268

Ticketing Agent Jobs in India

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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
Join our team in Kolkata as an Air Ticketing Associate, where you will be responsible for helping customers book their air travel and providing excellent service.Key Responsibilities:- **Ticket Booking**: Assist customers in booking flight tickets according to their travel needs, ensuring accuracy and efficiency in the process.- **Customer Service**: Provide exceptional service by answering queries about flights, fares, and travel policies, while also resolving any issues related to ticketing.- **Price Comparison**: Present customers with the best available airfares by comparing different airlines and travel options to suit their preferences.- **Record Keeping**: Maintain detailed and organized records of bookings, cancellations, and customer interactions to ensure smooth operations and follow-ups.- **Payment Processing**: Handle payment transactions securely and accurately while explaining ticket costs and any additional fees to customers.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and ideally possess some experience in customer service or travel-related fields, though freshers are welcome. Strong communication and interpersonal skills are essential to interact effectively with customers. A keen attention to detail is needed to ensure accurate bookings and record-keeping. Basic knowledge of computer operations and ticketing software would be advantageous. Enthusiasm for learning and the ability to work under pressure while maintaining a positive attitude will be crucial for success in this role.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kurnool
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for a dedicated Air Ticketing Staff member to join our team in Kurnool, India. This is an entry-level position suitable for recent graduates who want to start their career in the travel industry.Key Responsibilities:1. **Ticket Booking:** Assist customers in booking flight tickets by providing accurate information about available flights, prices, and schedules.2. **Customer Service:** Address inquiries and provide assistance to travelers both face-to-face and over the phone, ensuring a positive and helpful experience.3. **Documentation:** Manage and organize travel documents, ensuring that all bookings and passenger details are accurately recorded in the system.4. **Problem Solving:** Handle ticket changes, cancellations, and refunds, working promptly and efficiently to resolve any issues that may arise.5. **Collaboration:** Work closely with airlines and travel agencies to stay updated on ticketing policies and promotions, ensuring the best options for clients.Required Skills and Expectations:Ideal candidates must possess a positive attitude, strong communication skills, and the ability to work well in a team environment. A detail-oriented approach is essential to ensure accuracy in bookings and documentation. Basic computer skills are necessary for managing ticketing systems. Candidates should be eager to learn about the airline industry and travel regulations. This role is suitable for recent graduates who are proactive and have a passion for travel. Flexibility in working hours may be required to accommodate customer needs.
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Face-to-Face For Ground Staff Jobs (Freshers)

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhopal
Offline Data Entry Computer Operator Man Management Ground Operation Ticketing Executive Passport Checking Back Office Assistant Ticket Checking Staff Air Hostess
Urgent Hiring For Ground Staff Interview Timing - 10m to 6pmSalary Package - 30k to 35kJob Location - Bhopal
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Visakhapatnam
Ticket Booking Basic Computer Skills Holiday Packages Hotel Booking BHM Air Ticketing
As an Air Ticketing Agent, you will be responsible for managing customer bookings and providing exceptional service to travelers. Your role is crucial in ensuring a seamless travel experience for our clients.**Key Responsibilities:**- **Booking Airline Tickets:** You will assist customers in booking flights, making sure to provide the best options based on their travel needs and preferences.- **Managing Customer Inquiries:** Handling customer queries and providing accurate information about flight schedules, prices, and airline policies will be a part of your daily work.- **Issuing Tickets:** You will issue electronic tickets and ensure that all ticketing procedures are accurately followed, confirming all bookings.- **Handling Payments:** Assisting customers with payments and providing them with necessary receipts and confirmations related to their bookings.- **Resolving Issues:** Addressing any customer complaints or issues regarding their bookings or travel plans in a professional manner.**Required Skills and Expectations:**You are expected to have good communication skills to interact effectively with customers. A basic understanding of airline services and ticketing processes will be beneficial, though training will be provided. Attention to detail is important to avoid errors in bookings. A friendly and patient attitude is essential as you will be dealing with diverse customers. Proficiency in using computers and ticketing systems is needed, and a strong willingness to learn will help you succeed in this role.
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Ticket Booking Air Ticketing Communication Basic Computer Skills Customer Care
We are looking for a motivated Domestic Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for freshers who are eager to learn about the travel industry and provide excellent customer service.The key responsibilities of the Domestic Ticketing Executive include processing ticket bookings. You will assist customers with their travel plans, ensuring they have the necessary information and support. Communicating effectively with clients is essential to understand their requirements and offer suitable options. You will also handle ticket cancellations and refunds, ensuring that all transactions are processed accurately and efficiently. Additionally, maintaining records and databases related to bookings will be part of your daily tasks.Candidates for this role should possess strong communication skills, both written and verbal, to engage effectively with clients. Attention to detail is crucial, as you will need to carefully manage bookings and accurately record information. A good understanding of basic computer skills is necessary, as you will be using ticketing software and managing online platforms. We expect candidates to have a positive attitude and a willingness to learn, as well as the ability to work collaboratively in a team environment. Customer service skills are vital to ensure a pleasant experience for clients.If you are looking for a full-time job in the travel sector and meet the educational requirement of being a 12th pass, we encourage you to apply.If you have any quires, you can contact this Number- +91 8274869811 (Calling/ Send your CV this WhatsApp number)
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Madurai
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Madurai. This is a full-time position suited for individuals with varied experience, including freshers.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process, ensuring smooth and efficient boarding for all travelers.- **Baggage Handling:** Safely manage and transport passengers' luggage, ensuring it is correctly loaded and unloaded from the aircraft.- **Flight Information Services:** Provide accurate information regarding flight schedules, delays, and gate changes to ensure passengers stay informed.- **Customer Service:** Address passengers' inquiries and concerns courteously, enhancing their travel experience by offering support and guidance.- **Safety Protocols Compliance:** Adhere to all safety regulations and protocols to ensure a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess clear communication skills in English and the local language, as interaction with passengers is a key part of the role. Strong interpersonal abilities are essential for providing excellent customer service and resolving any issues that may arise. Candidates must be team players who can work well under pressure, especially in busy airport environments. A commitment to punctuality and a neat appearance is necessary, reflecting the professionalism of the airport setting. The ideal candidate will also be flexible to work various shifts, including nights, weekends, and holidays, as required in the aviation industry.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo Air Ticketing Executive Air Ticketing Officer Air Ticketing Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Ground Staff Airport Ground Staff Airliness Computer Operator Airport Executive Airline Executive Cabin Crew Fresher Senior Executive FOS Executive Senior CSR Relationship Officer
We are looking for an Airport Operations Executive in Noida, India. This full-time position is ideal for individuals with 0 to 5 years of experience. The role involves various tasks to ensure smooth airport operations while maintaining high standards of customer service.Key Responsibilities:- **Coordination and Communication:** You will work closely with airlines, ground staff, and other stakeholders to ensure efficient operations. Good communication skills are essential to manage workflows smoothly.- **Customer Assistance:** Assisting passengers with queries and providing support during check-in and boarding. You should be friendly and approachable to enhance the customer experience.- **Safety and Security Checks:** You will be responsible for monitoring security protocols and safety measures throughout the airport. Attention to detail is crucial to maintain a secure environment.- **Managing Documentation:** Handling essential paperwork related to flight schedules and passenger details. Organizational skills will help you effectively manage documents and reports.Required Skills and Expectations:Candidates should possess a minimum of 10th-grade education and should be able to work effectively in a team. Strong communication skills, both verbal and written, are necessary for clear communication with passengers and colleagues. Adaptability and problem-solving skills are vital, as you may face unexpected challenges in a fast-paced environment. A proactive attitude and a commitment to providing excellent service will contribute to your success in this role.
