Kairos Human Consulting

Panchkula Sector 4

The RoleAs the Gym brand ambassador, through your staff you will ensure a welcoming, informative and incredible experience for all prospective customers during their visits. It will be responsible for driving (non-members) into the gym in order to deliver industry leading customer services to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting directly to the Manager.Duties & ResponsibilitiesPut in your best efforts to ensure the club achieves the daily, monthly, quarterly and annual budgeted revenue across all revenue heads i.e. New Membership, Renewal Membership, Personal Coaching, and Merchandise Sale.Expectations - Follow-up calls per day, appointments booked and confirmed per day and membership enrolment per day, personal coaching enrolments per week and units of merchandise sales per week.1. Lead Generation & Appointment Booking2. Guest Touring, Membership Presentations, & Personal Production3. Customer ServiceSalary: Upto 3Lac PA + IncentivesExperience: Minimum 6 Months experience in sales role in any industryEducation: Graduation in any fieldLocation: Bandra - Mumbai, On-siteJob Type: Full-time

PURPOSE OF POSITIONCandidate will be responsible to handle the queries and complaints from Australian customersPRIMARY DUTIES AND RESPONSIBILITIESFollow procedures methodically to accurately respond to client requests for information including smoke alarm quote, compliance status, invoice requests, inspection status updates.Provide clients with information relating to smoke alarm legislations in various states and territories.Provide quotes and information to clients relating to upgrading their smoke alarm system.Responsible for accurate and efficient processing of new property lists.Responsible for accurate and efficient processing of client and technician work ordersResponsible for accurate and efficient processing of client invoicesELIGIBILITY- Customer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyProven customer support experience or experience as a Client Service RepresentativeWORK CULTURE-Work from office.5 days a week with 2 rotational offRotational Shifts (Australian Timings)