Job Title: Operations Manager Key Responsibilities: Oversee daily operations and ensure process efficiency, manage and guide counselors, telecallers, and support staff, ensure timely closure of placement activities, maintain and analyze databases for reporting, coordinate with employers, candidates, and stakeholders, implement quality standards and resolve operational issues. Requirements: Bachelor's/Masters in Business, HR, or related field, [X] years of experience in operations (preferably skill sector), strong leadership, problem-solving, and communication skills, proficiency in MS Office and data management.