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  • 1 - 2 yrs
  • 1.0 Lac/Yr
  • Bow Bazar Kolkata
Travel Insurance Travel Booking Travel Arrangements Travel Sales
ResponsibilitiesMaking Itineraries for various destinations across Asia.Deriving hotel and other package rates from OTA's / offline supplier.Handling day to day queries of the clients.Getting ticket details worked out as according to the client's requirement in liaison with the ticketing department.Finalisation of bookings and getting it passed on the clints.After sales service.QualificationsGraduate or equivalentStrong communication and interpersonal skillsProficient in relevant computer applications and airline reservation systems and proficiency in google sheet.Assist passengers with reservations, ticketing, and flight schedule inquiries and coordinate with Airlines.additional InformationJob Title: Airline Ticketing Agent for International Flight.Additional Responsibilities: Ticketing.Work Environment: This role involves a significant amount of direct contact with customers and requires standing and walking for extended periods.Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.Location: KolkataEmployment Type: Full-time,Excellent customer service skills to handle bookings, inquiries, complaints, and provide overall assistance to passengers. Detail-oriented to manage accurate ticketing and reservations, ensuring no errors in the booking process
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Air Ticketing Executive Fresher

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.0 Lac/Yr
  • Surat
Air Ticketing Ticket Booking Customer Relationship
As an Airport Ticketing Executive, you will play a crucial role in providing excellent customer service to travelers. Your primary responsibility will be to assist passengers with their ticketing needs at the airport. Your duties will include:- **Ticket Booking**: You will help customers book tickets for their flights, providing information on available flights, prices, and travel options.- **Check-In Assistance**: You will assist passengers during the check-in process, ensuring that they are guided through the necessary steps smoothly.- **Customer Inquiries**: You will respond to customer questions about flight schedules, baggage policies, and any other travel-related concerns, ensuring they have all the information they need.- **Handling Payments**: You will process payments for ticket purchases and issue receipts, maintaining accuracy in financial transactions.- **Problem Resolution**: You will handle any issues or complaints that arise at the ticketing counter, finding solutions quickly to ensure customer satisfaction.The ideal candidate should be a 12th pass with a keen interest in the aviation industry. Excellent communication skills are essential to interact effectively with customers. You should be a team player, capable of working in a fast-paced environment, and have good decision-making abilities. Attention to detail is important to ensure accuracy in ticketing and payments. Being a quick learner and adaptable will help you thrive in this role. Freshers are welcome; training will be provided to enhance your skills.
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12th Pass Freshers For Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Goa
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and airside areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 30,000/monthExperienced: 30,000 - 1,00,000+/month
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Asansol
Air Ticketing Air Cargo Air Ticketing Reservation Air Hostess
As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their flight bookings and travel inquiries. Your responsibilities will include:- **Booking Air Tickets**: You will assist customers in selecting and booking flights that fit their travel plans. This involves understanding their needs and preferences to offer the best options available.- **Providing Flight Information**: You will provide accurate information about flight schedules, prices, and availability. This ensures customers make informed decisions when booking their tickets.- **Handling Customer Queries**: You will address any questions or concerns customers may have regarding their bookings, including changes, cancellations, and refunds.- **Processing Payments**: You will manage the payment process for booked tickets, ensuring that all transactions are conducted smoothly and accurately.- **Issuing Tickets**: After booking, you will be responsible for issuing tickets and sending them to customers promptly, ensuring they receive all necessary travel documents.- **Maintaining Record**: You will keep accurate records of all bookings and transactions to ensure up-to-date information is available for future reference.To succeed in this role, you should have:- **Good communication skills**: Being able to clearly convey information to customers is essential.- **Basic computer knowledge**: Familiarity with booking systems and office software will help streamline your tasks.- **Attention to detail**: Ensuring accuracy in bookings and payments is crucial to avoid any customer issues.- **Customer service orientation**: You should enjoy assisting and guiding customers, making their travel experience positive. Ideally, you should be a proactive individual willing to learn and grow in the travel industry.
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  • Fresher
  • 9.0 Lac/Yr
  • Bhubaneswar
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive based in Bhubaneswar, you will be responsible for helping travelers with ticket reservations and providing excellent customer service at the airport. This position is ideal for freshers who are eager to start their careers in the travel and airline industry.**Key Responsibilities:**- **Ticket Reservations:** Assist passengers in booking flight tickets by providing information on available flights, fares, and seat options.- **Customer Assistance:** Offer friendly support to travelers by answering queries related to flight schedules, baggage policies, and ticketing procedures.- **Check-in Procedures:** Guide passengers through the check-in process, ensuring they complete necessary documentation and receive their boarding passes.- **Payment Processing:** Handle payments accurately and efficiently, ensuring proper transaction methods are used.- **Information Updates:** Keep passengers informed about any changes in flight schedules, delays, or cancellations promptly.- **Customer Feedback:** Collect feedback from travelers to improve service quality and address any concerns they may have.**Required Skills and Expectations:**- Candidates should have completed at least the 10th grade to apply.- Strong communication skills are essential for interacting with passengers and providing clear information.- A customer-focused attitude is needed to ensure a positive experience for travelers.- Basic computer skills will help in managing booking systems and processing payments effectively.- Ability to work well under pressure in a fast-paced environment is important, especially during peak travel hours.- A team-oriented mindset is beneficial for collaborating with colleagues in a busy airport setting.
