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Ground Handling Staff Jobs in India

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Ground Handling Airport Operation Air Cargo Ground Operation Customer Service Airport Ramp Ground Staff Activities Ground Handling Cargo Handling Airport Cargo Ground Management Ground Manager Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Aviation Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground
As a Ground Staff Supervisor in Delhi, you will oversee daily operations of ground staff, ensuring efficient service and smooth airport functioning. This full-time role is suited for individuals with a minimum of 10th-grade education, with 0 to 5 years of experience.Key Responsibilities:1. **Supervise Ground Staff**: Ensure all ground staff members are well-trained and performing their duties effectively. Provide guidance and support to enhance team performance.2. **Manage Daily Operations**: Oversee the daily activities at the airport, including check-in, baggage handling, and customer service. Ensure all procedures are followed for safety and efficiency.3. **Customer Interaction**: Address passenger inquiries and resolve any issues or complaints during their travel experience. Maintain high standards of customer service at all times.4. **Coordinate with Other Departments**: Work closely with other airport departments such as security and maintenance to ensure smooth operations. Communication is key to prevent any disruptions.5. **Monitor Performance**: Regularly assess staff performance and provide constructive feedback. Recognize and reward excellence while identifying areas for improvement.Required Skills and Expectations:Candidates should have a strong understanding of customer service principles and be able to communicate effectively. A proactive attitude and problem-solving skills are essential to address challenges promptly. Being able to work in a fast-paced environment and manage time efficiently is crucial for success in this role. Flexibility in working hours and readiness to work on weekends or holidays is expected.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Madurai
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Madurai. This is a full-time position suited for individuals with varied experience, including freshers.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process, ensuring smooth and efficient boarding for all travelers.- **Baggage Handling:** Safely manage and transport passengers' luggage, ensuring it is correctly loaded and unloaded from the aircraft.- **Flight Information Services:** Provide accurate information regarding flight schedules, delays, and gate changes to ensure passengers stay informed.- **Customer Service:** Address passengers' inquiries and concerns courteously, enhancing their travel experience by offering support and guidance.- **Safety Protocols Compliance:** Adhere to all safety regulations and protocols to ensure a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess clear communication skills in English and the local language, as interaction with passengers is a key part of the role. Strong interpersonal abilities are essential for providing excellent customer service and resolving any issues that may arise. Candidates must be team players who can work well under pressure, especially in busy airport environments. A commitment to punctuality and a neat appearance is necessary, reflecting the professionalism of the airport setting. The ideal candidate will also be flexible to work various shifts, including nights, weekends, and holidays, as required in the aviation industry.
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  • Fresher
  • Jaipur
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are looking for dedicated and reliable Ground Handling Staff to join our team in Jaipur. This is an entry-level position suitable for freshers who have completed their 12th grade and are eager to start a career in aviation.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers during their check-in and boarding process, ensuring a smooth and pleasant travel experience.2. **Baggage Handling**: Safely manage the loading and unloading of luggage to and from the aircraft, ensuring that all items are handled with care.3. **Safety Compliance**: Follow safety regulations and guidelines at all times, ensuring a secure environment for both passengers and staff.4. **Communication**: Maintain effective communication with team members and airline staff to coordinate boarding and ground operations efficiently.5. **Documentation**: Assist in preparing and processing necessary documents related to passenger travel and baggage to ensure compliance with airline policies.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude, as they will interact directly with passengers and colleagues. Attention to detail and the ability to work in a fast-paced environment are essential. Candidates must be physically fit, as the role involves moving and managing luggage frequently. A commitment to providing excellent customer service and a willingness to learn are crucial for success in this role.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Cargo Handling Passenger Handling Computer Communication Airline Customer Service
We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)
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  • Fresher
  • 4.0 Lac/Yr
  • Mumbai
Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: AviationJob descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kurnool
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
We are looking for a dedicated Air Ticketing Staff member to join our team in Kurnool, India. This is an entry-level position suitable for recent graduates who want to start their career in the travel industry.Key Responsibilities:1. **Ticket Booking:** Assist customers in booking flight tickets by providing accurate information about available flights, prices, and schedules.2. **Customer Service:** Address inquiries and provide assistance to travelers both face-to-face and over the phone, ensuring a positive and helpful experience.3. **Documentation:** Manage and organize travel documents, ensuring that all bookings and passenger details are accurately recorded in the system.4. **Problem Solving:** Handle ticket changes, cancellations, and refunds, working promptly and efficiently to resolve any issues that may arise.5. **Collaboration:** Work closely with airlines and travel agencies to stay updated on ticketing policies and promotions, ensuring the best options for clients.Required Skills and Expectations:Ideal candidates must possess a positive attitude, strong communication skills, and the ability to work well in a team environment. A detail-oriented approach is essential to ensure accuracy in bookings and documentation. Basic computer skills are necessary for managing ticketing systems. Candidates should be eager to learn about the airline industry and travel regulations. This role is suitable for recent graduates who are proactive and have a passion for travel. Flexibility in working hours may be required to accommodate customer needs.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Bhubaneswar
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are seeking dedicated Ground Handling Staff in Kolkata to manage various tasks related to airline operations. This full-time position is suitable for candidates with little to no experience who have completed at least their 10th grade.Key responsibilities include:1. **Baggage Handling**: Safely loading and unloading passenger baggage from aircraft to ensure that all items are managed efficiently.2. **Passenger Assistance**: Helping passengers with check-in procedures, providing information, and ensuring their comfort and safety while boarding the aircraft.3. **Aircraft Preparation**: Assisting in pre-flight checks and ensuring that the aircraft is ready and clean before departure.4. **Safety Protocols**: Adhering to safety guidelines and procedures to ensure a secure working environment for staff and passengers.5. **Coordination with Teams**: Collaborating with other ground staff and departments to ensure smooth operations and timely flights.Required skills include strong communication abilities, a team-oriented attitude, and attention to detail. Candidates must be able to work in a fast-paced environment and handle multiple tasks efficiently. Physical fitness is also essential, as the role may require lifting heavy luggage.Expectations include a professional demeanor, punctuality, and a willingness to learn. Applicants should be adaptable and ready to work in shifts, including weekends and holidays, as per airline schedules.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Darjeeling
Ground Operation Ground Staff Ground Hostess Ground Staff Executive Airline Ground Staff Ground Handling Staff Ground Operations Staff
Ground handling staff manage essential airport operations, ensuring passenger safety, comfort, and timely aircraft turnaround. Responsibilities include passenger check-in, baggage sorting, aircraft cleaning, fueling, ramp services (loading/unloading), and aircraft marshalling. They work in fast-paced terminal and apron environments, ensuring compliance with aviation safety regulations. Key Roles & Responsibilities:Passenger Services: Checking in passengers, issuing boarding passes, handling luggage, answering queries, and assisting passengers with special needs.Ramp & Operations: Guiding aircraft to parking bays (marshalling), loading/unloading cargo and baggage, operating belt loaders, and managing aircraft cleaning.Technical Assistance: Refueling/defueling aircraft, providing pushback and towing services, and operating ground support equipment.Safety & Security: Monitoring airport areas, screening baggage, complying with safety regulations, and reporting suspicious behavior.Documentation: Preparing flight plans, load sheets, and documentation for cabin crewRequirements & Skills:Excellent communication and customer service skills.Ability to multitask and work under pressure.Physical stamina, including the ability to lift up to 70 pounds and work long hours standing.Valid drivers license (often required for ramp roles).Compliance with safety training, including dangerous goods handling.Typical Working Environment:Shifts, including nights, weekends, and holidays.Both airside (ramp/tarmac) and inside the airport terminal. HR RIYA - 9875678239
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Ground Handling Staff Jobs For Freshers - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
As a Ground Handling Staff member, you will play a crucial role in ensuring the efficient operation of airport services. Your responsibilities will include:- **Passenger Assistance**: Help passengers with check-in processes, baggage handling, and boarding procedures to ensure a smooth travel experience.- **Baggage Handling**: Manage the loading and unloading of luggage from aircraft, ensuring that all bags are handled carefully to prevent damage.- **Aircraft Preparation**: Assist in preparing aircraft for arrival and departure by conducting safety checks and performing necessary ground operations.- **Communication**: Coordinate with pilots, cabin crew, and other airport staff to facilitate safe and timely flights, making sure everyone is aware of schedules and procedures.- **Safety Compliance**: Follow all safety regulations and guidelines to maintain a secure environment for both passengers and crew during ground operations.- **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving any issues that may arise.To succeed in this role, candidates should have the following skills and expectations:- **Communication Skills**: You must be able to communicate clearly and effectively with passengers and team members.- **Teamwork**: Being a part of a larger team is essential; you should collaborate well with others to ensure smooth operations.- **Attention to Detail**: Its important to pay attention to small details, especially when handling luggage and ensuring all processes are followed accurately.- **Flexibility**: The ability to adapt to changing schedules and work in various weather conditions is crucial for this role.- **Basic Technical Knowledge**: Familiarity with common office equipment and basic technology will help in completing administrative tasks efficiently.
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  • 0 - 2 yrs
  • 11.0 Lac/Yr
  • Silcha Cachar
Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Aviation
Airport ground staff are essential aviation personnel responsible for servicing aircraft during turn-around and managing passenger services within the terminal, including check-in, boarding, and baggage handling. They ensure passenger safety and comfort, typically requiring a 10+2 qualification and strong communication skills
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Kolkata
Ground Management Airport Ground Handling Ground Handling Ground Operation Aviation Ground Staff Activities
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.
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Hiring Freshers || Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chandigarh
Computer Operator Ground Handling Staff Data Entry Operator Passport Checking Ticketing Executive Air Hostess Ticket Booking
As an Air Ticketing Staff member, you will play a key role in helping customers book their flights and manage their travel needs. Your focus will be on providing excellent service and ensuring smooth ticketing processes.**Key Responsibilities:**- **Customer Service:** Assist customers with flight inquiries, bookings, and travel-related questions, ensuring a friendly and helpful interaction.- **Ticket Booking:** Process flight bookings accurately using the relevant software, ensuring that customers receive their tickets promptly.- **Payment Processing:** Handle payment transactions securely and efficiently, offering receipts and answering any billing questions.- **Flight Changes and Cancellations:** Manage requests for changes or cancellations of bookings in accordance with airline policies, keeping customers informed throughout the process.- **Coordination with Airlines:** Communicate with airlines for ticket confirmations, verifications, and updates to ensure the latest information is provided to customers.- **Documentation Management:** Maintain accurate records and documentation of all ticketing activities, ensuring compliance with company standards.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of a 10th pass and ideally possess some experience in customer service or ticketing. You should be detail-oriented, with strong organization skills to handle bookings efficiently. Excellent communication skills are crucial for interacting positively with customers and resolving any issues they may encounter. Proficiency in computer applications and the ability to learn ticketing software quickly are also necessary for success in this role. A proactive approach and willingness to work from the office in Chandigarh are essential.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Indore
Ground Staff Airport Operation Airport Representative Airport Manager Airport Supervisor Ground Handling Staff Passport Checking Executive Ground Operation Ground Management Cabin Crew Air Cargo
An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Ranchi
Aircraft Maintenance Airline Operations Airport Operation Aviation Cabin Crew Activities Hospitality Ground Staff Activities Aviation Security Ground Handling
As Ground Handling Staff, you will be responsible for assisting with the handling of cargo, passengers, and aircraft at the airport in Ranchi, India. Your key responsibilities include loading and unloading luggage, guiding passengers to and from aircraft, ensuring the safety and security of the terminal area, and providing excellent customer service.The ideal candidate should be a female with a 12th pass qualification and 0-1 year of experience. You should have good communication skills, be physically fit to lift heavy luggage, be able to work well in a team, and have a positive attitude towards customer service. You must also be able to follow instructions accurately and uphold safety procedures at all times.
