I Square Soft

Ganganagar, Bangalore

2 - 5 years experience in with wireless and networking in end-to-end engineering and business capacities 3+ years of experience with conducting WLAN enterprise site surveys and network designs Deep understanding of current 802.11 standards 3+ years of experience with Routing and Switching Fundamentals Fluent in English (verbal and written). Passionate about networking, information technology or cloud technologies. An up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands To recognise the importance of customer focus and/or of serving the needs of the end user. excellent communication skills, particularly the ability to communicate with staff who are not technically trained. Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organisation. Organisational skills and the ability to prioritise your workload. Ready to work in rotational shifts in 24x7 operationsKey Responsibilities Provide support in the areas of Networking and Wireless Networking Ability to troubleshoot wireless client devices (e.g., iPhone, laptops) Ability to perform monitoring of various WLAN technologies and topologies (e.g., Cisco Prime, DNA) Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skills Consult with both internal as well as client teams to drive solutions from design to completion. Operate, Administer and Govern customer setup. Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP remote and field support staff. Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers. Participate in after-hours remote support rosters. Identify and contribute to projects to improve product support