Written Communication Job Vacancies in Chennai

Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level

Qualifications and Skills:1. Education: A bachelor's degree in English, journalism, communications, or a related field is often preferred but not always required. Relevant experience can sometimes substitute for formal education.2. Writing Skills: Exceptional writing skills with a strong command of grammar, punctuation, and style. The ability to write clear, concise, and engaging content is crucial.3. Research Skills: Proficiency in researching various topics and industries to gather information and ideas for content creation.4. SEO Knowledge: Basic understanding of Digital Marketing and SEO principles, including keyword research and optimization, to improve content visibility in search engines.5. Creativity: The ability to generate creative and innovative ideas for content that can captivate and engage the target audience.6. Attention to Detail: Meticulous proofreading and editing skills to ensure error-free content.7. Time Management: The capacity to manage multiple projects, meet deadlines, and prioritize tasks effectively.8. Communication: Strong communication skills, as content writers often collaborate with other team members and may need to explain complex topics in a clear and concise manner.9. Adaptability: The willingness to learn and adapt to different writing styles, tones, and content formats.10. Software Proficiency: Familiarity with content management systems (CMS), word processing software, and possibly digital marketing tools.11. Portfolio: A portfolio showcasing a variety of written work and demonstrating your writing skills and style is often required for job applications.12. Industry Knowledge: Depending on the specific role, having knowledge of the industry or niche you're writing for can be a significant advantage.Keep in mind that the qualifications and skills required for a Content Writer may vary depending on the specific job, industry, or employer.

As an HR Recruiter, you will be responsible for sourcing and screening candidates using various methods such as cold calling, boolean search techniques, and social media recruiting. You will be expected to conduct interviews, negotiate job offers, and manage candidate relationships throughout the recruitment process.