The It Cart Corp

Noida Sector 12

Job Description: Online Chat Agent Sales (Inbound & Outbound)Job Location: RemoteShift Time: Night shift (09:30 PM to 07:00AM) IST (Including Break)Working days: Monday to SaturdayCompany Name- THE IT CART CORPEmployment Type: Full TimeExperience: Fresher/1-2 years (Preferred)Compensation: 3 LPA (Negotiable)Education: UG/PG (Any Graduate)No. of vacancy: 4Industry: Retail and FurnitureWe are seeking Online Chat Agent Sales for an International Process.Key Responsibilities:Engage with prospective clients via live chat and calls providing timely and accurate responses to inquiries about our digital marketing services.Identify customer needs and recommend appropriate solutions to drive sales.Assist clients in navigating our service offerings and understanding how they can benefit their businesses.Proactively follow up with leads and encourage them to take the next steps in the sales process.Maintain detailed records of customer interactions and sales activities in our CRM system.Collaborate with the sales and marketing teams to refine chat strategies and enhance customer engagement.Stay informed about industry trends, competitive landscape, and product knowledge to provide insightful recommendations to clients.Meet or exceed daily and monthly sales targets while maintaining high customer satisfaction levels.Qualifications:Previous experience in Online sales, or a similar role, preferably in a digital marketing environment.Excellent written and verbal communication skills with a strong ability to engage and persuade customers.Excellent interpersonal and business communication skills verbal and written.Proficient in using live chat tools and CRM software.Ability to work independently and manage time effectively in a fast-paced setting.A positive attitude and a passion for helping clients succeed.How to Apply: Interested candidates should submit their resume on our mail (hr@theitcart.com) or whtsapp us on 8174990067.

Job Description: Customer Support AgentJob Location: RemoteShift Time: Night shift (09:30 PM to 07:00 AM) IST (Including Break)Working days: Monday to SaturdayCompany Name- THE IT CART CORPEmployment Type: Full TimeExperience: Fresher/1-2 years (Preferred)Compensation: 3 LPA (Negotiable)Education: UG/PG (Any Graduate)No. of vacancy: 2Industry: Retails and FurnitureKey Responsibilities:Respond promptly to customer inquiries via call, providing accurate and helpful information about our digital marketing services.Troubleshoot and resolve customer issues related to service usage, billing, and technical difficulties in a timely manner.Guide customers through the onboarding process, helping them understand how to effectively utilize our services.Collaborate with internal teams to escalate and resolve complex issues, ensuring customer satisfaction.Maintain detailed records of customer interactions and feedback in our CRM system.Educate clients about our products, features, and best practices to enhance their experience and engagement.Monitor and analyze customer feedback to identify trends and suggest improvements to our services and processes.Stay updated on industry trends and product developments to provide informed support and recommendations.Excellent Communication Skills in both.(Written and Verbal)What We Offer:Comprehensive training and ongoing professional development opportunities.A supportive and collaborative team culture.Opportunities for career advancement within a growing company.How to Apply: Interested candidates should submit their resume on our mail hr@theitcart.com with the subject line ''Customer Support Agent'' or can also WhatsApp us on 8174990067. (Strictly No calls)Candidates Must have their own Laptop and Wi-Fi Connection.

Job Description: SEO expertJob Location: RemoteShift Time: Night shift (07:30 PM to 04:30 AM) IST Working days: Monday to FridayEmployment Type: Full TimeExperience: Fresher/1-2 years (Preferred) Compensation: 3 LPA (Negotiable)Education: UG/PG (Any Graduate)No. of vacancy: 2Industry: IT & Digital MarketingJob Summary: We are looking for an experienced SEO Expert to join our team. The ideal candidate will have a deep understanding of search engine optimization techniques and a passion for improving our online visibility. You will be responsible for developing and executing effective SEO strategies to drive organic traffic and improve search rankings for our digital marketing services and IT solutions.Key Responsibilities:1. SEO Strategy Development2. On-Page Optimization3. Off-Page Optimization4. Technical SEO5. Content Strategy6. Analytics and Reporting7. Stay UpdatedQualifications: Bachelors degree in Marketing, Computer Science, or a related field. 3+ years of experience in SEO, preferably within the IT or digital marketing sectors. Strong understanding of SEO tools and analytics platforms. Proven track record of improving search rankings and organic traffic.Preferred Skills: Familiarity with HTML, CSS, and content management systems (CMS). Knowledge of local SEO strategies and practices. Experience with PPC and SEM campaigns is a plus.Interested candidates can share their cv at hr@theitcart.com or can whtsapp us on 8174990067.