Ticket Support Executive Fresher Jobs in Delhi

Key Responsibilities:1. Respond to customer inquiries: Answer customer queries and provide support regarding ticket purchases, cancellations, and other related issues.2. Resolve customer complaints: Address and resolve customer complaints in a timely and professional manner to ensure customer satisfaction.3. Process ticket orders: Assist customers in booking tickets, processing payments, and issuing tickets for events or travel.4. Coordinate with internal teams: Collaborate with other departments to ensure smooth ticketing operations and resolve complex customer issues.5. Maintain accurate records: Keep detailed records of customer interactions, transactions, and issues for future reference and analysis.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and internal teams, both verbally and in writing.2. Customer service orientation: A focus on providing excellent customer service and resolving customer issues with empathy and professionalism.3. Attention to detail: Ability to accurately process and record ticket orders, payments, and customer information.4. Problem-solving skills: Capable of analyzing customer concerns and finding effective solutions to meet their needs.5. Ability to work under pressure: Ability to handle high volumes of customer inquiries and resolve issues promptly in a fast-paced environment.

Job Title: Ticket Support ExecutiveCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Ticket Support Executives for IGI Airport, New Delhi. This role is ideal for freshers who want to start their career in the aviation and ticketing sector.Key Responsibilities:Assist passengers with ticket booking and reservationsHandle ticket cancellations, rescheduling, and modificationsProvide fare details and travel information to customersManage customer queries related to tickets and flightsEnsure accurate data entry and maintain recordsCoordinate with airlines and internal teamsRequired Skills:Good communication skillsBasic computer knowledgeCustomer handling and problem-solving skillsAttention to detailPositive attitude and willingness to learnInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027contact person : 7982271981

A ticketing officer's job is to help customers plan their trips by providing information, making reservations, and selling tickets:Provide information: Answer questions about travel arrangements, such as routes, schedules, fares, and travel policiesMake reservations: Confirm reservations and make other arrangements, such as car bookingsSell tickets: Calculate expenses and sell tickets to passengersHandle customer inquiries: Resolve ticketing issues and handle customer complaintsMaintain records: Keep accurate records of transactions and customer interactionsCoordinate with others: Collaborate with team members to improve the ticketing processRe-book tickets: Re-book tickets and other arrangements if passengers change their schedulesTicketing officers may work for airlines, bus companies, railroads, or cruise lines. They may use computers to help speed up the process.

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Ticketing staff, also known as ticketing agents, reservation agents, or ticketing executives, help customers plan and book travel. Their responsibilities include: Selling tickets: Issue and confirm tickets for flights, trains, events, and more Making reservations: Assist customers with making and changing reservations, including seating preferences and special requests Providing customer service: Address customer inquiries, resolve issues, and offer travel-related advice Handling payments: Handle payments, refunds, and payment-related inquiries Maintaining records: Maintain accurate records of transactions, passenger information, and ticketing-related paperwork Providing information: Provide information about flights, prices, availability, and event details Assisting with boarding: Assist passengers with the boarding process, including verifying tickets and travel documents, managing boarding queues, and ensuring timely departures Baggage handling: Tagging and checking baggage, ensuring proper weight and compliance with security regulations Ticketing staff can work for airlines, bus companies, railroads, and cruise lines.