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  • Fresher
  • 6.0 Lac/Yr
  • Guwahati
Aviation Ground Staff Activities Ground Operation Airport Ground Handling Ground Handling Ground Management Good Communication
Ground staff are responsible for ensuring smooth operations at the airport and providing excellent customer service to passengers, They assist passengers before during and after flight while coordinating with airport and airline teams to maintain safety and efficiency Preferred qualities ; Problem solving, Team player with a positive attitude , Ability to work under pressure
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  • 0 - 3 yrs
  • 10.0 Lac/Yr
  • Jaipur
Good Communication Customer Relationship
Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Bangalore
Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Security Ground Staff Executive Cabin Crew Cabin Attendant Flight Attendant Airport Cargo Air Ticketing Executive
Job SummaryGround Staff are responsible for ensuring smooth airport operations, delivering excellent customer service, and supporting passengers throughout their travel experience. They handle check-in, boarding, baggage, safety procedures, and coordination between various airport departments.Key Responsibilities1. Customer ServiceAssist passengers at check-in counters and help with boarding formalities.Provide information regarding flight schedules, delays, gates, and luggage policies.Handle special assistance requests (senior citizens, unaccompanied minors, disabled passengers).Resolve passenger queries, concerns, and complaints professionally.2. Ticketing & ReservationsManage bookings, flight changes, and cancellations.Process payments, issue boarding passes, and verify travel documents.Ensure accuracy of passenger information and ticketing procedures.3. Baggage HandlingAssist with baggage drop, checking weight, and tagging.Coordinate with baggage operations team for loading/unloading luggage.Handle lost, delayed, or damaged baggage reports.4. Airport OperationsCoordinate with flight dispatch, ramp staff, security, and cabin crew.Ensure boarding gates are managed efficiently.Announce boarding calls and maintain orderly passenger flow.Monitor aircraft turnaround timelines.5. Safety & ComplianceFollow all aviation and airport safety regulations.Verify passports, IDs, and travel documents as per security guidelines.Assist during emergency situations and ensure passenger safety protocols are followed.Skills & CompetenciesExcellent communication and customer service skillsProblem-solving and crisis-handling abilitiesProfessional appearance and positive attitudeAbility to work under pressure and in shiftsComputer proficiency (DCS, ticketing systems preferred)Teamwork and coordination skillsEligibility & QualificationsMinimum: 10+2 / Diploma / Any GraduateGood command of English (and local language)Age: 1830 years (varies by airline)
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Good Communication Ground Handling Staff
- Responsible for assisting in the handling of all passenger and cargo baggage at the airport terminal. This includes loading and unloading baggage onto aircraft and ensuring it is securely stowed.- Assisting in the transportation of passengers between the terminal and aircraft using airport vehicles such as trolleys or buses. Ensuring passengers board and disembark safely.- Conducting safety checks on baggage and cargo to ensure compliance with airport security regulations. Reporting any discrepancies or issues to the supervisor.- Communicating effectively with passengers to provide assistance and directions as needed. Handling inquiries and resolving issues related to baggage or passenger services.- Maintaining cleanliness and orderliness of the airport terminal and surrounding area. This includes clearing trash, debris, and snow during inclement weather.Skills and Expectations:- Excellent communication skills to interact with passengers and team members effectively.- Ability to follow instructions and adhere to safety protocols and procedures.- Physical stamina and strength to lift heavy baggage and endure long periods of standing and walking.- Attention to detail to ensure accuracy in handling baggage and cargo.- Flexibility to work in shifts and adapt to changing work conditions at the airport.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Vijayawada
Ground Staff Ground Staff Executive Airport Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Ground Operation Teamwork Time Management Problem-solving Multitasking Adaptability Airport Manager Airport Operation Airport Executive
OverviewGround Staff are responsible for managing a range of duties at airports and airline terminals to ensure smooth operations both on the ground and in passenger areas. They play a crucial role in providing excellent customer service, ensuring flight safety and efficiency, and maintaining seamless coordination between passengers, flight crews, and other airport departments.Key Responsibilities Passenger HandlingAssist passengers with check-in procedures, boarding passes, and seat allocation.Manage luggage check-in, tagging, and ensure correct transfer to aircraft.Provide information about flight schedules, delays, cancellations, and gate changes.Handle special requests such as wheelchairs, unaccompanied minors, and VIP passengers.Ensure passenger compliance with safety and security regulations. Baggage & Cargo HandlingSupervise and coordinate the loading and unloading of passenger baggage and cargo.Verify baggage tags and ensure proper weight distribution.Manage lost or damaged baggage claims and assist passengers in tracing missing items.Maintain cargo documentation and assist with customs clearance when required. Ticketing & ReservationsHandle ticket reservations, cancellations, rebookings, and fare adjustments.Manage ticket counters and assist passengers with travel-related queries.Collect payments, issue receipts, and ensure accurate transaction records. Flight & Ramp CoordinationCoordinate with pilots, cabin crew, and air traffic control for flight readiness.Monitor arrival and departure times to avoid delays.Oversee ground operations such as fueling, cleaning, and catering.Ensure ramp safety and adherence to ground handling protocols. Customer ServiceDeliver professional, friendly, and efficient service to passengers.Resolve complaints and handle difficult situations with tact and diplomacy.Represent the airlines image positively at all times.Skills & CompetenciesTechnical Skills:Knowledge of airline systems (DCS, Amadeus, Sabre, etc.)Basic computer skills (MS Office, data entry)Understanding of safety, security, and airport regulationsSoft Skills:Excellent verbal and written communicationStrong interpersonal and customer service skillsPatience and emotional control under pressureTeamwork and coordination abilitiesProblem-solving and decision-making skillsOther Attributes:Presentable appearance and professional attitudePunctuality, reliability, and attention to detailFlexibility to work in shifts, weekends, and holidaysEducational QualificationsMinimum: 10+2 (Higher Secondary) from a recognized boardPreferred: Diploma or Bachelors degree in Aviation, Hospitality, or Travel ManagementCertifications (advantageous): Airport Ground Handling, Customer Service, Safety & Security TrainingExperienceEntry Level: 06 years of experience in customer service or hospitalityExperienced: Prior work in airport/airline operations, ticketing, or logisticsWork EnvironmentBased at airports or airline terminalsShift-based schedules (morning, evening, or night shifts)Standing and moving for long hoursInteraction with diverse passengers and teams
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  • Fresher
  • 4.0 Lac/Yr
  • Chandigarh
Airport Ground Handling
We have vacant of 289 Ground Handling Staff Jobs in Chandigarh, for Freshers Educational Qualification : Higher Secondary Skill Airport Ground Handling etc.
