OneKEE Co.

Lucknow, Uttar Pradesh

** Voice process includes upselling/ sales**Languages Proficient in English and Hindi ( English equivalent to versant Level 4 and above)** Shift Window: 6-day working processTo commute to and fro, a Shuttle is provided by the Company to the nearest metro station-** Incentives Average 2000- 30000 per month

Purpose of the role:This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurateinformation when a request is made. He/she is also responsible for ensuring that only 3 data points are provided on any call.a. Key Responsibilities: Responsible for attending calls and providing information as requested by the caller. Ensure that appropriate information is provided while taking a call. Responsible for working on the feedback received from the Team Leader, Group Leader, QualityAnalyst or Trainer. Adhering to the compliance and policies set by the department.b. Skills and Work Experience required: Excellent Communication Skills Ability to work under pressure. Pleasant voice with pleasing telephonic etiquettes Working knowledge of computers ability to comprehend and follow instructions and directions. Adept at typing.5 days workingDay shift for femaleFlexible shift for malesalary for full time :16k(9 hrs)salary for part time: 10k (5hrs)