Good Communication Customer RelationshipCustomer SupportInboundEnglish LanguageCustomer CallingInbound Voice Process
Remote Customer Service AssociateCompany: Dash TechnologiesLocation: Work from Home (Uttar Pradesh)Type: Seasonal Fixed-TermSalary: 18k (CTC)---About the Role:Dash Technologies is hiring energetic and customer-focused Virtual Customer Service Associates. You will assist customers via phone, chat, and email, solving queries and ensuring a great experience. No scripts just genuine support!---Key Responsibilities:Respond to customer inquiries across multiple channels.Resolve order, payment, and website-related issues.Maintain a positive and professional attitude.---Requirements:Minimum 18 years old.Strong English communication skills.Comfortable working rotating shifts.Stable wired broadband (100 Mbps download / 20 Mbps upload).Quiet, dedicated workspace at home.---Perks:18k CTC.Work from home.Medical insurance, pension plan, internet allowance, and lifestyle benefits.Full training and equipment provided.---Apply now and be part of the Dash Technologies team!
Field Inbound Customer Calls Textsand Chats On Day to Day BasisThis Means: Communicate With ClientsAnswer Their QuestionsResolve Issuesand Update Records. Coordinate With Internal Teams to Offer Resolutions to Clients.
1 - 5 years of previous customer service experienceAt least 1 year of experience with help desk software like Fresh Desk or Zen DeskExperience with both phone-based customer service and chat-based customer serviceNeutral AccentPositive attitudeCalm under pressureGood problem-solving skillsFlexibility to work EST hours