Nextstep Consultancy Services

Chandigarh Sector 4

Job Title: Customer Care Executive Location: park street kolkata Salary: 10000-12000 Experience: Fresher / Experienced Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. Key Responsibilities:Handle inbound & outbound customer callsResolve customer queries and complaints efficientlyProvide accurate information about products/servicesMaintain customer records and update databasesFollow up with customers for feedback and issue resolutionEnsure high customer satisfaction levels Requirements:Minimum 10th passGood communication skills (Hindi/English)Basic computer knowledgeAbility to handle pressure and multitaskPositive attitude and customer-centric approach

Job Title: Digital Marketing SpecialistLocation: Kolkata, West BengalJob Type: Full-timeJob Role:We are looking for a Digital Marketing Specialist to manage online marketing campaigns and generate leads.Key Responsibilities:Run and manage Google Ads and social media campaignsHandle SEO and improve website rankingCreate and manage social media contentTrack campaign performance and generate reportsRequirements:Basic knowledge of SEO, SEM, and social media marketing1-3 years of experience preferredGood communication and analytical skills