Shine Services Group
Birhana Road, Kanpur

7 Years in Business

2 Shine Services Group Jobs and Careers

Looking For BPO Telecaller

Shine Services Group

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Thane West
Outbound Calling Customer Care Domestic BPO BPO Non Voice
Digitide BPO - Short JD (Customer Support Executive / Voice Process)Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Support banking/product-related inquiries and basic sales activities.Maintain high customer satisfaction and service quality.Follow process guidelines, compliance, and documentation standards.Communicate effectively with customers in a professional manner.Eligibility: Graduate/Undergraduate (varies by role), good communication skills, customer-service mindset. Some roles prefer regional language proficiency.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Thane
Outbound Calling Outbound Sales BPO Sales BPO Domestic BPO International BPO
We are looking for a dedicated BPO Executive to join our team in Thane. This is a full-time position ideal for individuals with 0 to 5 years of experience. **Key Responsibilities:**- **Customer Support:** Assist customers by answering queries and resolving issues through phone calls, emails, or chat, ensuring a positive experience.- **Data Entry:** Accurately input customer information and maintain records in the database, maintaining data integrity and confidentiality.- **Sales Support:** Provide information about products and services and assist with processing orders, contributing to the overall success of the sales team.- **Feedback Collection:** Gather customer feedback and suggestions, helping the company improve its services and enhance customer satisfaction.- **Team Collaboration:** Work closely with team members and supervisors to meet targets and achieve departmental goals, fostering a supportive and efficient work environment.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal and written communication is essential to interact with customers and team members confidently.- **Problem-Solving Ability:** Must be able to think quickly and provide solutions to customer issues, demonstrating a proactive approach to challenges.- **Attention to Detail:** Accuracy in data entry and attention to customer inquiries is crucial to maintain high standards of service.- **Adaptability:** Willingness to learn and adapt to new processes, software, and customer needs in a dynamic work environment.- **Team Player:** Should be cooperative and able to work harmoniously with others to achieve common objectives. If you meet these requirements and are eager to learn and grow in a customer-focused role, we encourage you to apply.
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About Shine Services Group


Shine Group is a Consulting firm specialized in Recruitments & HR practices. We are one of the best HR Consultants in North India provide manpower to organizations right from junior level to senior level positions. Our aim is to provide fast, quality and cost-effective, end-to-end manpower solutions for our clients. To meet the demands of clients with great foresight, we employ multiple recruitment methodologies to exhaust all possible channels, identifying the best match for you. We are focused on rendering HR Consultancy, Training services, Career Consultancy, Domestic Placement, Recruitment Services and Resume Writing Services. We have a experience of 14 years as a Placement Consultant. Over these years, we have adopted a professional and ethical approach towards our clients in all our dealings.
  • Recruitment & Selection : Our strength is understanding client requirements both technically and culturally. It gives us immense pleasure to see candidates placed by us growing, performing well and adding value to our clients business. We have a team of qualified and experienced professionals who gets involved in thorough understanding of client requirements, they engage with the Human Resources team and respective functional heads to take detailed understanding of the position, followed by preparing their questionnaire and clear queries on the given mandates.
  • Executive Search : Our Executive Search services team works closely with our client top management to execute such search, keeping in mind confidentiality and sensitivity of their work. We take a proper download from client HR and Business teams to understand the objective and deliverables of this position, followed by preparing a tentative list of professionals who could fit the job, check their market reputation and proceed. One of the key focus is working on close tandem and regular feedback sharing with client team about the search findings. It also includes indentifying talent from international markets if required by client.
  • Rpo Offshoring : RPO stands for u201cRecruitment Process Outsourcing, u201cmeaning that an employer transfers all or part of its recruitment activities to an external vendor. Those recruiting activities may include sourcing, screening, testing, interviewing, background checks, coordinating offer letters and orientation.
  • Onsite Services : You may also hire an inhouse recruiter as a part of our RPO service, who will be based in your office, working closely with your HR team and supporting on sourcing, screening, candidate engagement, selecting, rolling out offer letters, getting documentation done, and onboarding of the selected candidate. Key benefits in such services is immediate flow of information, better intergration with your process and systems, reduced cost per hire, saving effort and time on compliance.
  • Resume Formatting Services : Since there is no common standard of making resumes, professionals all across the globe build it as best suited to their needs, however you might be requiring it in a unique acceptable format to improve efficiency and reduce time taken for shortlisting. We can offer your our resume formatting services, our specialised team with eye for details can format profiles on your behalf to the required standard format.
  • Database Regeneration : Value of your database is zilch if it is not updated and latest, itu2019s a natural process for data to become old and obsolete if not updated regularly. You might have millions of candidate records in your database which might need cleaning and regeneration, which might take endless time and money to be completed. We offer you Database Regeneration services by which we help you with udpated, cleaned and validated data from the database you share with us. This not only saves your time and money but makes your data meaningful and informative which can translate into business.

Service Offered

Recruitment Agency

Industries we serve

Accounting Call Centre FMCG IT Services & Consulting IT Hardware Leather Media Metal & Mining Paper & Pulp Security Services Electronics Solar Power Telecom Urban Transport

Shine Services Group

  • 209, Kalpana Plaza, Birhana Road, Kanpur, Uttar Pradesh

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FAQ Section for Shine Services Group

What services does Shine Services Group?

Shine Services Group provides Recruitment Agency

What industries does Shine Services Group recruit for?

The company provides recruitment services for industries including Accounting, Call Centre, FMCG, IT Services & Consulting, IT Hardware, Leather, Media, Metal & Mining, Paper & Pulp, Security Services, Electronics, Solar Power, Telecom and Urban Transport sectors.

What makes Shine Services Group a preferred recruitment consultancy?

The consultancy is known for providing quality manpower solutions, experienced HR support, and effective recruitment services for various industries.

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