airlines to ensure availability and confirm bookings. You will act as a liaison between the customers and the airlines.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with customers and team members. Being detail-oriented is essential to ensure accuracy in ticketing. A basic understanding of computers and software used in ticketing processes is preferred. The ideal candidate should be enthusiastic, eager to learn, and able to work in a fast-paced environment. Must be flexible with work hours, as the position may require working on weekends and holidays.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Customer Assistance**: Help passengers with inquiries about flights, boarding procedures, and airport facilities to ensure a pleasant travel experience.- **Check-in Support**: Assist travelers during the check-in process, guiding them through self-service kiosks or manual check-in methods if necessary.- **Luggage Handling**: Provide information on baggage policies, assist with lost luggage claims, and ensure that passengers understand their baggage allowances.- **Coordination with Airlines**: Work closely with various airlines to relay information about flight schedules, delays, and gate changes to passengers promptly.- **Emergency Response**: Remain alert and ready to act in case of emergencies or unusual situations, always prioritizing passenger safety and security.- **Feedback Collection**: Gather feedback from travelers regarding their experiences to help improve services and address any concerns they may have.To excel in this role, you should have strong communication skills to interact effectively with passengers. A friendly and patient demeanor is essential, as you will often deal with stressed travelers. Basic knowledge of airport operations and customer service principles is preferred. You must also be comfortable working from home while managing tasks independently. Attention to detail and the ability to handle multiple tasks simultaneously are important traits for success in this position. A pass in the 12th grade is required, and prior experience in a similar role is a plus but not mandatory.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Shillong
Aviation Security Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated Ground Staff members to join our team in Shillong. This is an excellent opportunity for individuals with a passion for customer service and a keen interest in the aviation industry. No prior experience is required, making it a great entry-level role.Key Responsibilities:1. **Passenger Assistance**: Greet passengers, check in luggage, and provide information about flight schedules and boarding procedures to ensure a smooth travel experience.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring it is delivered to the correct destination and is free from damage.3. **Airport Operations Support**: Collaborate with the operations team to ensure all procedures are followed for safety and efficiency during all airport operations.4. **Customer Service**: Handle inquiries and resolve any passenger issues with a friendly and professional demeanor, creating a positive atmosphere.5. **Reporting**: Document any irregularities or issues that arise during shifts, contributing to improved operational processes.Required Skills and Expectations:Candidates should possess a minimum of a Class 12 education and be male. Strong communication and interpersonal skills are crucial for dealing with passengers and colleagues effectively. A keen attention to detail and the ability to work in a fast-paced environment are necessary. Teamwork is essential, and candidates should approach their duties with a friendly attitude and a strong commitment to safety and customer satisfaction.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Ground Staff Activities Direct Sales Airport Ticketing Personality Development Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager
We are seeking dedicated Airport Staff to join our team in Delhi. This role is essential in ensuring smooth operations at the airport, providing excellent customer service to travelers.Key Responsibilities:1. **Customer Service**: Greet passengers, assist with check-in procedures, answer inquiries, and ensure a pleasant travel experience.2. **Baggage Handling**: Manage and help passengers with their luggage, ensuring that bags are safely loaded and unloaded.3. **Screening and Security**: Support security staff in screening passengers and their belongings for safety compliance, ensuring a secure airport environment.4. **Information Desk Support**: Provide accurate flight information and assistance with flight schedules, gate changes, and other travel-related queries.5. **Emergency Procedures**: Be familiar with emergency protocols to assist in evacuations or safety procedures when necessary.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and team members. A good sense of responsibility and attention to detail is essential for safety and service excellence. Basic problem-solving skills are necessary to address passenger concerns and ensure their needs are met. Ability to work in a fast-paced environment and handle various tasks simultaneously is important. While previous experience is not required, a willingness to learn and adapt is crucial for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Airliness Computer Operator
We are seeking an Air Ticketing Associate in Bhubaneswar to join our team. This role is ideal for individuals with a passion for travel and a desire to create positive travel experiences for customers. Key Responsibilities:- **Booking Air Tickets:** Handle customer inquiries and assist in booking domestic and international flights, ensuring accuracy in details such as dates, times, and passenger information.- **Customer Service:** Provide excellent customer support by answering questions, resolving issues, and offering travel advice. Build strong relationships with clients for a smooth ticketing experience.- **Fare Comparison:** Research and compare airfares from various airlines, ensuring clients receive the best options available within their budget and preferences.- **Documentation:** Ensure all necessary documents are collected and processed correctly for ticket issuance and maintain organized records for easy access and reference.Required Skills and Expectations:Candidates should possess good communication skills, both verbally and in writing. Attention to detail is essential to avoid errors in bookings and reservations. Basic knowledge of computer systems and proficiency in using ticketing software will be advantageous. A customer-friendly attitude is crucial, as you will be engaging with clients to meet their travel needs. While experience in the travel industry is a plus, it is not mandatory; freshers are encouraged to apply. A team-oriented approach and the ability to work in a fast-paced environment are also important for this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager
We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.