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  • 1 - 2 yrs
  • Bangalore
International Ticketing Executive Holiday Consultant
The Flight Holidays Executive is responsible for planning, selling, and coordinating flight-based holiday packages. The role involves handling customer queries, preparing customized itineraries, managing bookings, and ensuring a smooth travel experience for clients. Key Responsibilities Handle inquiries related to flight holidays and vacation packages Design and customize domestic and international holiday packages Book flights, hotels, transfers, sightseeing, and related travel services Provide accurate fare quotations and package details to customers Coordinate with airlines, hotels, and travel partners Manage bookings, confirmations, cancellations, and rescheduling Ensure compliance with travel regulations, visa requirements, and airline policies Maintain customer records and follow up for feedback and repeat business Achieve sales targets and contribute to revenue growth Resolve customer issues professionally and efficiently
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Fresher hiring for Air Ticketing Agent

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Ticketing Aviation Holiday Packages Ticket Booking Hotel Booking Basic Computer Skills BHM
As an Airport Ticketing Agent in Kolkata, you will play a crucial role in assisting passengers with their travel needs. Your main responsibilities will include:- **Check-in Assistance**: Help passengers with the check-in process by verifying their documents and ensuring they receive their boarding passes.- **Ticket Sales**: Sell tickets for flights and provide information about flight schedules, fares, and travel regulations.- **Customer Support**: Address passenger queries and complaints, providing solutions to ensure a positive travel experience.- **Baggage Handling**: Guide passengers on baggage policies and assist with the tagging and handling of luggage.- **Coordination with Airline Staff**: Work closely with flight crews and other airport staff to maintain smooth operations and timely departures.To succeed in this role, you should possess the following skills and expectations:- **Communication Skills**: Strong verbal skills are essential. You must be able to explain processes clearly and effectively to customers.- **Attention to Detail**: Accuracy is vital in processing ticket sales and checking passenger documents to avoid any travel issues.- **Customer Service Orientation**: A friendly, helpful attitude is crucial, as you will interact with passengers frequently and need to resolve any concerns they may have.- **Basic Computer Skills**: You should be comfortable using computer systems for ticketing and handling customer information.- **Team Player**: Ability to work well within a team, collaborating with colleagues to ensure a smooth airport experience for travelers. An education level of at least 12th pass is required, and prior experience in customer service or ticketing can be beneficial but is not mandatory.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Kannur
Ground Staff Aviation Airport Operation Air Ticketing Executive Airport Manager Aviation Operation Aerospace Educator Cabin Crew Air Hostess Flight Attendant Flight Steward
Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per monthWork Environment:Airports (domestic & international terminals)Rotational shifts (day/night)High-pressure and fast-paced environment
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Mumbai
Air Ticketing Customer Relationship Ticket Booking
We are seeking a motivated Air Ticketing Executive in Mumbai. This full-time position is suitable for freshers who have completed at least their 10th grade education. The role requires a female candidate to manage ticketing operations and enhance customer service in the airline industry. Key Responsibilities:1. **Ticket Booking:** Handle ticket reservations and cancellations for customers, ensuring all necessary details are accurately processed.2. **Customer Service:** Assist customers with inquiries, provide information on flights, and resolve any issues they may encounter.3. **Documentation:** Maintain accurate records of ticket transactions and customer interactions to ensure smooth operations and compliance with regulations.4. **Coordination:** Collaborate with airlines and travel agencies to secure ticket availability and best fares for customers.Required Skills and Expectations:Candidates should demonstrate strong communication skills, as interacting with customers is a core part of the job. Basic knowledge of airline operations and the ticketing process will be an advantage but is not mandatory for freshers. Attention to detail is important to ensure accuracy in bookings and documentation. The ability to work in a fast-paced environment and manage time effectively will help in handling tasks efficiently. A friendly demeanor and a problem-solving attitude will greatly enhance the customer experience. Overall, we seek an enthusiastic individual willing to learn and adapt in the airline ticketing sector.
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  • Fresher
  • 4.5 Lac/Yr
  • Chandigarh Sector 11
Good Communication Skills Team Work
A ticket Executive manages customer travel booking ( flights, trains, etc.), issues tickets, handles cancellations/ refunds, and provides itinerary information. provides essential details for a task, bug report, or support request, including a clear title, problem summary, user story, and expected behavior.
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  • 0 - 3 yrs
  • 16.0 Lac/Yr
  • Bangalore
Good Communication Good Communication Skills Customer Management
As an Air Ticketing Associate, you will play a key role in facilitating travel arrangements for customers. You will be responsible for providing exceptional service and ensuring accurate ticketing processes.**Key Responsibilities:**- **Issue Tickets:** Process ticketing for flights, ensuring correct details and pricing are entered into the system to avoid any errors.- **Customer Assistance:** Respond to customer inquiries regarding flight schedules, prices, and policies to help them make informed travel decisions.- **Manage Bookings:** Handle booking changes and cancellations, ensuring that customers are kept informed of any updates to their travel plans.- **Maintain Records:** Keep accurate records of ticket sales and customer interactions, which helps in monitoring performance and improving services.- **Collaborate with Team:** Work closely with colleagues to share insights and resolve any ticketing or customer service issues promptly.**Required Skills and Expectations:**- Candidates should have completed at least their 10th grade education. - Previous experience in ticketing or customer service is preferred but not mandatory; freshers are welcome to apply.- Strong communication skills are essential to effectively interact with customers and understand their needs.- Attention to detail is crucial to ensure accuracy in ticketing and handling customer requests.- Ability to work in a fast-paced environment and manage multiple tasks efficiently.- A positive attitude and willingness to learn will help you thrive in this role.
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Air Ticketing Ticket Booking Customer Relationship GDS Galileo
* PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling.* Will be coordinating with Airline and customers over the phone and emails.* Responsible for Revenue generation for the company.
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  • Fresher
  • 4.8 Lac/Yr
  • Patna
Airport Ramp Air Traffic Control Airport Executive
As an Air Ticketing Executive, you will play a crucial role in the travel and tourism industry. Your primary responsibility will be to assist customers in booking air tickets and managing their travel needs. **Key Responsibilities:**- **Ticket Booking:** Assist customers in selecting and booking flight tickets based on their preferences and budget, ensuring a smooth and efficient process.- **Customer Support:** Provide excellent customer service by answering inquiries related to flights, schedules, and ticket changes, making sure customers feel valued.- **Data Entry:** Accurately enter customer details and booking information into the system, maintaining high attention to detail to avoid errors.- **Payment Processing:** Handle payment transactions for ticket bookings, ensuring all financial processes are completed securely and accurately.- **Coordination:** Collaborate with airlines and travel partners to arrange ticket availability, updates, and issue resolution.- **Documentation:** Prepare and manage all necessary documentation for travel, including tickets, itineraries, and billing, ensuring compliance with company policies.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and partners. Being organized and detail-oriented is essential, as you will manage multiple bookings and customer requests efficiently. A positive attitude and a passion for the travel industry will help you thrive in this position. Familiarity with computer systems and travel booking platforms will be advantageous. Being a fresh graduate with a pass in 10th grade is acceptable for this entry-level role.
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  • Fresher
  • 5.0 Lac/Yr
  • Siliguri
Air Cargo Air Hostess
As an Air Ticketing Agent, your role will involve supporting travelers with their flight bookings and travel-related inquiries. You will work in a busy office environment in Siliguri and will need to handle various customer requests efficiently. **Key Responsibilities:**- **Customer Interaction:** You will engage with customers directly to understand their travel needs and provide assistance with flight bookings, changes, and cancellations.- **Flight Booking:** You will be responsible for using booking systems to issue tickets and make reservations based on customer preferences and availability.- **Payment Processing:** You will assist customers with payment options and ensure all transactions are handled accurately and securely.- **Travel Information:** You will provide travelers with important information regarding flights, baggage policies, and any travel restrictions.- **Problem Resolution:** You will address and resolve any issues or concerns raised by customers related to their bookings or travel plans.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact effectively with customers.- **Attention to Detail:** Being detail-oriented is crucial for ensuring accurate ticketing and resolving customer inquiries without errors.- **Basic Computer Skills:** Familiarity with computers and the ability to use booking software will help you perform your tasks efficiently.- **Customer Service Orientation:** A friendly and helpful attitude is essential, as you will be the first point of contact for travelers seeking assistance.- **Team Player:** You should be able to work well with colleagues in a fast-paced environment, supporting one another to deliver excellent service. This is an exciting opportunity for freshers looking to start their careers in the travel industry.
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  • Fresher
  • 5.0 Lac/Yr
  • Hooghly
Airport Ticketing Air Cargo Airport Ramp
We are seeking a dedicated Air Ticketing Agent to join our team in Hooghly. This role is ideal for freshers who have completed at least their 10th grade and are eager to start a career in the travel industry. **Key Responsibilities:**- **Book Air Tickets:** Handle customer requests for flight reservations and ensure accurate bookings according to their travel preferences.- **Provide Customer Support:** Assist clients with inquiries related to ticket prices, flight schedules, and any changes to their bookings.- **Issue Itineraries and Confirmations:** Generate and send booking confirmations and travel itineraries to clients, ensuring all information is clear and accurate.- **Handle Payments:** Process payment transactions securely and efficiently while adhering to company policies.- **Stay Updated on Travel Regulations:** Keep informed about airline policies, travel restrictions, and new routes to provide accurate information to customers.- **Maintain Customer Records:** Update and maintain customer databases with flight details and personal information while ensuring confidentiality.**Required Skills and Expectations:**Candidates should possess strong communication skills to clearly convey information to customers. Attention to detail is essential for accurately processing bookings and payments. Basic computer skills are necessary for using ticketing software and managing customer records. A positive attitude and a willingness to learn are key attributes, as the role involves interacting with diverse customers. Flexibility to work in a fast-paced environment and strong organizational skills will also contribute to success in this position.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Ticket Booking Customer Relationship Air Ticketing Good Communication Basic Computer Skills Travel Booking Tours Travel
An Air Ticketing Executive manages flight reservations, cancellations, rescheduling, and refunds for domestic and international travel, often using GDS systems like Amadeus, Galileo, or Sabre. They handle customer inquiries, provide fare information,Key Responsibilities:-Booking & Issuance: Handle flight reservations, issue tickets, and process reissues for retail/corporate clients.Customer Support: Address inquiries regarding fares, schedules, and travel documents (visas/passports) via phone, email, or in-person.Amendments: Manage cancellations, refunds, and rescheduling, often negotiating with airlines for best rates.System Management: Utilize Global Distribution Systems (GDS) to maintain accurate booking records.Compliance: Ensure adherence to airline rules, regulations, and company travel policies. If you have any queries, you can contact this number- +91 8274869811 (Send your CV/ Resume in this WhatsApp number)
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Problem-solving Refunds Processing Teamwork Ticket Inventory Management Ticket Processing Ticket Sales Time Management Cash Handling Computer Skills Data Entry Communication Skills Attention to Detail Organizational Skills Customer Service
As a Ticketing Executive, you will be responsible for assisting customers with booking tickets for various modes of transportation such as flights, trains, and buses. You will handle inquiries, resolve issues, and ensure smooth ticketing processes for clients.Key responsibilities include managing ticket bookings, providing information on routes and fares, assisting customers with cancellations or changes, processing payments, and issuing tickets. Additionally, you will be required to maintain accurate records of transactions and adhere to company policies and procedures.The ideal candidate should be a graduate with excellent communication skills and attention to detail. Prior experience in ticketing or customer service is preferred but not mandatory. Strong computer skills and the ability to work under pressure to meet deadlines are also essential for this role. A customer-centric approach and the willingness to go the extra mile to ensure customer satisfaction are highly valued qualities in a Ticketing Executive.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Budget Management Crisis Management Decision-making Emergency Procedures Flight Operations Performance Evaluation Problem-solving Safety Regulations Team Management Time Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Air Ticketing Executive Air Ticketing Officer Air Ticketing Air Ticketing Staff Airport Ticketing Executive Airport Ticketing
We are looking for an Airline Manager to oversee daily operations at our Delhi office. This role is ideal for individuals with up to five years of experience and a minimum education of 10th pass. The successful candidate will play a key role in ensuring smooth airline operations and excellent customer service.Key Responsibilities:1. **Team Supervision**: Oversee staff in various departments, ensuring that everyone performs their tasks effectively and maintains high standards of service.2. **Operational Management**: Coordinate daily flight schedules, monitor passenger check-ins, and manage boarding processes to ensure timely departures.3. **Customer Service Excellence**: Address passenger inquiries, resolve complaints, and ensure that all customers have a positive travel experience.4. **Safety Compliance**: Ensure that all airline operations meet safety regulations and company policies, promoting a culture of safety among staff.5. **Financial Oversight**: Assist in budgeting and monitoring operational costs, focusing on maximizing efficiency and profitability.Required Skills and Expectations:Candidates should have excellent communication skills, as they will interact with team members and customers regularly. Organizational skills are essential for managing schedules and operations efficiently. Basic computer skills are necessary for managing booking systems and communication tools. A proactive attitude, attention to detail, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility to adapt to changing situations and commitment to teamwork will help ensure the airport
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Airline Supervisor Fresher

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Bhubaneswar
Performance Evaluation Budget Management Safety Regulations Crisis Management Time Management Decision-making Emergency Procedures Flight Operations Problem-solving Team Management Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing
We are looking for an Airline Supervisor in Bhubaneswar, India. This role is perfect for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. You will oversee airport operations and ensure excellent customer service.Key responsibilities include:- Managing staff: You will lead a team of ground crew and ensure they are well-trained and motivated to deliver top-notch service to passengers.- Overseeing daily operations: You will ensure that all flights operate smoothly, coordinating with various departments to handle check-ins, boarding, and baggage handling efficiently.- Ensuring safety and compliance: You will monitor safety protocols and ensure that all airline regulations are followed to maintain a secure environment for passengers and staff.- Handling customer inquiries: You will address passenger issues and complaints, ensuring that all concerns are resolved quickly and professionally.- Reporting and documentation: You will maintain accurate records of daily operations and report any discrepancies or incidents to management.To succeed in this role, you should have strong leadership skills to manage a diverse team. Excellent communication skills are essential for interacting with passengers and staff. You should be detail-oriented, with the ability to multitask and work efficiently under pressure. A proactive attitude and problem-solving mindset will help you navigate daily operational challenges in a fast-paced airport environment.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Delhi
Ground Staff Aviation Airport Operation Air Ticketing Executive Airport Manager Aviation Operation Aerospace Educator Cabin Crew Air Hostess Flight Attendant Flight Steward
Job Summary:Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per monthWork Environment:Airports (domestic & international terminals)Rotational shifts (day/night)High-pressure and fast-paced environment
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Hyderabad
Air Ticketing Executive Ground Staff Admin Executive Administrative Executive Air Hostess Ground Hostess Ground Operation Airport Cargo Airport Representative Airport Supervisor Airport Manager Cabin Crew
As an Airport Ticketing Executive, you will play a crucial role in ensuring smooth ticketing operations at the airport. Your main responsibilities will include:- **Ticket Sales**: Assist passengers in purchasing tickets for their desired destinations, providing them with accurate information about flight options and pricing.- **Booking Management**: Manage and modify flight bookings as per passenger requests, including cancellations, exchanges, and reissuing tickets to ensure customer satisfaction.- **Customer Service**: Provide exceptional customer service by addressing passenger inquiries and resolving issues related to ticketing, travel schedules, and baggage.- **Check-In Assistance**: Help passengers with the check-in process, ensuring they have the necessary documentation and guiding them through the procedure to enhance their travel experience.- **Coordination with Airlines**: Collaborate with various airline representatives to ensure timely and accurate responses to passenger queries and to stay updated on flight schedules.- **Documentation Handling**: Maintain accurate records of ticket sales and passenger details, ensuring compliance with airline policies and regulations for auditing purposes.To succeed in this role, candidates should have strong communication skills and a customer-focused attitude. Basic knowledge of ticketing systems or travel itineraries is preferred but not necessary for entry-level positions. Candidates must be detail-oriented and possess good organizational skills to manage multiple tasks efficiently. A positive disposition and the ability to work well in a fast-paced environment are also essential. Being a team player who can cooperate effectively with colleagues is crucial for success in this position.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Air Ticketing Executive Ground Staff Admin Executive Administrative Executive Air Hostess Ground Hostess Ground Operation Airport Cargo Airport Representative Airport Supervisor Airport Manager Cabin Crew