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Good Communication Ground Handling Staff
Ground Handling Staff are responsible for assisting with various tasks at an airport to ensure the efficient handling of aircraft and passengers. Some of the responsibilities and skills required for this role include:- Assisting with the loading and unloading of baggage onto and off of aircraft- Directing aircraft to parking areas- Marshalling aircraft to and from gates- Assisting passengers with boarding and disembarking from aircraft- Performing safety checks on aircraft equipment
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Good Communication Ground Handling Staff
Industry : Aviation / Airline / AerospaceKey Skills : Good Communication Skills, Ground Handling Staff,Industry : Aviation / Airline / AerospaceFunction : Hotel / Restaurants / Travel / AirlinesPositions : 70Experience : 0 - 5 Yrs.Salary : INR 300000 - 1700000Location(s) of Job : Hyderabad, Dhanbad, Ranchi, Bangalore, Belagavi, Mysore, Coimbatore, Faizabad, Varanasi, KolkataQualification : Higher Secondary Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, M.Com, M.Sc, M.TechGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONIndustry : Aviation / Airline / AerospaceKey Skills : Good Communication Skills, Ground Handling Staff,Industry : Aviation / Airline / AerospaceFunction : Hotel / Restaurants / Travel / AirlinesPositions : 78Experience : 0 - 1 Yrs.Salary : INR 225000 - 2500000Location(s) of Job : Tirupati, Gaya, Raipur, Chhattisgarh, Kannur, Gwalior, Nagpur, Lengpui Mamit, Agartala, PrayagrajQualification : Higher Secondary Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, Post Graduate DiplomaGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONGround handling staff are responsible for assisting with the arrival and departure of aircraft, as well as the coordination of ground services for passengers and crew. Responsibilities of ground handling staff may include:1. Marshalling aircraft on the ground to parking positions.2. Loading and unloading baggage and cargo.3. Assisting passengers with boarding and disembarkation.4. Coordinating with airline operations to ensure timely departures.5. Providing assistance
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Good Communication Skills Ground Handling Staff
Industry : Aviation / Airline / AerospaceKey Skills : Good Communication Skills, Ground Handling Staff,Industry : Aviation / Airline / AerospaceFunction : Hotel / Restaurants / Travel / AirlinesPositions : 78Experience : 0 - 1 Yrs.Salary : INR 225000 - 2500000Location(s) of Job : Tirupati, Gaya, Raipur, Chhattisgarh, Kannur, Gwalior, Nagpur, Lengpui Mamit, Agartala, PrayagrajQualification : Higher SecondarySecondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, Post Graduate DiplomaGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONGround handling staff are responsible for assisting with the arrival and departure of aircraft, as well as the coordination of ground services for passengers and crew. Responsibilities of ground handling staff may include:1. Marshalling aircraft on the ground to parking positions.2. Loading and unloading baggage and cargo.3. Assisting passengers with boarding and disembarkation.4. Coordinating with airline operations to ensure timely departures.5. Providing assistance
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Chennai
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
Ground Staff are responsible for handling all passenger services and operations at the airport on the ground. They ensure smooth functioning of airport activities such as check-in, boarding, baggage handling, and customer assistance. Key Responsibilities Passenger HandlingAssist passengers during check-in and boarding processVerify passenger documents (tickets, ID, visa, passport)Issue boarding passes and seat allocationHandle special service requests (wheelchair, infants, elderly passengers) Baggage HandlingWeigh and tag baggageEnsure compliance with airline baggage policiesCoordinate with cargo and baggage teamsHandle lost, delayed, or damaged baggage complaints Customer ServiceProvide information about flight schedules, delays, and gate changesResolve passenger queries and complaints professionallyEnsure a high level of customer satisfaction Boarding & DepartureAnnounce boarding calls and assist passengers at gatesCheck boarding passes and manage queuesEnsure smooth boarding and timely departure of flights Arrival DutiesAssist arriving passengersCoordinate with immigration and customs authoritiesGuide passengers for baggage collection Safety & SecurityFollow airport safety and security proceduresReport suspicious activities or unattended baggageCoordinate with security staff Required SkillsExcellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work under pressureTeamwork and coordinationBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any discipline (Aviation/Hospitality is a plus) ExperienceFreshers can applyPrior experience in aviation, hospitality, or customer service is preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month Work EnvironmentAirports (domestic & international terminals)Rotational shifts (day/night)Standing for long hours
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Vadodara
Ground Staff Airport Jobs Airport Operation Airport Representative Air Traffic Control Air Ticketing Executive Front Desk Executive Passport Checking Staff Cabin Crew Air Hostess Avionics Aviation Ground Handling Staff Ground Management
We are seeking enthusiastic individuals to join our team as Ground Staff in Vadodara. This role is vital in ensuring smooth airport operations and providing great customer service. **Key Responsibilities:**- **Customer Interaction:** Engage with passengers at the airport, addressing their inquiries and providing accurate information to enhance their travel experience. - **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage to ensure efficiency and satisfaction. - **Boarding Support:** Facilitate the boarding process by guiding passengers and ensuring that the departure schedule is followed. - **Lost and Found Management:** Assist in locating lost items and responding to lost luggage claims to help maintain customer trust. - **Safety Protocol Adherence:** Follow all airport safety and security measures to ensure a secure environment for passengers and staff. - **Team Collaboration:** Work closely with colleagues, including other ground staff and airline personnel, to create a cooperative and efficient working atmosphere. **Required Skills and Expectations:**Candidates should possess good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for correctly processing passenger information and ensuring safety protocols are followed. The ability to work under pressure in a fast-paced environment is important, along with a flexible attitude towards shifts. A minimum of a 12th-grade education is required, and candidates with 0-6 years of experience are encouraged to apply.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Thiruvananthapuram
Air Cargo Cargo Handling Air Cargo Executive Airport Cargo Cargo Executive Cargo Warehouse Freight Forwarding Freight Management Freight Manager Air Freight Ground Staff Ground Handling Staff Ground Operations Staff
As an Air Cargo Executive in Thiruvananthapuram, you will play a vital role in the logistics and transportation of air cargo. This position is suitable for individuals who are detail-oriented and eager to learn about the aviation and freight industry. **Key Responsibilities:**- **Coordination of Shipments:** You will be responsible for managing the logistics of cargo shipments, ensuring they are scheduled and dispatched accurately and on time.- **Documentation Management:** You will prepare and maintain all necessary paperwork for air freight, including cargo manifests and customs documents, to comply with regulations.- **Customer Interaction:** You will interface with customers and partners to provide updates on shipment status, addressing any concerns or inquiries they may have.- **Problem Solving:** You will troubleshoot any issues that arise during the shipping process, such as delays or miscommunications, to ensure smooth operations.- **Inventory Control:** You will assist in monitoring cargo availability and inventory levels, keeping records of shipments and receipts.Required skills and expectations include a strong attention to detail, good organizational abilities, and effective communication skills. You should be proficient in basic computer applications, as you will handle data entry and documentation tasks. A readiness to learn and adapt to new systems and processes is essential. Candidates with prior experience in logistics or customer service will have an advantage but are not mandatory.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Dimapur
Ground Staff Activities Ground Handling Airport Ground Handling Ground Management Ground Operation Aviation
We are looking for enthusiastic Ground Handling Staff to join our team in Dimapur. The role is essential for ensuring smooth operations at the airport or ground facilities. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and luggage handling, ensuring a pleasant travel experience.- **Baggage Handling:** Safely load and unload baggage from aircraft, following airport safety regulations to prevent damage and loss.- **Communication Coordination:** Act as a point of contact between passengers and airline staff, relaying important information and updates.- **Safety Compliance:** Follow all safety procedures and regulations to maintain a secure environment for passengers and staff.- **Equipment Maintenance:** Inspect and ensure that ground handling equipment is in good condition, reporting any issues promptly to management.- **Team Collaboration:** Work closely with other staff members to facilitate efficient operations, demonstrating teamwork and communication skills.**Required Skills and Expectations:**- Candidates should have completed their 12th grade education and have basic knowledge of airport operations.- Strong communication skills are crucial for interacting with passengers and team members effectively.- A positive attitude and willingness to assist others are essential for creating a welcoming environment.- Physical fitness is important, as the job involves handling luggage and equipment.- Previous experience is not mandatory, but a keen willingness to learn and adapt is highly valued. This position offers an opportunity to begin a rewarding career in the aviation industry.
