Ticket Checking Staff 12th Pass Fresher Jobs in Guwahati

In the role of Air Ticketing Staff, you will be responsible for various tasks related to air ticketing and customer service. This position requires you to work full-time from the office located in Guwahati.Key Responsibilities:- Air Ticketing Operations: Handle the booking and issuance of airline tickets, ensuring accuracy and efficiency in all transactions.- Customer Support: Provide assistance to customers regarding flight inquiries, changes, and cancellations, offering excellent service throughout the process.- Documentation Management: Maintain and organize necessary paperwork for ticketing and customer requests, ensuring all documentation complies with company standards.- Coordination with Airlines: Liaise with airline representatives to resolve any issues related to ticketing and customer queries.- Cabin Crew Interviews: Participate in the coordination of cabin crew recruitment processes, assisting with interview arrangements as needed.Required Skills and Expectations:- Education: Candidates must have completed at least 10th grade.- Experience: Preferably seeking individuals with up to 2 years of relevant experience, but freshers are welcome to apply.- Excellent Communication: Strong verbal and written communication skills are essential for effective customer interaction.- Technical Proficiency: Familiarity with ticketing systems and basic computer skills is expected to facilitate daily operations.- Teamwork: Ability to work well within a team, contributing to a positive work environment.- Customer-Oriented Attitude: A commitment to providing exceptional customer service is crucial.The work schedule involves shifts from 10 am to 6 pm. Candidates should be prepared for the responsibilities mentioned and should possess necessary documents for employment verification.

We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.

A ticket checking staff member, also known as a Ticket Collector (TC) or Travelling Ticket Examiner (TTE), is responsible for verifying and collecting passenger tickets on a train, ensuring they have valid fares for their journey, guiding them to their designated seats, and enforcing railway rules by checking for unauthorized passengers or excess luggage; essentially acting as a conductor who monitors ticket validity onboard a train.