An Air Ticketing Executive is responsible for booking flight tickets, managing travel itineraries, handling customer queries, and ensuring smooth ticketing operations. The role requires strong knowledge of airline systems, fare rules, and customer service skills. Key ResponsibilitiesBook domestic and international flight tickets using GDS systems (Amadeus, Galileo, Sabre).Provide accurate fare quotations and travel options to clients.Handle ticket reservations, cancellations, reissues, and refunds.Coordinate with airlines for seat availability, schedules, and special requests.Assist customers with travel-related queries (baggage, visa basics, policies).Maintain records of bookings and transactions.Ensure compliance with airline policies and company procedures.Handle group bookings and corporate travel requirements.Resolve customer complaints in a professional manner. Required Skills & CompetenciesKnowledge of GDS systems (Amadeus/Galileo/Sabre).Strong communication and customer service skills.Good knowledge of airline fare rules and ticketing procedures.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Basic computer proficiency (MS Office, email handling). Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in Travel & Tourism / Aviation / Hospitality ExperienceFresher or experienced candidates can apply.0-3 years of experience in ticketing or travel agency preferred. Work EnvironmentTravel agencies, airlines, airports, or tour operators.Rotational shifts may be required. Salary Range (India)Fresher: 15,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month
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  • Fresher
  • 9.0 Lac/Yr
  • Hyderabad
Customer Relationship Air Ticketing Ticket Booking Airport Operation
As an Airport Ticketing Executive in Hyderabad, you will play a vital role in ensuring smooth travel experiences for passengers. You will need to be friendly, organized, and efficient as you assist customers with ticket bookings and travel inquiries. Key Responsibilities:- **Customer Service**: Greet passengers at the ticketing counter and provide assistance. You will help them with ticket purchases and address any questions or concerns they may have.- **Ticket Booking**: Process flight reservations and issue tickets. This involves using the computer system to search for available flights and confirm bookings accurately.- **Information Management**: Provide information about flight schedules, baggage policies, and travel regulations. You will be responsible for keeping passengers updated on any changes or delays.- **Documentation Support**: Help passengers with necessary travel documents, including visas and identification requirements. Ensuring all paperwork is in order is crucial for a hassle-free journey.- **Cash Handling**: Manage cash transactions carefully. You will need to ensure accurate processing of payments and issue receipts as required.Required Skills and Expectations:You should possess strong communication skills to interact effectively with customers. A good understanding of ticketing software or willingness to learn is essential. Attention to detail is crucial for managing bookings and documentation accurately. A friendly and approachable demeanor will help create a positive experience for travelers. Lastly, being proficient in time management will aid in handling busy periods at the airport efficiently. Freshers are encouraged to apply, as training will be provided.
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  • Fresher
  • 9.0 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will join a dynamic environment at the airport, assisting passengers with their travel plans and ticketing needs. Your attention to detail and excellent customer service will be key to ensuring a smooth experience for all travelers.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking flights, ensuring they receive the best options for their travel needs.- **Customer Service:** Provide information about flight schedules, baggage policies, and other travel-related inquiries, maintaining a friendly and professional demeanor.- **Check-In Assistance:** Guide passengers through the check-in process, helping them with necessary procedures and documentation.- **Issue Resolution:** Handle any ticketing issues or passenger complaints effectively, ensuring a prompt and satisfactory resolution.- **Cash Handling:** Process payments for tickets and manage cash transactions accurately, adhering to company protocols.- **System Updates:** Maintain and update flight information in the computer system to keep all data current and correct.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills are necessary for interacting with passengers and addressing their queries clearly and politely.- **Detail Orientation:** Ability to pay attention to detail is crucial for accurately processing bookings and handling passenger information.- **Time Management:** Efficiently manage time to handle multiple tasks simultaneously during busy periods.- **Adaptability:** Be flexible and able to work under pressure in a fast-paced airport environment.- **Team Player:** Collaborate effectively with colleagues to ensure a seamless travel experience for passengers, demonstrating teamwork and support.
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  • Fresher
  • 9.0 Lac/Yr
  • Visakhapatnam
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play a crucial role in ensuring a smooth travel experience for passengers at the airport. Your primary responsibilities will include:- **Ticket Sales and Reservations**: Assist passengers in purchasing tickets, making reservations, and managing changes or cancellations efficiently.- **Customer Service**: Provide excellent service to travelers by addressing their inquiries, resolving issues, and helping them navigate the ticketing process, ensuring satisfaction and a positive experience.- **Flight Information Management**: Update and manage information related to flight schedules, delays, and gate changes, ensuring passengers are informed at all times.- **Payment Processing**: Handle payments transactions accurately and securely, ensuring compliance with all financial regulations and procedures.- **Collaboration with Airlines**: Work closely with various airlines to stay updated on policies, promotional fares, and ticketing guidelines to provide accurate information to passengers.To succeed in this role, you should possess strong communication skills to interact effectively with customers. Attention to detail is important for managing ticket information and transactions accurately. You should be able to work in a busy environment and handle multiple tasks efficiently. Being a team player and having a good understanding of customer service principles will enhance your ability to succeed in this role. As a fresher, a positive attitude and a willingness to learn will be key to your development in this position.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Nagpur
Offline Data Entry Back Office Processing Computer Operator Ticketing Executive Airport Ground Staff Man Management
Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Nagpur,Skills - Data Entry, Back Office, Computer Operator
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Fresher hiring for Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Noida
Computer Operator Passport Checking Ticketing Executive Offline Data Entry Customer Care Ticket Checking Staff Human Resource Man Management Air Hostess
Urgent Hiring For Air-TicketingInterview Timing - 10Am to 6PmSalary Package - 30k to 35kJob Location - NoidaSkills - Data Entry Computer OperatorExperience - Fresher & ! Year
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Ground Staff - Full Time - Freshers

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Pune
Computer Operator Ticketing Executive Passport Checking Offline Data Entry Back Office Assistant Man Management Human Resource Ticket Checking Staff Air Hostess Customer Service
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Pune,Skills - Data Entry, Back Office, Computer Operator, Ground Staff
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Ground Staff || Freshers & Experienced

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month
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Airport Ground Staff Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Guwahati
Ground Operation Ground Hostess Air Ticketing Executive Cabin Crew Airport Executive Flight Attendant Air Hostess Flight Steward Air Cargo Aircraft Maintenance Ground Staff Ground Staff Executive Aircraft Technician
As an Airport Ground Staff member in Guwahati, you will be a vital part of ensuring a smooth airport experience for passengers. Your main responsibilities will include:- **Passenger Assistance**: You will help passengers with check-ins, ticketing, and boarding processes, ensuring they have all the necessary information.- **Baggage Handling**: You will support the loading and unloading of luggage from aircraft, ensuring that all bags are handled with care and directed to the right location.- **Customer Service**: Providing excellent customer service is key; you will address passenger inquiries and complaints, ensuring a friendly and helpful experience.- **Safety Procedures**: You will follow all safety protocols to ensure the safety of passengers and staff while at the airport.- **Coordination with Airlines**: You will work closely with airline representatives and other airport staff to facilitate smooth operations and address any issues that arise.To succeed in this role, you should possess strong communication and interpersonal skills. You must be able to work well in a team environment and handle pressure during busy times. Attention to detail is essential for managing passenger needs and ensuring safety. A high school diploma (12th pass) is required, and prior experience in customer service will be beneficial but is not mandatory. You should be flexible with work hours and be willing to work in a dynamic environment.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Hyderabad
Good Communication Customer Support Air Ticketing Executive Ground Staff Cabin Crew Ground Management Ground Operation Flight Attendant Air Hostess Time Management Problem Solving