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  • 0 - 2 yrs
  • 8.5 Lac/Yr
  • Lakhimpur
Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage.
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  • 0 - 2 yrs
  • 9.5 Lac/Yr
  • Hojai
Air Ticketing Airport Operation Cargo Handling Ground Handling Ground Management Ground Staff Activities Aviation Security Aviation Airport Cargo
Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Tiruchirappalli
Customer Relationship Air Ticketing Ticket Booking Airport Ground Staff Airline Ground Staff Ground Handling Staff Air Hostess
As an Air Ticketing Executive in Tiruchirappalli/Trichy, India, you will be responsible for managing flight bookings, reservations, and ticket sales for customers. Your key responsibilities include assisting customers with booking flights, issuing tickets, handling cancellations and changes, providing information on flight schedules, and ensuring customer satisfaction through excellent service.You will need to have excellent communication skills to interact with customers effectively and provide them with accurate information. Attention to detail is crucial in this role to ensure all bookings are processed correctly and efficiently. A good understanding of computer systems and booking software is also required to navigate through different flight options and make reservations accurately. Additionally, having a proactive and customer-focused attitude will help you in providing exceptional service and addressing customer inquiries promptly.While prior experience in air ticketing is preferred, freshers with a 12th Pass qualification can also apply for this role. This is a full-time position that requires working from the office, so candidates should be prepared to work in a fast-paced environment to meet the needs of travelers and ensure a smooth booking process.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kurnool
Customer Relationship Air Ticketing Ticket Booking Airport Ground Staff Airline Ground Staff Ground Handling Staff Air Hostess
An Airline Ticketing Executive manages flight reservations, booking, and issuing domestic/international tickets for passengers or corporate clients. Key responsibilities include operating GDS systems (Amadeus, Galileo, Sabre), handling cancellations/reissues, providing fare information, and resolving customer queries, often requiring 01+ years of experience, IATA certification, and strong communication skills. Core ResponsibilitiesBooking and Issuance: Booking, amending, and issuing flight tickets, including handling complex itineraries, reissuing, and cancellations.GDS Operation: Utilizing Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre for reservations.Customer Service: Answering inquiries regarding fares, flight schedules, availability, and baggage rules, often in a fast-paced environment.Fare Calculation: Ensuring accuracy in ticket pricing and compliance with airline regulations.Corporate Travel Management: Handling, tracking, and updating client profiles for corporate travel. Required Skills and QualificationsSystem Proficiency: Strong knowledge of GDS systems (Amadeus/Galileo/Sabre) is essential.Experience: Generally requires 01 years of experience in the travel industry, with 13 years for senior roles.Certifications: IATA certification is highly preferred.Communication: Excellent verbal and written communication skills.Flexibility: Ability to work in shifts, including weekends and holidays
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This entry-level position is ideal for individuals who have completed at least the 10th grade and are eager to start their careers in the aviation industry.Key Responsibilities:1. **Baggage Handling**: Ensure the safe loading and unloading of passenger baggage and cargo from aircraft. Attention to detail is crucial to avoid damage and misplacement.2. **Passenger Assistance**: Provide support to arriving and departing passengers by guiding them through check-in, boarding, and disembarking processes, ensuring a smooth travel experience.3. **Team Collaboration**: Work closely with other team members and departments to ensure efficient operations. Effective communication and teamwork are essential for meeting deadlines and maintaining safety.4. **Safety Compliance**: Follow all safety procedures and regulations established by the airport authority and the airline to ensure a secure environment for both passengers and staff.5. **Equipment Operation**: Operate ground support equipment, such as tugs and conveyor belts, under supervision. You will receive training to ensure safe handling and operation.Required Skills and Expectations:Candidates should show a willingness to learn and adapt to a fast-paced environment. Good communication skills and a customer-friendly attitude are essential to interact effectively with passengers and colleagues. Reliability and punctuality are expected, as is a commitment to safety and quality service. A flexible approach to working hours, including weekends and holidays, is necessary.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Ranchi
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are seeking dedicated Ground Handling Staff to join our team in Ranchi. This role is ideal for individuals looking to start their career in the aviation industry, with no prior experience required.**Key Responsibilities:**- **Passenger Assistance**: Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- **Baggage Handling**: Safely load and unload baggage and cargo onto and off the aircraft, adhering to safety protocols.- **Aircraft Cleaning**: Perform cleaning duties inside and outside the aircraft, maintaining high standards of cleanliness and hygiene.- **Coordination with Teams**: Work closely with other ground staff and flight crews to ensure timely and efficient operations.- **Safety Compliance**: Follow all safety regulations and protocols while performing duties to ensure the safety of passengers and crew.- **Emergency Response**: Be prepared to respond in case of emergencies, following established procedures to ensure passenger and crew safety.**Required Skills and Expectations:**- **Education**: Candidates should have completed at least the 10th grade.- **Communication Skills**: Good verbal and written communication skills are essential for interacting with passengers and team members.- **Physical Fitness**: Must be physically fit to handle the demands of lifting and moving baggage.- **Team Player**: Ability to work well in a team environment and follow instructions accurately.- **Customer Service Orientation**: A friendly and helpful attitude towards passengers is crucial for maintaining customer satisfaction.- **Time Management**: Must be able to manage time efficiently to ensure that tasks are completed promptly.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
Passenger Handling & Service:Check-in: Greeting passengers, verifying travel documents, issuing boarding passes, and weighing/tagging luggage.Boarding Gates: Scanning boarding passes, making announcements, boarding flights, and managing seat changes.Special Assistance: Assisting elderly, disabled passengers, and unaccompanied minors.Customer Service: Addressing queries, resolving complaints, and managing flight delays or cancellations.
