Kairos Konnect

Panchkula Sector 4

Experience Required - 1-2 years preferred in visa immigration.Language Expertise- PunjabiFreshers can apply for roles but confidence is necessary for telecallers.Telecaller responsibilities include:Obtaining customer information and other relevant dataAsking questions to the customer and understanding their specificationsAddressing clients' uncertainties, grievances, and suggestions on timeNoting important details of each conversationCommunicating verbal acceptances of offers to the sales team for closingInputting customer information into a computer and verbally relaying information to sales representatives regarding customer sales opportunitiesRecording customer contacts, sales information, and other information about products and servicesCommunicating with sales representatives regarding customer callsMaintaining good customer relationships and closing the sales deal over callsA successful telecaller representative must be excellent at communication and have superior people skills.