Should have great interpersonal skills and ability to perform under pressure & willing to resolve the technical issues on call .In-depth knowledge of all networks.Should have experience in team managementSwitches, Router, SDN, SDWAN (Cisco, Aruba, HP etc.)Firewall, WAF, IPS (Palo alto, Checkpoint, FortiGate, Cisco etc.)LAN, WAN, Wireless network, voice contact center, PBX etc.Handled infrastructure projects: (LAN, WAN, Cloud, Voice & Wireless)24/7 Operations role - flexibility requiredAbility to drive SLAs and Metrics in a must haveExtensive NOC experience and managing network operationsAbility to troubleshoot technical, multi-site and multi-discipline incidents and problems.Able to work under pressure and to tight deadlines.A passion for self-learning and development.Excellent written and verbal communication skills, with the ability to build relationships with customers, both internal and external