LATS Solutions Pvt. Ltd

Tambaram Chennai

As a Customer Support Specialist, you will be responsible for ensuring a positive experience for our customers through effective communication and problem-solving. Your main duties will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and chat requests from customers, addressing their questions or concerns promptly and professionally.- **Resolving Issues**: You will troubleshoot customer problems and provide solutions, ensuring issues are resolved efficiently and to the customers satisfaction.- **Maintaining Customer Records**: You will document all interactions with customers in our database, keeping track of issues, resolutions, and customer feedback to help improve our services.- **Collaborating with Teams**: You will work closely with other departments to ensure that customer needs are met and that any unresolved issues are escalated properly.- **Providing Product Information**: You will educate customers about our products and services, helping them understand features and benefits to enhance their experience.The ideal candidate should possess the following skills and expectations:- Strong communication skills in English, both written and verbal, to interact effectively with customers.- Problem-solving abilities to think critically and provide effective solutions to customer concerns.- A friendly and patient demeanor to create a positive interaction experience for customers.- Basic computer skills and familiarity with customer support software or CRM systems.- A minimum of 1 to 2 years of experience in a customer support role, preferably in a related field.- A bachelor's degree in B.A, B.B.A, or B.Com is required.

Position: AccountantQualification: B com Graduate with 1 -2 years exp in accountsImmediate joinerTwo wheeler MandatoryMale candidates PreferredTally, GST, taxation, Bills payable, Receivable

As a Labour Welfare Officer, your key responsibilities will include: Labour Relations: Handle labour-related issues and maintain healthy relations with contractors. Counseling: Guide workers on safety, health, hygiene, company rules, regulations, and policies. Employee Management: Oversee employee screening, attendance, and entry/exit procedures. Meetings: Organize and arrange meetings to address worker concerns. Grievance Resolution: Identify and counsel aggrieved workers to resolve issues related to wages, allowances, benefits, and facilities. Employee Benefits: Provide assistance and guidance for ESIC, Provident Fund, and Insurance for workmen. Contract Labour Management: Manage and deploy temporary and contractual workmen as needed. Attendance & Payroll: Maintain attendance records and handle payroll processing for contractual workers. Government Liaison: Ensure compliance with government regulations (ESI, PF, LWF) and maintain contractor documentation (attendance, wage sheets, returns).Educational Qualification: MBA/MSW (from a reputed institute, regular course)Certification: Background in HR/Admin/Labour Welfare Officer (preferred)How to Apply: recruit.hrlspl@gmail.com

As an Engineer - Planning, your key responsibilities will include: Weekly Planning: Prepare and execute weekly plans to ensure smooth workflow. Coordination: Lead weekly meetings and coordinate across various departments for efficient operations. Reporting: Prepare relevant planning reports and updates for management. Cross-functional Coordination: Work with customer, purchase, and production teams to fulfill special product requirements. ERP Proficiency: Use Microsoft Office and ERP software for planning, monitoring, and reporting. If you meet the qualifications and are ready to contribute to our planning team, Age: 25 years aboveN.P- Immediate joiner - 15 daysApply: recruit.hrlspl@gmail.com or 9384815168

Job Description :Shipment Processing Services(Loder or SA/ Sorter): Sorting/Scanning and bagging of shipments pin-code wise. Loading and unloading shipments from vehicles. Basic Knowledge of Computers.