TalentXO

Koyambedu, Chennai

Role & ResponsibilitiesBe the first touch point for customers in the pre-sales journeyInvolved in customer research, data analysis, lead qualification etcUnderstand & articulate in detail client requirements & goals for services that we provideClearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospectsDefine & maintain scope documents for design projects across multiple clients using excel, decks, etc.Gather customer requirements via interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, etc., and relay the information clearly to the internal teams.Accountable to Project Management and sales for detailed project scope & estimate.Work iteratively to provide accurate effort estimates based on the scope to the Sales lead.Ideal CandidateExcellent articulation skills & eye for detailStrong interpersonal, listening, written & oral communication skills.Be able to multitask, prioritize, and manage time effectively.Be updated with the latest industry and technology trends, and market researchPossess a short/quick learning curve.Proficient in Microsoft Office and relevant softwareAbility to understand different domains & problem statementsSound judgment and ability to analyze opportunities and informationImmaculate in documentation, process-oriented & analytical.Ability to effectively prioritize and execute tasks under pressure.Prior exposure to user experience design/software development/product management would be ideal.

Role & ResponsibilitiesDesign & develop world-class, scalable & reliable and highly available products/services (full stack) in the SaaS space.Writing clean, great quality, scalable and maintainable code which are covered by automated tests.Understand requirements and deliver new features and services at a fast pace.Use MVC frameworks, SOA concepts and design patterns to build loosely coupled services and systems.Participate in the entire lifecycle of the product - design, documentation, coding, testing and deployment.Work with CallHub partners and focus on building CRM integrations that benefit CallHub customers.Imbibe and maintain a strong customer delight attitude while designing and building products.Communicate well with product and relevant stakeholders.Ideal Candidate1-3 yrs experience in developing applications, web services and REST API's using Python / Django.Experience with front-end technologies - JavaScript, React, HTML and CSS.Excellent understanding of DBMS like MySQL, PostgreSQL. NoSQL like Redis, Mongo etc.Good grasp of computer science fundamentals - data structures and algorithms.Ability to pick up new technologies and assess situations quickly.Detail oriented. Ability to empathize with customers.Good written and verbal communication skills.Team player with strong interpersonal skills, willing to ask for help and offer support to the rest of the team.BE/MS/MCA from reputed institutes in India or abroad