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  • 0 - 3 yrs
  • 6.5 Lac/Yr
  • Kolkata
Ground Staff Ground Handling Staff Airport Ticketing
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Pune
Ground Staff Airport Executive Airport Ticketing
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.
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  • 0 - 4 yrs
  • 6.5 Lac/Yr
  • Kolkata
Ground Staff Customer Support Airport Ticketing
We are looking for an Airport Check-in Executive based in Kolkata. The ideal candidate should be a 12th pass and must have between 0 to 4 years of experience in customer service or a related field. This is a full-time role that requires the individual to work from the office at the airport.**Key Responsibilities:**- **Passenger Check-in:** Assist travelers with the check-in process by verifying their travel documents and managing luggage check-in. This ensures a smooth and efficient start to their journey.- **Customer Assistance:** Provide exceptional service to passengers, answering queries and resolving issues related to their flights, baggage, and other travel needs, ensuring their comfort and satisfaction.- **Documentation Handling:** Ensure that all necessary travel documents are collected, checked, and processed correctly. This helps maintain compliance with airline policies and regulations.- **Coordination with Ground Staff:** Communicate effectively with airline ground staff regarding passenger needs and any irregularities. This teamwork is crucial for maintaining operational efficiency.- **Problem Solving:** Address any unforeseen issues that arise during check-in, such as flight delays or cancellations, and offer practical solutions to travelers.The ideal candidate should possess strong communication skills, a friendly and approachable demeanor, and the ability to work in a fast-paced environment. Attention to detail and a customer-focused mindset are essential for this role. Proficiency in basic computer skills is also required for managing check-in systems efficiently.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Lucknow
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
We are looking for enthusiastic individuals to join our team as Ground Staff in Lucknow. This role is essential for ensuring smooth operations in our facilities, with a focus on customer service and teamwork.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at various points in the facility, providing information regarding flights, services, and general inquiries to enhance their experience.2. Baggage Handling: Monitor the safe loading and unloading of baggage, ensuring it is handled with care and delivered to the correct passengers on time.3. Check-In Support: Help passengers during the check-in process, ensuring all procedures are followed efficiently and addressing any issues promptly.4. Safety and Security: Maintain a secure environment by following all safety protocols, including monitoring facilities and reporting any suspicious activity.5. Team Collaboration: Work closely with other team members and departments to ensure smooth daily operations and effective communication.Required Skills and Expectations:Candidates should have completed their 12th grade and preferably have some experience, though freshers are welcome to apply. Strong communication skills, a friendly demeanor, and a commitment to excellent customer service are essential. Candidates must be physically fit, able to stand for long periods, and handle luggage as required. A team-oriented attitude and a willingness to learn will help you thrive in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Chandigarh
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
We are looking for dedicated and motivated Ground Staff to join our team in Chandigarh. As a Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport and providing excellent service to passengers.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers during check-in and boarding, ensuring they have a pleasant experience.2. **Baggage Handling**: Safely handle passenger luggage, ensuring it is loaded and unloaded correctly from the aircraft.3. **Flight Information**: Provide timely updates to passengers regarding flight statuses, schedules, and gate changes.4. **Safety Compliance**: Follow safety protocols and guidelines to maintain a secure environment at the airport.5. **Customer Service**: Address passenger queries and resolve any issues professionally to enhance customer satisfaction.Required Skills and Expectations:Candidates should be at least 12th pass, with no prior experience required, though preferences may be given to those with some background in customer service. Strong communication skills in both Hindi and English are essential for interacting with passengers and team members. You should possess a friendly demeanor, be able to work in a team, and manage time effectively in a fast-paced environment. A willingness to work flexible hours, including weekends and holidays, is expected as the operational demands may vary. Team spirit and a commitment to delivering exceptional service are vital for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Dehradun
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
We are looking for motivated and responsible Ground Staff to join our team in Dehradun, India. This entry-level position is ideal for individuals with a passion for customer service and teamwork.Key Responsibilities:1. **Customer Assistance:** Provide support to passengers during check-in, boarding, and luggage handling, ensuring a smooth travel experience for all customers.2. **Safety Checks:** Perform safety and security checks on baggage, ensuring compliance with airline regulations, and maintaining a safe environment for passengers and staff.3. **Communication:** Collaborate with various departments, including ticketing and logistics, to facilitate coordinated operations and effective problem-solving.4. **Reporting Issues:** Identify and report any irregularities or issues that arise during operations to maintain high standards of service and safety.5. **Reservation Support:** Assist passengers with flight reservations, cancellations, and modifications, providing timely and accurate information.Required Skills and Expectations:Candidates should have completed their 12th grade and possess good communication skills in English and Hindi. Individuals with a friendly and approachable demeanor will excel in this role. Being a team player and having the ability to work under pressure is essential. The position demands a keen attention to detail and a commitment to providing excellent customer service. A willingness to learn and adapt in a fast-paced environment is highly valued. This is a full-time office role suitable for those with little to no experience.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Ground Handling Staff Ground Operations Staff Ground Hostess Customer Relation Officer Passport Checking Staff Air Ticketing Executive Cabin Crew