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Ground Staff Cabin Crew Air Ticketing Staff Air Traffic Controller Air Hostess Flight Attendant Flight Steward Ground Handling Staff Airport Manager Air Cargo Executive Baggage Service Executive
Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols
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Ground Staff Ground Operations Staff Ground Handling Staff Ground Staff Supervisor Ground Staff Security Airport Manager Airport Operation Airport Representative Airport Executive Air Ticketing Executive Guest Relation Executive
Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols
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Cabin Crew Cabin Attendant Crew Manager Crew Member Flight Attendant Flight Steward Ground Staff Ground Handling Staff Ground Operation Airport Representative Airport Manager
Hiring for 42 Hiring for Cabin Crew at Airports Jobs in Kadapa, Vijayawada, Ranchi, Mangalore, Hubli, Trivandrum/Thiruvananthapuram, Bhopal, Nashik, Bhubaneswar, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Cabin Crew, Cabin Attendant, Crew Manager, Crew Member, Flight Attendant, Flight Steward, Ground Staff, Ground Handling Staff, Ground Operation, Airport Representative, Airport Manager etc.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Mumbai
Housekeeping Air Ticketing Ground Handling Airport Operation Personality Development Internal Communication Ground Management Aviation Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Google API Good Communication Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader
We are seeking a Ground Staff Executive to join our team in Mumbai. This position is ideal for individuals passionate about customer service and aviation, with no prior experience required. If you are friendly, organized, and enjoy working in a fast-paced environment, this role is perfect for you.Key Responsibilities:1. **Customer Support**: Greet and assist passengers at the airport, ensuring they have a pleasant experience. You will provide information about flight schedules, baggage claims, and boarding procedures.2. **Check-In Procedures**: Facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes. This involves ensuring that all passengers follow necessary protocols.3. **Baggage Handling**: Manage baggage loading and unloading, ensuring that all luggage is handled with care and delivered to the correct flights promptly and safely.4. **Safety Compliance**: Ensure adherence to safety regulations and company policies. This includes conducting regular checks and reporting any irregularities to supervisors.5. **Problem Resolution**: Handle passenger inquiries and resolve any issues that arise during their journey. This may involve working with different departments to find quick solutions.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling them to interact effectively with passengers and team members. Attention to detail and a strong sense of responsibility are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the demands of the aviation industry. A minimum education of 10th pass is required for this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Airport Ticketing Airport Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
We are looking for Ground Handling Staff to join our team in Delhi. This role is essential for ensuring smooth operations at the airport and provides a chance to work in a dynamic environment. **Key Responsibilities:**- **Baggage Handling:** Safely load and unload passenger luggage from aircraft, ensuring that all items are handled with care to prevent damage or loss. - **Passenger Assistance:** Help passengers with check-in procedures and guide them to their boarding gates, ensuring an efficient and supportive travel experience. - **Aircraft Preparation:** Assist in cleaning and preparing aircraft before boarding, which includes stocking supplies and ensuring the cabin is in order. - **Safety Compliance:** Follow all safety protocols and regulations during operations, contributing to a secure environment for both passengers and crew. - **Communication:** Coordinate with pilots, cabin crew, and other airport staff to relay important information promptly, ensuring team efficiency and passenger satisfaction. **Required Skills and Expectations:**Candidates should have a minimum education of 10th grade and can be fresh graduates or have up to 5 years of experience. A positive attitude, good communication skills, and the ability to work as part of a team are essential. Candidates must be physically fit to handle the demands of the job, which includes lifting heavy luggage. Punctuality and reliability are crucial, as is the ability to work in a fast-paced environment where adaptability is key. A willingness to learn and take on new challenges will be highly valued.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Asansol
Ground Operations Staff Ground Handling Staff Airline Ground Staff Ground Staff Executive Ground Hostess Ground Staff Ground Operation
A Ground Hostess (or Airport Ground Staff) ensures passenger safety, comfort, and efficient service within airport terminals. Key duties include assisting passengers with check-in and boarding, managing baggage, handling tickets, providing information, and assisting special needs passengers, all while acting as airline ambassadors.Key ResponsibilitiesPassenger Handling: Welcoming passengers, checking travel documents (passports, IDs), issuing boarding passes, and directing passengers to departure gates.Customer Service: Answering queries, assisting with flight delays or cancellations, and providing information about flight schedules.Special Assistance: Assisting passengers with limited mobility, elderly passengers, and unaccompanied minors.Baggage Management: Handling baggage checks, tagging luggage, and addressing lost or damaged luggage issues.Safety & Security: Ensuring compliance with safety protocols, performing security screenings, and assisting in emergency situations.Gate Duties: Manning boarding gates and ensuring smooth boarding processes.Requirements & SkillsEducation: Typically a high school diploma or equivalent (10+2), with a diploma in aviation or hospitality being an advantage.Appearance: Well-groomed with a professional appearance.Communication: Excellent communication skills in English and local languages.Personality: Patient, friendly, service-oriented, and able to work under pressure.Technical: Basic computer literacy (knowledge of airline ticketing systems like Amadeus or Sabre is a plus).HR RIYA - 9875678239
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bardhaman
Ground Operation Ground Management Ground Staff Ground Hostess Ground Staff Executive Airline Ground Staff Ground Handling Staff Ground Operations Staff
round Operations Staff (Ground Crew) ensure the safety, security, and efficiency of aircraft, passengers, and baggage from check-in to takeoff. Key roles include passenger service (check-in, boarding), baggage handling, ramp services (loading/unloading, guiding aircraft), and catering, all while maintaining strict regulatory compliance and delivering excellent customer service.Key ResponsibilitiesPassenger Service/Terminal Operations: Greet passengers, handle check-in, verify documents, assign seats, process baggage, assist special needs passengers, and manage boarding gates.Ramp Services (Tarmac Operations): Guide aircraft to parking bays (marshalling), load and unload luggage, handle cargo, operate baggage conveyors, and connect ground power units.Safety and Security: Conduct security checks on passengers and baggage, monitor terminal areas, and ensure compliance with aviation regulations (e.g., FAA, IATA).Flight Preparation: Coordinate with cabin crew, clean aircraft cabins, restock refreshments, and assist with cabin security checks.Communication and Logistics: Provide flight information, handle inquiries, manage luggage complaints (lost/damaged), and inform passengers of delays or gate changes.Required Skills and QualificationsInterpersonal Skills: Excellent communication to assist diverse passengers and work with crew.Physical Stamina: Ability to stand for long periods, work in varying weather conditions, and lift heavy baggage (up to 32kg/70 lbs).Flexibility: Willingness to work shifts, including nights, weekends, and holidays, to support 24/7 airport operations.Attention to Detail: Strict adherence to safety protocols and regulatory procedures.Education: High school diploma or equivalent, with previous customer service or aviation experience preferred.Working ConditionsGround staff work both inside the terminal and directly on the tarmac, exposed to noise, weather, and fast-paced, high-pressure environments.HR RIYA - 9875878239