An Air Ticketing Executive is responsible for booking airline tickets, assisting passengers with travel arrangements, and managing flight reservations. The role involves using airline reservation systems, providing fare information, and ensuring accurate ticketing and travel documentation for customers.Key ResponsibilitiesBook domestic and international airline tickets for passengers.Assist customers with flight schedules, fares, and travel information.Issue, reissue, and cancel airline tickets as required.Handle airline reservation systems such as GDS (Global Distribution Systems).Prepare and verify travel documents and itineraries.Assist passengers with seat selection, baggage information, and special requests.Manage refunds, ticket changes, and rescheduling requests.Maintain accurate booking records and customer details.Coordinate with airlines and travel agencies for ticketing services.Provide customer support for travel-related queries.Required SkillsGood communication and customer service skillsKnowledge of airline ticketing proceduresBasic computer and reservation system knowledgeAttention to detailProblem-solving abilityTime management skillsEducational Qualification10+2 or Graduation from a recognized board or university.Diploma or certification in Aviation, Travel & Tourism, or Ticketing (preferred).ExperienceFreshers can apply for entry-level ticketing positions.Experience with airline reservation systems like Amadeus, Galileo, or Sabre is an advantage.Work EnvironmentAirportsTravel agenciesAirline reservation officesTourism and travel companiesCareer OpportunitiesAir Ticketing ExecutiveReservation ExecutiveTravel ConsultantSenior Ticketing ExecutiveTicketing SupervisorSalary (India Approx.)Fresher: 18,000 30,000 per monthExperienced: 35,000 50,000+ per month depending on company and experience
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  • 0 - 3 yrs
  • 16.0 Lac/Yr
  • Bangalore
Good Communication Customer Relationship
- Process airline ticketing reservations for customers: The primary responsibility of an Air Ticketing Executive is to assist customers in booking flight tickets according to their preferences and budget.- Provide customer service and support: Assist customers with inquiries, changes in bookings, cancellations, and other flight-related issues to ensure a smooth travel experience.- Coordinate with airlines and travel agencies: Communicate with airlines and travel agencies to secure the best deals for customers and resolve any booking discrepancies.- Maintain accurate records and documentation: Keep detailed records of all bookings, transactions, and customer interactions to ensure transparency and compliance with company policies.- Stay updated on airline policies and regulations: Continuously update knowledge on airline regulations, fare rules, and ticketing procedures to provide accurate information to customers.Required Skills and Expectations:- Excellent communication skills: Ability to effectively communicate with customers, airlines, and travel agencies to provide exceptional service.- Attention to detail: Must pay close attention to details to ensure accurate bookings and maintain proper documentation.- Problem-solving skills: Ability to handle customer complaints, booking changes, and other issues efficiently and professionally.- Basic computer skills: Proficiency in using ticketing software, email, and other computer programs to process bookings and communicate with customers.- Flexibility and adaptability: Willingness to work in a fast-paced environment and adapt to changing airline policies and customer needs.
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  • 0 - 2 yrs
  • 15.0 Lac/Yr
  • Coimbatore
Good Communication Skills Customer Relationship
Key Responsibilities:1. Greeting customers and assisting them with ticket booking: As an Airport Ticketing Executive, you will be responsible for welcoming customers at the airport ticketing counter and helping them book their flights efficiently.2. Handling ticketing inquiries: You will be required to address customer inquiries related to ticket pricing, availability, and other ticketing concerns, providing accurate and timely information.3. Processing ticket sales: Your role involves processing ticket sales, issuing boarding passes, and ensuring that all documentation is completed accurately.4. Managing customer complaints and issues: You will need to effectively handle customer complaints, resolve issues promptly, and provide excellent customer service to ensure a positive experience.5. Collaborating with other airport staff: As part of the airport team, you will need to work closely with other staff members to coordinate flight schedules, boarding procedures, and ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: The role requires strong communication skills to interact with customers and provide information effectively.2. Attention to detail: You should have a keen eye for detail to accurately process ticket sales and documentation.3. Customer service-oriented: Being customer-focused is essential to deliver exceptional service and address customer needs promptly.4. Basic computer skills: Proficiency in using computer systems for ticket booking and processing is necessary for this role.5. Ability to work in a fast-paced environment: The job may involve handling multiple tasks simultaneously, so the ability to work efficiently under pressure is important.
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  • 0 - 2 yrs
  • 18.0 Lac/Yr
  • Ranchi
Good Communication Customer Relationship
Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with are preferred keyskills
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Vadodara
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are seeking enthusiastic individuals to join our team as Ground Staff in Vadodara. This role is vital in ensuring smooth airport operations and providing great customer service. **Key Responsibilities:**- **Customer Interaction:** Engage with passengers at the airport, addressing their inquiries and providing accurate information to enhance their travel experience. - **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage to ensure efficiency and satisfaction. - **Boarding Support:** Facilitate the boarding process by guiding passengers and ensuring that the departure schedule is followed. - **Lost and Found Management:** Assist in locating lost items and responding to lost luggage claims to help maintain customer trust. - **Safety Protocol Adherence:** Follow all airport safety and security measures to ensure a secure environment for passengers and staff. - **Team Collaboration:** Work closely with colleagues, including other ground staff and airline personnel, to create a cooperative and efficient working atmosphere. **Required Skills and Expectations:**Candidates should possess good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for correctly processing passenger information and ensuring safety protocols are followed. The ability to work under pressure in a fast-paced environment is important, along with a flexible attitude towards shifts. A minimum of a 12th-grade education is required, and candidates with 0-6 years of experience are encouraged to apply.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bhopal
Air Ticketing Executive Ground Staff Cabin Crew Ticket Checking Staff Air Cargo Ground Handling Staff Ground Operations Staff Ground Hostess Ground Management Ground Operation
An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Kozhikode
Air Ticketing Executive Ground Staff Cabin Crew Ticket Checking Staff Air Cargo Ground Handling Staff Ground Operations Staff Ground Hostess Ground Management Ground Operation
An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Karimnagar
Ticket Booking Basic Computer Skills Holiday Packages Hotel Booking BHM Air Ticketing
As an Air Ticketing Agent, you will play a crucial role in assisting customers with travel arrangements. This position requires a strong attention to detail and excellent communication skills.**Key Responsibilities:**- **Booking Flight Tickets:** You will help customers find and book flights, ensuring they secure the best options according to their needs and budget.- **Customer Service:** Providing excellent service is key. You will assist passengers with inquiries, resolve issues, and ensure a positive travel experience.- **Handling Payments:** You will process financial transactions for ticket bookings and manage receipts accurately.- **Updating Flight Information:** Keeping track of changes in flight schedules and informing customers promptly will be part of your daily tasks.- **Providing Travel Advice:** Offering guidance on travel regulations, baggage policies, and travel insurance options to customers to help them make informed decisions.- **Maintaining Records:** You will maintain accurate records of bookings and transactions for effective tracking and reporting.**Required Skills and Expectations:**- You should have completed at least the 12th grade and possess good knowledge of flight services.- Strong communication skills are essential, both in person and over the phone, to interact effectively with customers and colleagues.- Basic computer skills are needed to manage bookings and use ticketing software efficiently.- A keen attention to detail will help you avoid errors in bookings and ensure customer satisfaction.- Being a team player and having a positive attitude will enhance your work environment and client interactions.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Female
  • Ramagundam Peddapalli
Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play a crucial role in assisting passengers with their travel needs. This is a full-time position based in Ramagundam, primarily focused on providing excellent customer service to ensure a smooth travel experience. **Key Responsibilities:**- **Ticket Sales:** Process ticket bookings for domestic and international flights, ensuring all details are accurately entered into the system.- **Customer Assistance:** Address passenger queries regarding flight schedules, fares, and travel policies, providing clear and helpful information.- **Check-In Support:** Assist passengers during the check-in process, helping them with baggage drop-off and issuing boarding passes.- **Problem Resolution:** Handle issues or complaints related to ticketing, working to resolve them quickly and effectively to maintain customer satisfaction.- **Record Maintenance:** Keep accurate records of ticket sales and customer interactions, ensuring compliance with airline policies.- **Coordination with Airlines:** Communicate with airline representatives to stay updated on flight changes and any relevant operational information.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers and colleagues effectively.- Basic knowledge of computer systems and ticketing software will be beneficial, although training will be provided.- A friendly and approachable demeanor is important, as you will be the first point of contact for travelers.- Attention to detail is necessary for accurate ticketing and record-keeping.- A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Gwalior
