X2 Logics Staffing Solution Private Limited

Srinagar, Jammu & Kashmir

We are seeking reliable and detail-oriented professionals with customer service experience to join our team of Customer Support Representatives. The successful candidate will assist customers by answering their questions, using product knowledge and troubleshooting to resolve issues and repair broken components. The ideal candidate is known for their ability to handle complex issues, strong communication skills and positive attitude.Responsibilities:Assist customers in person or by phone, email, or chat about a wide range of questions and problems.Provide customer service to customers.Assist customers with any problems with credit cards.Resolve customer issues, questions, and problems.Answer customer questions and solve customer problems over the phone or in person.Promote excellent customer service through active listening, open communication, and effective problem resolution.Answer, record, and forward all incoming telephone calls; faxes, emails, and correspondence.