Ticket Support Executive 12th Pass Jobs in Ranchi

We are seeking a dedicated Ticket Support Executive to join our team in Ranchi. This entry-level position is ideal for recent graduates or individuals with up to one year of experience in customer service. The role involves assisting customers with their inquiries and ensuring a smooth ticket resolution process.Key Responsibilities:1. Customer Assistance: Respond promptly to customer inquiries via ticketing systems, ensuring clear communication and understanding of their needs.2. Issue Resolution: Investigate and resolve technical issues raised by customers, coordinating with relevant teams as necessary to provide effective solutions.3. Documentation: Maintain accurate records of customer interactions and support tickets, updating information as needed to reflect progress and resolutions.4. Feedback Collection: Gather customer feedback on the support process and suggest improvements to enhance the overall customer experience.5. Team Collaboration: Work closely with other team members to share knowledge, improve processes, and ensure consistent support delivery.Required Skills and Expectations:Candidates should have completed their 12th grade education and possess strong communication skills. An ability to troubleshoot basic issues and a willingness to learn new systems are essential. A good understanding of customer service principles will be beneficial. We expect a positive attitude, attention to detail, and a commitment to helping customers. The ideal candidate should be able to work efficiently in an office environment, embracing collaboration and teamwork.

Hiring for 25 Ticket Support Executive Jobs in Ranchi, Bangalore, Bhopal, Mumbai, Imphal, Shillong, Aizawl, Kohima, Bhubaneswar Sector 3, Chandigarh, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc with Good knowledge in Air Ticketing, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing Reservation, Ground Operation, Good Communication etc.

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact: