Ticket Booking Job Vacancies in Purnia

We are looking for enthusiastic Airport Ticketing Staff to manage ticket sales and customer service at our airport in Purnia, India. Ideal candidates should possess good communication skills and a friendly attitude.Key Responsibilities:- Ticket Sales: Assist passengers in purchasing tickets for flights, ensuring all transactions are processed accurately and efficiently.- Customer Support: Answer inquiries from passengers about flight schedules, ticket options, and travel policies, providing clear and helpful information.- Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documentation for smooth boarding.- Problem Resolution: Address any issues or complaints from passengers in a calm and professional manner, striving to find a satisfactory solution.Required Skills and Expectations:Candidates must have completed at least the 10th grade and possess basic computer skills. Excellent verbal communication in English and the local language is crucial for engaging with passengers effectively. Applicants should be friendly, patient, and able to handle stressful situations with ease. A positive attitude and a team player mentality are essential, as you will work closely with other airport staff. Previous experience is not required, but a willingness to learn and adapt to a dynamic environment is important to succeed in this role.

As an Air Ticketing Executive, you will play a vital role in managing and processing flight bookings for customers. Your primary focus will be to ensure that travelers receive accurate and timely information for their air travel needs.Key Responsibilities:- Manage Bookings: Handle booking requests from customers, ensuring all details are correctly entered into the system to avoid any mistakes in travel arrangements.- Customer Service: Respond to customer inquiries regarding flight availability, pricing, and changes in bookings, providing accurate information and assistance.- Issue Flight Tickets: Process and issue electronic flight tickets promptly, ensuring compliance with airline policies and guidelines.- Handle Cancellations and Refunds: Assist customers with ticket cancellations and refund requests, ensuring proper documentation and adherence to airline regulations.- Stay Updated on Travel Policies: Keep abreast of airline policies, travel restrictions, and fare changes to provide correct information to clients.Required Skills and Expectations:- Attention to Detail: You must be meticulous in managing bookings and tickets to prevent errors that could lead to travel issues for customers.- Communication Skills: Strong verbal and written communication is essential, as you will interact with customers, airlines, and travel agencies regularly.- Basic Computer Skills: Familiarity with computer applications and ticketing software is required to process bookings efficiently.- Ability to Work Under Pressure: You should be able to manage multiple tasks and work effectively during peak travel times.- Team Player: Collaboration with colleagues is important to ensure smooth operations and provide excellent service to customers.