Troubleshooting Skills Fresher Jobs in Coimbatore

As a Software Support Engineer, your main responsibility will be to help customers and users with software-related issues. You will be the first point of contact for users who face challenges while using our software, and your goal is to resolve these issues efficiently.Key Responsibilities:- Troubleshoot Software Issues: Identify and resolve software problems reported by customers, ensuring they have a smooth experience.- Provide Technical Support: Offer guidance and assistance to users via phone, email, or chat, addressing any inquiries they may have about the software.- Document Solutions: Record and maintain detailed logs of customer interactions and solutions provided to enhance the knowledge base and improve future support.- Collaborate with Development Teams: Work closely with software developers to report severe issues and provide user feedback for ongoing improvements.- Train Users: Conduct training sessions or create user manuals to educate customers on how to use the software effectively.Required Skills and Expectations:- A bachelors degree in Computer Applications (B.C.A) or Science (B.Sc) is essential for this role.- Freshers are welcome, so you should be eager to learn and develop your skills in software support.- Strong communication skills are important, as you will be interacting with customers regularly.- A basic understanding of software applications and troubleshooting procedures is preferred.- A problem-solving mindset and the ability to work well under pressure are vital for success in this position.

1. willing to travel 100% regularly2. Flexible in timing needed3. Two-wheeler and its license is mandatory4. Need to visit the companies and report

FIELD Network Engineer :1.Complete Field Work. (Broadband Installation & Fault Repair process)2.Candidate would be traveling to a customer's place to rectify the faults & Installation in the Network. (From the Customer place to the end of the connection at the customer's place)Roles & Responsibilities:1.Assume overall responsibility for ensuring 99.99% Customer Uptime2.Ensure that the notes in the network are maintained as per norms3.Ensure support for timely connectivity for all the cross functional teams4.Maintain the network database and submit the required report to the reporting coordinators on regular intervals5.Attend customer complaints on field and give quality resolution within the customers6.Provide timely resolution of technical complaints through analysis/ troubleshooting7.Monitor NMS through relevant application and take appropriate action based on the events8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required9.100% compliance on safety and cardinal rules10.Responsible for process adherence11.Provide structured feedback to management to provide permanent solutions to improve service level.12 Providing Petrol Allowances.13 Providing Bike Services Allowances.14 Providing PF & ESI Allowances.15 Providing Room Accommodation.16 We are Recruiting for Coimbatore, Tripur.

We have vacant of 5 mobile apps developer Jobs in Coimbatore, Tamil Nadu,Chennai, Tamil Nadu,HTML Developer,code writing,Troubleshooting Skills,team work,Java Script Developer,program testing, for Freshers Educational Qualification : Other Bachelor Degree, B.Sc, B.Tech/B.E Skill HTML Developer,code writing,Troubleshooting Skills,team work,Java Script Developer,program testing etc.

Roles and Responsibilities ACT Fibernet Is Hiring for Experienced Field Network Engineer for Chennai Location1. Complete Field Work. (Broadband Installation & Fault Repair process) 2. Candidate would be travelling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place)Most Expected issues in network would be:1. Service issue due to Fiber Cut/Copper Cut2. Service issue due to improper Router Configuration3. Crimping Issues4. He should meet the daily targets given by the team leader.5. Fiber splicing is involved6.Take proactive actions to reduce customer complaints from Chronic CX elements and should ensure this by rectifying the fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.Roles & Responsibilities:1. Assume overall responsibility for ensuring 99.99% Customer Uptime2. Ensure that the switches in the network are maintained as per norms3. Ensure support for timely connectivity for all the cross functional teams4. Maintain the network database and submit the required report to the reporting manager on regular intervals5. Attend customer complaints on field and give quality resolution within the TAT6. Provide timely resolution of technical complaints through analysis/ trouble shooting7. Monitor NMS through relevant application and take appropriate action based on the events8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required9. 100% compliance on safety and cardinal rules10. Responsible for process adherence11. Provide structured feedback to management to provide permanent solutions to improve service levelEligible Criteria:Should have min 0 - 6 year relevant experience in Field Network Engineer role (Broadband)Experience in Fiber Splicing & Crimping is mustSkill Set Basic Understanding of networking / willing to work on field

We are looking candidates for Onsite support and field operation at Chennai,Coimbatore & Madurai Pls share the candidate resume who are interested send the resume to mail idField Support:Min : 3 years Diploma IT/ElectronicExp: min 1 year and knowledge in hardware troubleshooting.Technical certificate: Add on advantage (Microsoft/CCNA)Salary: Rs.12000/- to 14000 (CTC Per month)Immediate Joining.Onsite Support:Min : 3 years Diploma IT/ElectronicExp: min 2 yearsTechnical certificate: Add on advantage (Microsoft/CCNA)Salary: Rs.12500/- to 13500 (CTC Per month)Immediate Joining.