Welcome and assist visitors, students, and clients professionally.Handle incoming calls, emails, WhatsApp, and walk-in inquiries.Provide accurate information about courses, services, fees, and admission procedures.Counsel prospective students and convert inquiries into admissions.Schedule appointments, meetings, and counseling sessions.Maintain student records, inquiry data, and daily reports.Coordinate with internal departments for smooth operations.Follow up with leads and maintain strong customer relationships.Handle basic administrative and office management tasks.Ensure a positive customer experience at the reception.