ticketing staff, also known as ticketing agents, reservation agents, or ticketing executives, help customers plan and book travel. their responsibilities include:
selling tickets: issue and confirm tickets for flights, trains, events, and more
making reservations: assist customers with making and changing reservations, including seating preferences and special requests
providing customer service: address customer inquiries, resolve issues, and offer travel-related advice
handling payments: handle payments, refunds, and payment-related inquiries
maintaining records: maintain accurate records of transactions, passenger information, and ticketing-related paperwork
providing information: provide information about flights, prices, availability, and event details
assisting with boarding: assist passengers with the boarding process, including verifying tickets and travel documents, managing boarding queues, and ensuring timely departures
baggage handling: tagging and checking baggage, ensuring proper weight and compliance with security regulations
ticketing staff can work for airlines, bus companies, railroads, and cruise lines.
Experience
0 - 2 Years
No. of Openings
50
Education
B.A, B.C.A, B.Com, B.Sc, Diploma, Higher Secondary, Secondary School, Vocational Course
Role
Ticketing Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
skytech aviation pvt ltd rajouri garden