Customer Relationship MarketingMS CRMCustomer Service Operations
Develop and generate business Channel management & development like: Conduct field investigations to increase business volumes Follow up / Ensure for credit approval from the concerned authority for files submitted Ensuring complete documentation, stamping and formalities related to pre / post disbursement Complete control of NPA and overdue cases and their overall reduction to minimal Abreast with the competitors strategies and market activities / preferences Customer service Attending to customer inquires / grievance on a timely basis To submit MIS to the Management. To understand & carry out all the other responsibilities as per the instruction by the company