Jobs in S. T. Power Project Town, Purulia

As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring travelers have a pleasant experience at the airport. Your main goal will be to assist passengers with their needs and provide excellent customer service.Key Responsibilities:1. **Passenger Assistance**: Greet and help passengers with check-in, boarding, and general inquiries. You will answer questions and guide them through the airport processes to ensure a smooth journey.2. **Information Providers**: Share information about flights, gate changes, and airport facilities. Keeping passengers informed is important for their comfort and travel efficiency.3. **Problem Solving**: Address any issues that arise, such as baggage delays or scheduling conflicts. You will need to think quickly and offer solutions to enhance the travel experience.4. **Safety Compliance**: Ensure that all safety protocols are followed at all times. You will be responsible for upholding standards that keep passengers and the airport secure.Required Skills and Expectations:The ideal candidate should have a positive attitude and strong communication skills to interact effectively with passengers from diverse backgrounds. Freshers are welcome, but a completed 12th-grade education is required. You should be able to work in a fast-paced environment and handle multiple tasks efficiently. A team-oriented mindset and a commitment to providing excellent service are essential for this role. Being punctual and maintaining a professional appearance is also important in this position.

We are seeking an enthusiastic and dedicated Air Hostess to join our team in Kolkata. This full-time position is perfect for fresh graduates looking to start their career in the aviation industry.Key Responsibilities:- **Customer Service**: Provide excellent service to passengers throughout their journey by attending to their needs and ensuring a pleasant flying experience.- **Safety Procedures**: Ensure safety protocols are followed by demonstrating emergency equipment and procedures to passengers before takeoff.- **Pre-flight Duties**: Conduct checks on cabin conditions, ensuring cleanliness and readiness before each flight.- **On-Board Assistance**: Serve food and beverages, and respond to passenger inquiries and concerns during the flight.- **Communication**: Maintain clear communication with the cockpit crew regarding passenger needs and any issues that may arise.Required Skills and Expectations:Candidates must possess effective communication skills, ensuring they can interact clearly and professionally with passengers and team members. A strong commitment to customer satisfaction and problem-solving abilities are essential. The ideal candidate should be able to work well under pressure and maintain a positive demeanor in various situations. As this role is specifically for female candidates, we encourage confident and well-groomed individuals who can represent our brand with professionalism and grace. Fresh graduates with a passion for travel and hospitality are highly encouraged to apply.

As an Air Ticketing Executive, you will play a crucial role in ensuring a smooth travel experience for customers. Your primary responsibilities will include:- **Ticket Booking**: Handle the booking of air tickets for customers, ensuring accuracy and efficiency in the process.- **Customer Assistance**: Provide excellent customer service by addressing inquiries and offering solutions related to flight bookings, changes, and cancellations.- **Fare Quotation**: Offer competitive fare quotes to customers, ensuring they receive the best options available based on their travel requirements.- **Coordination with Airlines**: Liaise effectively with airline partners to confirm bookings, make necessary adjustments, and resolve any issues that may arise.- **Documentation**: Manage documentation related to ticketing and travel to ensure compliance with airline policies and regulations.- **Record Keeping**: Maintain organized records of all ticket bookings, changes, and cancellations for future reference and reporting.To excel in this role, candidates should possess the following skills and expectations:- **Customer Service Orientation**: A strong commitment to providing excellent service to customers and resolving their queries effectively.- **Communication Skills**: Clear and effective verbal and written communication skills are essential for customer interactions and collaboration with team members.- **Attention to Detail**: Ability to work with precision to avoid errors in ticket bookings and ensure customer satisfaction.- **Basic Computer Skills**: Familiarity with computer applications and ticketing software is a plus, although training will be provided to enhance skills.- **Teamwork**: Willingness to work collaboratively within a team and contribute to a positive work environment.