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bankura
Ground Operation Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff Ground Handling Staff Ground Operations Staff
Airport ground staff are responsible for ensuring passenger safety, comfort, and efficient flight operations, covering duties from check-in to boarding and ramp services. Key roles include assisting passengers (ticketing, boarding), handling baggage, guiding aircraft to parking bays, and coordinating with flight crews to ensure on-time departures. Key Ground Staff Responsibilities:Passenger Handling & Service:Check-in: Greeting passengers, verifying travel documents, issuing boarding passes, and weighing/tagging luggage.Boarding Gates: Scanning boarding passes, making announcements, boarding flights, and managing seat changes.Special Assistance: Assisting elderly, disabled passengers, and unaccompanied minors.Customer Service: Addressing queries, resolving complaints, and managing flight delays or cancellations.Ramp Services & Operations:Baggage Handling: Loading and unloading luggage and cargo safely into the aircraft.Aircraft Servicing: Guiding aircraft to parking bays, providing stairs/jet bridges, and organizing cabin cleaning and catering.Safety Coordination: Conducting pre-flight safety checks, managing refueling, and securing the aircraft.HR RIYA - 9875678239
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Mangalore
Ground Staff Airport Operation Airport Representative Airport Manager Airport Supervisor Ground Handling Staff Passport Checking Executive Ground Operation Ground Management Cabin Crew Air Cargo
An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Guwahati
Ground Staff Airport Operation Airport Representative Airport Manager Airport Supervisor Ground Handling Staff Passport Checking Executive Ground Operation Ground Management Cabin Crew Air Cargo
An Air Ticketing Executive handles flight reservations, ticket issuance, rebooking, and customer travel support. The job sits at the intersection of airline systems, fare rules, and passenger service, and is common in airlines, travel agencies, OTAs, and airport offices.Key ResponsibilitiesCreate, modify, and cancel flight bookings.Issue tickets and process reissues, reroutes, refunds, and voids.Quote fares, taxes, and service fees.Advise customers on baggage, visa, and travel policies.Handle special service requests (meals, seats, wheelchairs, UMNR).Coordinate with airlines for schedule changes or disruptions.Maintain accurate PNR and payment records.Meet sales and service quality targets.Daily Work ActivitiesChecking availability and best fares.Responding to calls, emails, or walk-in clients.Monitoring queues for time limits and ticketing deadlines.Updating passengers about delays or cancellations.Preparing daily sales and cash reports.Skills & CompetenciesKnowledge of fare construction and airline rules.Familiarity with Global Distribution Systems (GDS).Good communication and persuasive skills.Accuracy with data entry and payments.Ability to manage irate or stressed travelers.Time management and multitasking.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Bangalore
Air Cargo Operations Air Cargo Air Cargo Executive Cargo Handling Cargo Warehouse Cargo Staff Transshipment Procedures Export Import Export Import Documentation Export Import Assistant Import Export Operations Ground Handling Staff Ground Operation Ground Management Ground Staff Airport Cargo Airport Operation Airport Manager
Job SummaryThe Air Cargo Executive is responsible for managing end-to-end cargo operations, including cargo acceptance, documentation, warehouse handling, and coordination with airlines, customs, and ground handling teams. The role ensures timely, safe, and compliant movement of cargo in accordance with aviation regulations and company SOPs. Key Responsibilities Cargo OperationsHandle import, export, and transshipment cargo operationsPerform cargo acceptance, build-up, breakdown, and dispatchEnsure correct segregation and storage of cargoMonitor flight cut-off times and cargo loading schedulesCoordinate with ramp and load control teams for aircraft loading Documentation & CompliancePrepare and verify Air Waybills (AWB) and cargo manifestsEnsure compliance with IATA rules and airline proceduresMaintain accurate cargo records and reportsCoordinate with customs and security authoritiesEnsure proper documentation for DG, perishables, valuables Safety & SecurityFollow aviation safety, security, and ramp safety proceduresHandle cargo as per Dangerous Goods regulations (if certified)Ensure proper use of PPE and material handling equipmentReport damages, discrepancies, or safety hazards immediately Systems & CoordinationUpdate shipment status in cargo management systemsCommunicate with customers, freight forwarders, and internal teamsTrack cargo movement and resolve shipment delays or issues Required Skills & CompetenciesKnowledge of air cargo operations & airport proceduresUnderstanding of cargo handling, ULDs, and warehouse operationsBasic knowledge of DG handling and load safetyGood computer skills (MS Excel, email, data entry)Strong attention to detail and accuracyEffective communication and teamwork skillsAbility to work under pressure and meet deadlines Education & Qualifications12th Pass / Graduate (as per role requirement)Certification in Air Cargo / Logistics (preferred)Dangerous Goods (DG) certification (mandatory for some roles)Freshers with strong aptitude and willingness to learn are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsPhysically fit for standing, lifting, warehouse dutiesComfortable working in fast-paced airport environments
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  • Fresher
  • Prayagraj
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling Ground Staff Activities
We are looking for motivated individuals to join our team as Ground Handling Staff in Prayagraj. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in the aviation industry. As a Ground Handling Staff member, your main responsibilities will include:- **Baggage Handling:** Assist in loading and unloading luggage from aircraft, ensuring all items are handled safely and efficiently.- **Passenger Assistance:** Help passengers with check-in, boarding, and provide information as needed, ensuring a smooth travel experience.- **Aircraft Preparation:** Work with the team to prepare aircraft for arrivals and departures, including cleaning and restocking necessary supplies.- **Safety Compliance:** Follow all safety regulations and guidelines while performing tasks on the ground, ensuring a secure environment for passengers and crew.To be successful in this role, you should have good communication skills to interact positively with passengers and team members. Attention to detail is important for ensuring that all procedures are followed properly. We expect you to work well under pressure, as you may need to handle multiple tasks at once, especially during peak travel times. A team-oriented attitude is essential, as you will be collaborating closely with your colleagues. If you are hardworking and dedicated to providing excellent service, we would love to have you on our team.