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in helping customers plan their travel by booking air tickets. You will work in a fast-paced office environment in Gwalior, ensuring a smooth ticketing process for clients.**Key Responsibilities:**- **Booking Air Tickets:** You will assist customers in selecting and booking their flights based on their travel needs and preferences.- **Handling Inquiries:** Respond to customer questions and concerns regarding flight availability, pricing, and itineraries promptly and clearly.- **Issuing Tickets:** Process and issue electronic tickets accurately, ensuring all details are correct to avoid any travel issues.- **Coordination with Airlines:** Liaise with various airlines to obtain the best fares and options for customers, ensuring competitive pricing.- **Providing Travel Information:** Offer additional information about baggage policies, travel insurance, and necessary travel documents to enhance customer experience.- **Maintaining Records:** Keep detailed records of transactions, customer interactions, and feedback to improve future service.**Required Skills and Expectations:**Candidates should have good communication skills to interact effectively with customers. A basic understanding of computer systems and ticketing software is essential. Attention to detail is important to avoid errors in bookings. A positive attitude and willingness to learn are crucial, as this position is suitable for candidates with little to no experience. A completed 12th-grade education is necessary, and the ability to work full time in an office setting is expected.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Shillong
Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM Air Ticketing
We are seeking a motivated Air Ticketing Associate to join our team in Shillong, India. This full-time position is ideal for candidates who are recent graduates or have up to two years of experience in travel and ticketing services.Key Responsibilities:1. **Ticket Booking**: Handle flight reservations and ticket bookings for customers, ensuring accuracy and adherence to airline policies.2. **Customer Support**: Assist customers with inquiries, providing information on flight schedules, fares, and services while maintaining a high level of service.3. **Change Management**: Process cancellations, refunds, and changes to tickets as per customer requests, ensuring compliance with airline rules.4. **Documentation**: Prepare and maintain accurate records and documentation related to ticketing and customer interactions.5. **Liaison with Airlines**: Coordinate with airline representatives to resolve any ticketing issues or discrepancies.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and colleagues. Attention to detail is essential to ensure the correctness of ticket bookings and to provide accurate information. Basic computer skills are necessary for using ticketing software and managing bookings. A good understanding of the travel industry and a customer-focused approach will help in delivering excellent service. Candidates must be organized and able to manage multiple tasks while working in a fast-paced environment. A positive attitude and willingness to learn are key to success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Shillong
Customer Relationship Air Ticketing Ticket Booking Customer Management
We are seeking an Air Ticketing Executive to join our dynamic team in Shillong. This role is ideal for individuals passionate about travel and customer service, with a keen interest in the airline industry.Key responsibilities include managing flight bookings, where you will assist customers in selecting flights based on their preferences. You will also issue tickets, ensuring accuracy and efficiency in the process. Handling customer queries is a crucial part of the role, as you will provide information about flight schedules, fares, and any changes or cancellations. Maintaining records is important for tracking transactions and supporting smooth operations. Collaboration with airlines and travel agencies will be necessary to stay updated on promotions and policies. Candidates should be confident communicators with a focus on customer service. Attention to detail is essential to ensure ticketing accuracy. Basic computer skills are required, as you will be using software to manage bookings and records. Strong organizational skills will help you manage multiple tasks efficiently, and a willingness to learn and adapt in a fast-paced environment is crucial. A minimum of a 12th-grade education is necessary, and prior experience in travel and tourism, while not mandatory, is a plus. This full-time position requires you to work from our office in Shillong. If you are ready to start your career in the travel industry, we encourage you to apply.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Sibsagar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
We are seeking an Air Ticketing Associate for our office in Sibsagar, India. This entry-level position is perfect for individuals with a passion for travel and customer service. As an Air Ticketing Associate, you will be responsible for booking airline tickets, checking flight availability, and assisting customers with travel inquiries. You will work closely with clients to provide them with the best travel options that meet their needs.Key responsibilities include:- **Booking Tickets**: You will use ticketing systems to book flights for customers, ensuring accuracy in names, dates, and destinations.- **Customer Assistance**: You will address customer inquiries regarding ticket prices, travel routes, and cancellation policies, providing clear and helpful information.- **Maintaining Records**: You will keep detailed records of ticket bookings and customer interactions to ensure smooth operations and quick reference in the future.- **Problem Solving**: You will assist customers with any issues related to their travel plans, such as changes or cancellations, ensuring a positive customer experience.Required skills include strong communication abilities, attention to detail, and familiarity with computer systems. You should be organized, able to handle multiple tasks efficiently, and have a customer-focused attitude. A strong interest in travel and basic knowledge of airline operations can greatly enhance your success in this role.
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Air Ticketing Agent (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Air Ticketing Executive in Kolkata who will assist customers in booking and managing their flight tickets. This role is perfect for candidates with a passion for travel and customer service, even those with little to no experience.Key Responsibilities:- **Customer Interaction:** Engage with customers over the phone and in-person to understand their travel needs and assist them in booking flights.- **Booking Management:** Use ticketing software to issue and modify airline tickets, ensuring accurate bookings and timely confirmations for customers.- **Problem Solving:** Address and resolve inquiries or issues related to flight bookings, cancellations, and schedule changes in a professional manner.- **Documentation:** Maintain accurate records of all transactions and customer interactions, ensuring compliance with company policies and industry regulations.- **Team Collaboration:** Work closely with the sales team and other departments to ensure smooth operations and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess good communication skills in English and local languages, along with a strong customer service orientation. Basic computer skills and familiarity with ticketing software are desirable, but training will be provided. A positive attitude, attention to detail, and the ability to work in a fast-paced environment are essential for success in this role. Candidates should be committed to fostering a friendly and helpful atmosphere for all customers.CONTACT - 7365059677 (shoubhik)
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Air Ticketing Executive Jobs For Freshers - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Air Ticketing Customer Relationship Ticket Booking Passenger Handling Cargo Executive Good Communication Skills
We are seeking a reliable and enthusiastic Airport Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for recent 12th-grade graduates looking to start their career in aviation and customer service.Key Responsibilities:- **Ticket Sales**: Assist passengers in booking and purchasing tickets, providing clear information about flight schedules and pricing.- **Customer Service**: Address customer inquiries and resolve issues related to ticketing, ensuring a friendly and efficient service experience.- **Documentation**: Handle ticketing paperwork accurately, ensuring all details are correct and processed in a timely manner.- **Coordination with Airlines**: Communicate with airlines to verify flight information and availability, making sure passengers receive the most accurate updates.- **Payment Processing**: Process ticket payments and maintain records of transactions, ensuring compliance with company policies.Required Skills and Expectations:Candidates should be highly organized and detail-oriented, with strong communication skills to interact with passengers effectively. A basic understanding of travel bookings is preferred, but we welcome candidates with no prior experience. Proficiency in using computers and ticketing software is an added advantage. The ideal candidate should demonstrate a strong ability to work in a fast-paced environment and be ready to adapt to the dynamic nature of the airport setting. Punctuality, teamwork, and a positive attitude are essential for this role. Join us and embark on an exciting journey in the aviation industry!
