As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their flight bookings and ensuring a smooth travel experience. **Key Responsibilities:**- **Flight Booking and Reservation:** Handle customer inquiries regarding flight schedules, availability, and fares, ensuring accurate bookings and reservations.- **Issuing Tickets:** Prepare and issue airline tickets following the booking procedures, ensuring compliance with airline policies.- **Customer Service:** Provide excellent customer service by addressing customer queries and resolving any issues related to ticketing and travel plans.- **Payment Processing:** Manage payment transactions efficiently, ensuring that all financial processes related to ticketing are correctly handled.- **Record Keeping:** Maintain accurate records of all transactions and customer interactions for future reference and compliance.- **Coordination with Airlines:** Liaise with airlines and travel partners to stay updated on new offers, promotions, and changes in flight schedules.Required skills and expectations include:- A minimum educational qualification of 12th grade.- Strong communication skills in English and local languages to facilitate effective customer interactions.- Ability to work well in a team and handle diverse customer needs with patience and professionalism.- Basic computer skills to navigate airline systems and manage bookings effectively.- A positive attitude and willingness to learn, with a passion for the travel industry and customer service. This position is ideal for freshers looking to start a career in travel and tourism within a dynamic office environment in Kolkata.