As an Airport Ground Staff member in Bangalore, your role is crucial in ensuring smooth operations and excellent customer service at the airport. You will be responsible for supporting various functions that keep the airport running efficiently.**Key Responsibilities:**- **Customer Assistance:** Provide help to passengers during check-in, security checks, and boarding, ensuring a pleasant travel experience.- **Baggage Handling:** Safely load and unload passengers' luggage, ensuring that all bags reach their destinations without damage.- **Check-in Procedures:** Assist with the check-in process by verifying travel documents and issuing boarding passes, making the process quick and efficient.- **Airport Operations Support:** Collaborate with team members to manage airport operations, including monitoring flight schedules and communicating with pilots and crew.- **Safety and Security Checks:** Conduct safety checks as needed to ensure compliance with airport protocols and regulations, maintaining a safe environment for all.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education and be open to working full-time in an office environment. Strong communication skills are essential to interact with passengers and team members. A friendly and professional attitude is crucial for providing excellent customer service. You should be a team player, able to work in a fast-paced environment, and be detail-oriented to handle various tasks accurately. Flexibility in working hours is also important, as airport operations run around the clock.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Ground Staff Ground Handling Staff Ground Operations Staff Ground Hostess Customer Relation Officer Passport Checking Staff Air Ticketing Executive Front Desk Executive Cabin Crew Flight Attendant
As a Ground Staff member, you will play a crucial role in ensuring smooth airport operations and excellent customer service. You will be responsible for various tasks, and your attention to detail is important in this role.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process by verifying identification, managing boarding passes, and ensuring a seamless experience.- **Baggage Handling:** Oversee the loading and unloading of luggage, ensuring bags are handled with care and delivered to the right flights.- **Customer Service:** Provide helpful assistance to passengers at various points, addressing their inquiries and resolving any issues with professionalism.- **Safety and Security Checks:** Conduct necessary safety inspections and security protocols to maintain a safe airport environment.- **Coordination with Crew:** Work closely with airline crew members to ensure timely departures and arrivals, maintaining clear communication throughout.**Required Skills and Expectations:**- Must have completed at least 12th grade and possess good communication skills to interact effectively with passengers and team members.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously while maintaining attention to detail.- Strong problem-solving skills to quickly assist passengers with any issues that arise.- Willingness to work flexible hours, including weekends and holidays, as this is a full-time position.- A positive attitude and a commitment to providing excellent customer service are essential. This role is ideal for individuals with up to six years of experience who are eager to start their career in the aviation industry.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mangalore
Air Ticketing Executive Ground Staff Ground Operation Cabin Crew Airport Manager Air Hostess Flight Attendant Admin Accounts Administrative Executive Air Cargo Aircraft Maintenance
As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.**Key Responsibilities:**- **Flight Reservations:** Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- **Ticketing Support:** Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- **Customer Interactions:** Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- **Fare Quoting:** Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- **Documentation Management:** Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.**Required Skills and Expectations:**Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
As a Ground Staff member, you will play a crucial role in ensuring the efficient operation of airport services. Your responsibilities will include:- **Customer Service:** Assist passengers with check-in procedures, baggage tagging, and flight information, ensuring a smooth experience for all travelers.- **Baggage Handling:** Safely manage and transport passenger baggage, both at check-in and upon arrival, ensuring that all bags are correctly loaded and unloaded.- **Flight Coordination:** Work closely with flight operations to help board passengers on time, manage seating arrangements, and provide updates about flight schedules and departures.- **Safety Compliance:** Ensure that all safety protocols and regulations are followed, maintaining a secure environment for both passengers and staff.- **Issue Resolution:** Address any passenger concerns or complaints efficiently and politely, seeking to resolve issues quickly and effectively.To excel in this role, candidates should possess the following skills:- **Strong Communication Skills:** You must communicate clearly and effectively with passengers, team members, and airline personnel.- **Customer-Focused Attitude:** A friendly demeanor and willingness to assist passengers is essential.- **Attention to Detail:** Thoroughness in handling tasks will help maintain safety and security.- **Team Player:** Ability to work collaboratively with colleagues to support the overall operations of the airport.- **Adaptability:** Be flexible in a fast-paced environment, ready to handle various tasks as they arise.This position is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education. Full-time hours are expected.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
