Henex HR and Financial Services

Malipara, Sambalpur

Job Description: Domestic VoiceDepartment: EntertainmentReporting Structure: Reporting to the Team LeadSummary:We are looking for a talented and dynamic individual to join our team as a Domestic Voice in the Entertainment industry. As a Domestic Voice, you will be responsible for providing exceptional customer service and support to our domestic clients. If you have a passion for delivering top-notch service and thrive in a fast-paced environment, we want to hear from you!Responsibilities:Handle inbound and outbound calls from domestic clientsProvide excellent customer service and supportResolve customer inquiries and issues in a timely and professional mannerUpdate customer information and maintain accurate recordsCollaborate with team members to ensure customer satisfactionQualifications:Previous experience in a customer service roleExcellent communication skillsStrong problem-solving abilitiesAbility to work well in a team environmentProficiency in Microsoft Office applicationsSkills:Excellent verbal and written communication skillsStrong attention to detailAbility to multitask and prioritize tasks effectivelyPositive attitude and willingness to learnExperience:Minimum of 1 year of experience in a customer service roleExperience working in the Entertainment industry is a plusIf you are a customer service enthusiast with a passion for the Entertainment industry, we want to hear from you! Apply now to join our team as a Domestic Voice.