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Hiring Fresher - Air Hostess - Kolkata

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Hostess Flight Attendant Flight Steward Cabin Crew Cabin Attendant Ground Staff Ground Handling Staff Ground Operation Ground Management Airport Operation Airport Staff Airport Manager
Job OverviewAn Air Hostess (Cabin Crew) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide in-flight services, handle passenger queries, and maintain safety standards while representing the airlines brand professionally. The role requires excellent communication, a service-oriented attitude, and the ability to manage emergencies effectively.Key Responsibilities Safety & Security DutiesConduct pre-flight checks of emergency and safety equipment.Demonstrate and explain safety procedures and emergency protocols to passengers.Ensure passenger compliance with seat belt, baggage, and electronic device regulations.Administer first aid and manage emergencies when necessary.Coordinate with pilots and ground staff regarding safety or security issues. Passenger ServiceWelcome passengers onboard and assist with seating and cabin orientation.Provide in-flight services, including meals, beverages, and duty-free sales.Assist passengers with special needs, such as elderly passengers, children, or passengers with disabilities.Handle passenger inquiries, complaints, and requests politely and efficiently.Maintain passenger comfort and ensure a positive in-flight experience. Operational & Administrative TasksMaintain accurate records of passenger counts, incidents, and service reports.Monitor cabin inventory and report shortages or damages.Ensure cleanliness and orderliness of the cabin before, during, and after flights.Support boarding and disembarkation to maintain smooth operations.Skills & CompetenciesCore Skills:Excellent communication and interpersonal abilitiesStrong customer service orientationProfessional presentation and groomingProblem-solving and decision-making capabilitiesCalmness under pressure and in emergenciesTechnical Skills:Knowledge of aviation safety procedures and in-flight operationsFamiliarity with aircraft equipment and cabin safety gearBasic understanding of airline operations and protocolsPersonal Attributes:Patience, empathy, and cultural sensitivityTeamwork and coordination skillsFlexibility to work on irregular schedules, including nights, weekends, and holidaysAttention to detail and high sense of responsibilityEducational QualificationsMinimum: 10+2 (Higher Secondary) or equivalent qualificationPreferred: Diploma/Degree in Aviation, Hospitality, or Travel ManagementCertifications: First Aid/CPR and DGCA-approved Cabin Crew Course (for India)ExperienceEntry Level: Freshers with strong communication and presentation skills may apply.Experienced: Prior customer service, hospitality, or cabin crew experience is an advantage.Physical & Appearance StandardsGood health and fitness (meeting airline medical standards)Height: Typically 155 cm (female) / 170 cm (male) minimum (varies by airline)Vision: Correctable to 6/6Professional appearance; no visible tattoos or body piercings while in uniformWork EnvironmentAirport terminals and in-flight environmentsShift-based schedules including long-haul flights, weekends, and holidaysExposure to different climates and time zonesHigh interaction with passengers, crew, and ground staff
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Air Cargo Executive Cargo Handling Cargo Staff Air Cargo Ground Staff Ground Operation Ground Handling Staff Supply Chain Management Team Work Communication Air Freight Logistics Operations Export Import Documentation
As an Air Cargo Executive, your main responsibilities will include overseeing all aspects of cargo handling, coordinating with cargo staff and ground handling staff to ensure smooth operations at the airport. You will be required to manage air cargo operations, including loading and unloading of freight, supervising ground operations, and ensuring timely delivery of cargo.Key skills for this role include a strong understanding of air cargo logistics, supply chain management, and export-import documentation. You should have excellent communication skills.
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Air Ticketing Executive Ground Staff Ground Handling Staff Air Hostess Admin Executive Flight Attendant Air Traffic Control Cabin Crew Crew Manager Air Cargo
Responsibilities:1. Issuing, reissuing, and cancelling air tickets for customers.2. Handling customer inquiries and providing information on flight schedules, fares, and availability.3. Coordinating with airlines to confirm reservations and resolve any booking issues.4. Ensuring compliance with airline policies and procedures.5. Assisting customers with check-in and boarding procedures.6. Handling customer complaints and offering solutions to ensure customer satisfaction.7. Maintaining accurate records of ticketing transactions.
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  • 0 - 1 yrs
  • 15.0 Lac/Yr
  • Visakhapatnam
Good Communication Customer Relationship
Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with are preferred keyskills
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
As a Ground Handling Staff in Kolkata, India, you will be responsible for ensuring the smooth operation of ground activities at the airport. This includes assisting passengers with check-in, baggage handling, and boarding procedures, as well as coordinating with other ground staff to ensure timely departure and arrival of flights.Key responsibilities include greeting and assisting passengers with check-in and boarding procedures, handling baggage and cargo, escorting passengers to and from aircraft, marshaling aircraft on the ground, and coordinating with other ground staff to ensure efficient operations.To excel in this role, you should have a 12th pass education, good communication skills, the ability to work well in a team, strong organizational skills, and a customer-oriented approach. Additionally, you should be physically fit and able to work in a fast-paced environment while adhering to all safety and security procedures. This is a full-time position based in an office at the airport, requiring a commitment to providing excellent service to passengers and ensuring the smooth running of ground operations.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Hospitality Good Communication Skills Ground Handling Staff
Seeking a Female Air Hostess based in Kolkata. Responsibilities include ensuring passenger safety, providing excellent customer service, assisting with boarding and disembarking, and maintaining a clean and organized cabin. The ideal candidate should have a degree in any field, possess strong communication skills, and be passionate about aviation and hospitality. No prior experience required as this is a great opportunity for fresh graduates to enter the airline industry.
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Aviation Ground Handling Ground Staff Activities
Job Openings for 20 Ground Handling Staff Jobs for Freshers in Kolkata, Howrah, Siliguri, Malda, Birbhum, Murshidabad, Dankuni, Kolkata, Asansol, Medinipur, Hooghly, having Educational qualification of : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc, B.Tech with Good knowledge in Aviation, Ground Handling, Ground Staff Activities etc.
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