Ticket Booking Job Vacancies in Purnia

As an Air Ticketing Executive, you will play a vital role in managing and processing flight bookings for customers. Your primary focus will be to ensure that travelers receive accurate and timely information for their air travel needs.**Key Responsibilities:**- **Manage Bookings:** Handle booking requests from customers, ensuring all details are correctly entered into the system to avoid any mistakes in travel arrangements.- **Customer Service:** Respond to customer inquiries regarding flight availability, pricing, and changes in bookings, providing accurate information and assistance.- **Issue Flight Tickets:** Process and issue electronic flight tickets promptly, ensuring compliance with airline policies and guidelines.- **Handle Cancellations and Refunds:** Assist customers with ticket cancellations and refund requests, ensuring proper documentation and adherence to airline regulations.- **Stay Updated on Travel Policies:** Keep abreast of airline policies, travel restrictions, and fare changes to provide correct information to clients.**Required Skills and Expectations:**- **Attention to Detail:** You must be meticulous in managing bookings and tickets to prevent errors that could lead to travel issues for customers.- **Communication Skills:** Strong verbal and written communication is essential, as you will interact with customers, airlines, and travel agencies regularly.- **Basic Computer Skills:** Familiarity with computer applications and ticketing software is required to process bookings efficiently.- **Ability to Work Under Pressure:** You should be able to manage multiple tasks and work effectively during peak travel times.- **Team Player:** Collaboration with colleagues is important to ensure smooth operations and provide excellent service to customers.