Customer Service Representative

Key Skills

Customer Service Agent Outbound Calling

Job Description

We are seeking reliable and detail-oriented professionals with customer service experience to join our team of Customer Support Representatives. The successful candidate will assist customers by answering their questions, using product knowledge and troubleshooting to resolve issues and repair broken components. The ideal candidate is known for their ability to handle complex issues, strong communication skills and positive attitude.

Responsibilities:

Assist customers in person or by phone, email, or chat about a wide range of questions and problems.

Provide customer service to customers.

Assist customers with any problems with credit cards.

Resolve customer issues, questions, and problems.

Answer customer questions and solve customer problems over the phone or in person.

Promote excellent customer service through active listening, open communication, and effective problem resolution.

Answer, record, and forward all incoming telephone calls; faxes, emails, and correspondence.
  • Experience2 - 4 Years
  • No. of Openings10
  • EducationHigher Secondary, Diploma
  • RoleCustomer Service Representative
  • Industry TypeCall Centre / BPO / KPO / ITES / LPO
  • Gender[ Male / Female ]

About X2 Logics Staffing Solution Private Limited

X2 Logics Staffing Solutions is the best staffing We are a full-service staffing firm that specializes in the placement of highly skilled professionals for contract, temp-to-hire, and direct-hire positions. We have been in business for over 3 years and come with the industry experience of 15 years, and we have successfully placed over 600 people with our clients . agency when it comes to creative solutions. T hey have been providing creative solutions to their clients since they started their business, which makes them the perfect . choice for any company looking for a creative solution.
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