Key Responsibilities:1. Contacting customers: Reach out to customers who have overdue bills or outstanding payments to remind them of their obligations.2. Negotiating payment terms: Discuss and negotiate payment plans with customers to settle their debts in a timely manner.3. Maintaining records: Keep detailed records of all customer interactions, payments received, and agreements made for documentation.4. Following up: Regularly follow up with customers who have promised to make payments to ensure they fulfill their commitments.5. Reporting: Prepare and submit regular reports on collection activities, progress made, and challenges faced to the supervisor.Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers to discuss payment options and negotiate terms.2. Persistence: Willingness to follow up consistently with customers to secure payments and resolve outstanding debts.3. Organization: Capability to maintain accurate records and documentation of all collection activities for reference.4. Problem-solving skills: Capacity to think critically and find solutions to overcome challenges in the collection process.5. Professionalism: Conduct all interactions with customers in a courteous and professional manner, maintaining a high level of integrity.
Job Openings for 10 Collection Agent Jobs for Freshers in Jagatsinghpur,Kendrapara,Keonjhar,Collection Agent, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in Credit Control, Collection Agent etc.