Shana Consultancy

Badal Colony, Zirakpur

We are looking for a motivated Telecaller to join our team in Chandigarh. The ideal candidate should have 1 to 2 years of experience in telecalling and must have completed education up to the 12th grade. This full-time role requires working from the office, where you will be responsible for communicating with clients and promoting our services.**Key Responsibilities:**- **Outbound Calls**: Make calls to potential clients to inform them about our services, ensuring clear communication and understanding.- **Lead Generation**: Identify and qualify potential leads by collecting relevant information during the calls, which helps in expanding our customer base.- **Follow-ups**: Maintain regular follow-up with prospective clients to keep them engaged and address any queries they may have regarding our offerings.- **Data Entry**: Accurately update customer information and call records in our database to ensure easy access to client history for team members.- **Feedback Collection**: Gather feedback from clients about our services, which will assist in improving our strategies and offerings.**Required Skills and Expectations:**The ideal candidate should possess excellent verbal communication skills, allowing them to convey information clearly and confidently. A friendly and persuasive attitude is essential to engage with clients effectively. Good listening skills are important to understand client needs and address them accordingly. Familiarity with basic computer applications is expected to manage data entry tasks smoothly. Candidates must be self-motivated and able to work collaboratively within a team to achieve common goals. Additionally, punctuality and a professional demeanor are important traits for this role.