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Hiring Fresher / Air Ticketing Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata South Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata South, you will be responsible for booking flights, issuing tickets, and providing excellent customer service to travelers. Your key responsibilities will include handling reservations, processing payments, and resolving booking discrepancies. Additionally, you will need to have strong communication skills, attention to detail, and the ability to work under pressure in a fast-paced environment. A 12th pass qualification and up to 1 year of experience in the travel industry are required for this full-time, office-based role. CONTACT - 9123096014
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Tiruchirappalli
Customer Relationship Air Ticketing Ticket Booking Airport Ground Staff Airline Ground Staff Ground Handling Staff Air Hostess
As an Air Ticketing Executive in Tiruchirappalli/Trichy, India, you will be responsible for managing flight bookings, reservations, and ticket sales for customers. Your key responsibilities include assisting customers with booking flights, issuing tickets, handling cancellations and changes, providing information on flight schedules, and ensuring customer satisfaction through excellent service.You will need to have excellent communication skills to interact with customers effectively and provide them with accurate information. Attention to detail is crucial in this role to ensure all bookings are processed correctly and efficiently. A good understanding of computer systems and booking software is also required to navigate through different flight options and make reservations accurately. Additionally, having a proactive and customer-focused attitude will help you in providing exceptional service and addressing customer inquiries promptly.While prior experience in air ticketing is preferred, freshers with a 12th Pass qualification can also apply for this role. This is a full-time position that requires working from the office, so candidates should be prepared to work in a fast-paced environment to meet the needs of travelers and ensure a smooth booking process.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kurnool
Customer Relationship Air Ticketing Ticket Booking Airport Ground Staff Airline Ground Staff Ground Handling Staff Air Hostess
An Airline Ticketing Executive manages flight reservations, booking, and issuing domestic/international tickets for passengers or corporate clients. Key responsibilities include operating GDS systems (Amadeus, Galileo, Sabre), handling cancellations/reissues, providing fare information, and resolving customer queries, often requiring 01+ years of experience, IATA certification, and strong communication skills. Core ResponsibilitiesBooking and Issuance: Booking, amending, and issuing flight tickets, including handling complex itineraries, reissuing, and cancellations.GDS Operation: Utilizing Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre for reservations.Customer Service: Answering inquiries regarding fares, flight schedules, availability, and baggage rules, often in a fast-paced environment.Fare Calculation: Ensuring accuracy in ticket pricing and compliance with airline regulations.Corporate Travel Management: Handling, tracking, and updating client profiles for corporate travel. Required Skills and QualificationsSystem Proficiency: Strong knowledge of GDS systems (Amadeus/Galileo/Sabre) is essential.Experience: Generally requires 01 years of experience in the travel industry, with 13 years for senior roles.Certifications: IATA certification is highly preferred.Communication: Excellent verbal and written communication skills.Flexibility: Ability to work in shifts, including weekends and holidays
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Bhubaneswar
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
We are seeking an Air Ticketing Associate to join our team in Bhubaneswar. This entry-level position is ideal for individuals eager to start their career in the travel industry, focusing on ticketing services for airline passengers.Key Responsibilities:- **Ticket Booking:** Handle customer requests to book air tickets efficiently, ensuring they receive the best options based on their needs and preferences.- **Customer Assistance:** Provide excellent service by answering queries related to flight schedules, ticket pricing, and any travel-related concerns that customers may have.- **Reservation Management:** Manage and update bookings in the system, ensuring all information is accurate and up-to-date to prevent any issues during travel.- **Payment Processing:** Assist customers with payment procedures, ensuring smooth transactions while adhering to company policies and protocols.- **Problem Resolution:** Address and resolve any ticketing issues or customer complaints professionally and promptly to maintain high levels of customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th pass. Strong communication skills, both verbal and written, are essential, as is the ability to work in a team environment. Basic computer knowledge and attention to detail are important for managing bookings accurately. A proactive attitude and willingness to learn will help candidates succeed in this fast-paced role. Overall, adaptability and a customer-focused approach are key for this position.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Air Ticketing Executive based in Raipur. This is a full-time role that requires a commitment to delivering excellent customer service. The ideal candidate should be enthusiastic about travel and able to handle various booking and ticketing tasks efficiently.**Key Responsibilities:**- **Booking Air Tickets:** You will assist customers in booking round-trip, one-way, or multi-city flights based on their travel preferences and budgets.- **Managing Ticket Changes:** Handle customer requests for changes to existing bookings, ensuring that changes are processed quickly while informing clients of applicable fees.- **Providing Customer Support:** Answer customer inquiries via phone or email regarding flight schedules, fares, and policies, ensuring a high level of service.- **Processing Payments:** Accurately process payments for ticket bookings and manage any related financial transactions.- **Maintaining Records:** Keep detailed records of all bookings and transactions for future reference and account reconciliation.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact efficiently with customers and colleagues.- **Attention to Detail:** You must pay close attention to detail to avoid errors in bookings and transactions.- **Customer Service Orientation:** A helpful and friendly attitude is important in providing a positive experience for travelers.- **Basic Computer Skills:** Familiarity with booking software and general computer operations is necessary, along with a willingness to learn.- **Team Player:** Ability to work collaboratively in a fast-paced environment and support team members as needed. This position is suitable for candidates with 0 to 1 year of experience, and a minimum education level of 10th pass is required.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for a motivated Air Ticketing Executive to join our team in Kolkata. The ideal candidate will enjoy working in a dynamic environment and handling customer inquiries. **Key Responsibilities:**- **Ticket Booking:** Handle the booking of air tickets for customers, ensuring all details are accurate and meet their travel requirements.- **Customer Service:** Provide excellent service by answering queries about flight schedules, prices, and baggage policies, and resolving any issues customers may face.- **Fare Quotation:** Offer customers fare options by checking availability and comparing different airlines prices and services.- **Documentation:** Ensure all ticketing documentation is correctly filled out and processed, maintaining compliance with company standards.- **Payment Processing:** Assist customers with payment procedures, ensuring all transactions are handled securely and documented properly.- **Coordination with Airlines:** Maintain effective communication with airline representatives to stay updated on any changes to flights, schedules, or policies.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to effectively assist customers and convey information clearly.- Basic knowledge of airline systems and fare structures is preferred, though training may be provided for the right candidate.- Attention to detail is important to ensure accurate ticketing and customer satisfaction.- A proactive and friendly attitude is necessary to create a positive experience for customers.- Must be comfortable working in an office environment and have proficiency in computer operations and basic software applications.
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