1. Handle Xerox, printing, scanning, lamination, binding, and document-related customer requests2. Help customers with basic computer work, online applications, email, document uploads, typing, and printouts3. Operate computer, printer, scanner, photocopy machine, and internet services4. Prepare simple bills and maintain daily cash, sales, and expense records5. Assist with basic accounts entry using Excel, billing software, or a register6. Manage customer orders, collect payments, and give correct change7. Keep the shop, computers, machines, and documents organised8. Monitor paper, ink, stationery, and other shop stock; inform the owner when supplies are low9. Open and close the shop responsibly and support day-to-day shop management10. Speak politely with customers and handle work accurately and on time