First Call Consulting
Noida, Uttar Pradesh

1 First Call Consulting Jobs and Careers

Customer Representative

First Call Consulting

  • 1 - 6 yrs
  • 3.5 Lac/Yr
  • Cambodia
Customer Relationship Customer Handling
Job Title: Customer RepresentativeExperience: 16 YearsSalary Range: 2,00,000 3,50,000 LPALocation: DelhiEmployment Type: Full-timeAbout the RoleWe are looking for a dedicated and customer-focused Customer Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring a smooth and positive customer experience. Candidates with strong communication skills and prior customer service experience are preferred.Key ResponsibilitiesHandle incoming customer calls, emails, and chats in a professional mannerUnderstand customer needs and provide appropriate solutionsMaintain accurate records of interactions and transactionsResolve customer complaints and ensure timely follow-upsCoordinate with internal teams to escalate and resolve issuesProvide product/service information to customersMeet performance targets such as response time, quality, and customer satisfactionMaintain a positive attitude and deliver excellent customer serviceRequired Skills & Qualifications16 years of experience in customer service/support (BPO/Non-BPO)Excellent verbal and written communication skillsStrong problem-solving and interpersonal skillsAbility to handle difficult customers with professionalismBasic computer knowledge (MS Office, CRM tools preferred)Ability to work in rotational shifts (if applicable)Preferred QualificationsExperience in voice/non-voice customer supportKnowledge of CRM or ticketing toolsMulti-language proficiency (optional)BenefitsCompetitive salary within the range of 23.5 LPAIncentives and performance bonuses (if applicable)Training and career development opportunitiesEmployee-friendly work environmentHow to ApplySend your updated resume to firstcallconsultings@gmail.com with the subject line: Application for Customer Representative.
View all details

About First Call Consulting


We are specialize in employment services and Man Power Services.

Service Offered

HR Solutions Recruitment Agency

Industries we serve

Accounting Banking Broking Call Centre Cement Journalism Export/Import FMCG Hotel Industrial IT Hardware Real Estate Travel & Tourism Water Treatment

First Call Consulting

  • Noida, Uttar Pradesh

Share your thoughts with other customers for First Call Consulting

Add Review

FAQ Section for First Call Consulting

What services does First Call Consulting?

First Call Consulting provides HR Solutions and Recruitment Agency

What industries does First Call Consulting recruit for?

The company provides recruitment services for industries including Accounting, Banking, Broking, Call Centre, Cement, Journalism, Export/Import, FMCG, Hotel, Industrial, IT Hardware, Real Estate, Travel & Tourism and Water Treatment sectors.

What makes First Call Consulting a preferred recruitment consultancy?

The consultancy is known for providing quality manpower solutions, experienced HR support, and effective recruitment services for various industries.

Send Message

Share your Correspondence Details to receive messages from First Call Consulting

  • Remaining : 1000 Characters