Accumax Technology

Basai Village, Gurgaon

Hiring: Customer Relationship Executive (CRE) Location: Gurgaon Industry: Medical Equipment / Medical Devices Experience: 14 Years Full-TimeRole Summary:We are looking for a Customer Relationship Executive (CRE) to manage customer communication, order coordination, and post-sales support for medical equipment and devices. The role involves close coordination with sales, service, production, and logistics teams to ensure high customer satisfaction.Key Responsibilities: Primary point of contact for hospitals and distributors Handle inquiries on orders, dispatch, installation, and service Coordinate with internal teams for timely order fulfillment Maintain CRM/ERP data, complaints, and follow-ups Support sales with quotations and order documentation Track service requests, AMCs, demos, and installationsRequirements: Graduate in any discipline (Healthcare/Life Sciences preferred) 14 years experience in customer support or CRM Good communication and coordination skills Working knowledge of MS Excel, email, and CRM/ERP systems