We are looking for dedicated Airport Ground Staff to join our team in Hyderabad. This role is open to candidates with 0 to 6 years of experience and requires a 12th-grade education. The position is full-time and will be based at the airport.**Key Responsibilities:**- **Check-in Assistance**: Help passengers with the check-in process, ensuring they receive their boarding passes and luggage tags efficiently.- **Baggage Handling**: Safely manage passengers' luggage, ensuring it is loaded and unloaded from aircraft correctly to avoid damage or loss.- **Customer Service**: Provide excellent support to passengers by answering questions, addressing concerns, and assisting with any special requests during their airport experience.- **Boarding Support**: Oversee the boarding process by checking tickets and ensuring passengers board the aircraft in an organized manner.- **Ground Operations Coordination**: Work closely with various teams, including flight crews and security, to facilitate smooth airport operations.**Required Skills and Expectations:**Ideal candidates should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is crucial for providing exceptional customer service. Attention to detail is necessary for ensuring accurate baggage handling and compliance with airline policies. The ability to work under pressure in a fast-paced environment is essential, as the airport setting can be hectic. A team-oriented approach is important, as ground staff often collaborate with different departments to ensure a seamless travel experience for passengers. Candidates should also be able to work flexible shifts, including weekends and holidays, to accommodate flight schedules.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Nagpur
Ground Staff Ground Operations Staff Airport Executive Airport Representative Airport Manager Air Ticketing Executive Airport Guest Relationship Executive Passport Checking Officer Cabin Crew Cabin Attendant
We are looking for dedicated Airport Ground Staff to join our team in Nagpur. This position is suitable for individuals with 0 to 6 years of experience and requires at least a completion of 12th grade. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and disembarking procedures, ensuring a smooth and efficient travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring all bags are handled safely and delivered to the correct destinations.- **Ticketing Support:** Assist passengers with ticketing queries and provide information regarding flight schedules, gate changes, and other travel-related inquiries.- **Customer Service:** Provide excellent customer service by addressing passenger concerns, complaints, and feedback in a professional manner.- **Safety Compliance:** Follow all safety regulations and procedures to ensure the security of passengers and the airport environment.Required skills and expectations include:- **Communication Skills:** Strong verbal communication skills are essential for interacting with passengers and team members effectively.- **Teamwork:** Ability to work well in a team-oriented environment, supporting colleagues to achieve common goals.- **Problem-Solving Skills:** Quick thinking and the ability to resolve issues as they arise, maintaining a positive experience for passengers.- **Attention to Detail:** A careful approach in handling baggage and following procedures to ensure accuracy and safety.- **Flexibility:** Willingness to work in shifts, including weekends and holidays, to meet the operational needs of the airport.
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Air Ticketing Executive Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- **Ticket Booking**: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- **Customer Service**: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- **Payment Processing**: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- **Manage Documentation**: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- **Coordination with Airlines**: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- **Problem Resolution**: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bhopal
Aircraft Handling Air Ticketing Executive
As an Air Ticketing Executive, you will play a vital role in facilitating flight bookings for customers. Your main task will involve managing ticket sales and assisting customers effectively over the phone or in person.**Key Responsibilities:**- **Booking Flights:** Handle customer inquiries and efficiently book airline tickets according to their travel preferences and schedules. This includes selecting the best flights that meet their needs.- **Customer Support:** Provide excellent customer service by addressing questions and resolving any issues related to bookings, cancellations, or changes in itineraries.- **Ticketing Procedures:** Understand and follow airline ticketing rules, regulations, and procedures to ensure compliance and accuracy in bookings.- **Payment Processing:** Manage transaction processes for ticket sales, ensuring that payments are collected accurately and securely.- **Documentation:** Maintain records of sales, customer information, and transactions, keeping all documents organized and up-to-date for future reference.**Required Skills and Expectations:**- Strong communication skills are essential to effectively interact with customers and assist them in their travel plans.- A basic understanding of airline operations and ticketing processes will be beneficial, although training will be provided.- Attention to detail is important for ensuring accurate bookings and documentation, eliminating potential errors.- Ability to work in a fast-paced environment is expected, as you will often need to manage multiple queries simultaneously.- A positive attitude and strong problem-solving abilities will help you assist customers and enhance their overall travel experience. This role is suitable for candidates with 0 to 6 years of experience, and a high school education is the minimum requirement.
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Freshers For Ground Staff - Hyderabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - **Ticketing Support:** Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- **Baggage Services:** Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- **Information Services:** Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- **Safety and Security Compliance:** Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.
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Walk-in Opening For Airport Staff

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Ground Staff Activities Airport Ticketing
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry. **Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.This role is ideal for individuals who are enthusiastic about travel and dedicated to delivering excellent service.
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Hiring For 12th Pass Freshers - Airport Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Ranchi
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aviation
We are looking for an enthusiastic Airport Executive to join our team in Ranchi, India. This entry-level position is ideal for individuals eager to kick-start their career in the aviation industry.As an Airport Executive, you will play a key role in ensuring smooth operations at the airport. Your main responsibilities will include assisting passengers with check-in procedures and baggage handling, providing accurate information about flight schedules, and ensuring that safety protocols are followed. You will also help resolve passenger queries and complaints, ensuring a positive travel experience.To succeed in this role, you should possess excellent communication skills to interact with passengers and team members effectively. You should be detail-oriented to ensure all processes are followed meticulously. A strong customer service mindset is essential, as you will be the first point of contact for travelers seeking assistance. Additionally, being a team player will help you work harmoniously with other airport staff to deliver exceptional service.Candidates should have completed at least the 12th grade and have a passion for the aviation industry. Previous experience is not required, as training will be provided. We are looking for individuals who are proactive, adaptable, and willing to learn in a fast-paced environment. A keen interest in aviation and commitment to customer satisfaction will set you apart in this rewarding role.
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12th Pass Freshers For Ticketing Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Interpersonal Skills Ground Handling Ground Staff Activities Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Aviation Ground Management
As a Ticketing Staff member, you will play a key role in providing excellent customer service and managing ticket sales. You will work in a fast-paced environment, assisting customers with their travel needs.**Key Responsibilities:**- **Assist Customers:** Help customers understand their ticketing options and answer any questions they may have regarding travel.- **Process Ticket Sales:** Handle ticket sales efficiently using the system, ensuring accurate information is entered for each transaction.- **Manage Reservations:** Update and manage booking systems to reflect any changes and ensure all reservations are correct.- **Provide Information:** Share relevant information about travel schedules, fares, and policies to help customers make informed decisions.- **Handle Cash Transactions:** Process cash, credit, and debit card payments accurately, ensuring the correct change and receipts are given.- **Handle Customer Complaints:** Address any issues or concerns raised by customers, working to resolve them swiftly and professionally.**Required Skills and Expectations:**You should have completed your 12th grade and possess good communication skills to interact effectively with diverse customers. Attention to detail is essential to ensure the accuracy of ticket sales and bookings. You should be comfortable working in a team and capable of managing multiple tasks efficiently. Basic computer skills are necessary to operate ticketing systems and manage information. A willingness to learn and adapt to new challenges is also important, especially for those with little experience.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Air Ticketing Reservation Ground Staff Air Ticketing Aviation
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a pleasant experience for travelers at the airport. Your primary responsibilities include the following:- **Customer Assistance:** Greet and assist guests with their inquiries, providing them with information about flights, airport facilities, and services.- **Check-In Support:** Help passengers during the check-in process, ensuring they are aware of required documentation and procedures to avoid any delays.- **Handling Complaints:** Address and resolve any guest complaints or concerns calmly and efficiently, ensuring customer satisfaction.- **Providing Information:** Act as a point of contact for guests, offering guidance on airport amenities, transportation options, and local attractions to enhance their experience.- **Coordination with Airlines:** Collaborate with airlines to relay important passenger information and assist with any special requests or needs.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with guests from diverse backgrounds. A basic understanding of the airport environment and travel procedures can be advantageous. Flexibility to work in a fast-paced and dynamic environment is essential, along with the ability to handle stressful situations gracefully. Candidates should be proactive, present a positive attitude, and work well as part of a team, demonstrating a commitment to delivering exceptional customer service.
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