Telephone Handling Job Vacancies in Howrah

Front Office Executive - Axis Bank Ltd.The Front Office Executive role in a bank generally focuses on customer service, reception, branch coordination, and administrative support. The exact duties and designation may vary by branch and hiring arrangement; this should not be treated as confirmation of a current vacancy at Axis Bank.Job Role & Responsibilities- Customer Handling: Welcome customers and guide them to the appropriate banking department.- Reception Management: Handle customer enquiries, phone calls, visitor records, and appointments.- Banking Support: Assist customers with account opening forms, KYC documentation, and service requests.- Query Resolution: Provide basic information about savings accounts, current accounts, debit cards, and other banking services.- Documentation: Maintain customer records, registers, files, and office documents.- Branch Coordination: Coordinate with branch staff and direct customer requests to the relevant department.- Administrative Support: Manage daily front-desk activities, stationery, and other office-related tasks.- Compliance: Follow bank policies, confidentiality requirements, and customer service standards.Eligibility Criteria- Qualification: Higher Secondary (10+2) or Graduate, depending on the vacancy.- Experience: Freshers and experienced candidates may be considered.- Skills: Good communication, customer handling, and basic computer knowledge.- Other requirements: Professional behaviour, presentable appearance, and basic documentation skills.Salary & Benefits- Indicative salary: 13,500-22,600 per month in some externally advertised branch/front-desk roles; actual salary depends on the employer, role, and location. Front- Incentives, PF and ESI may be offered depending on the employment arrangement.- Full-time, office-based work.

Front Office Executive - Axis Bank Ltd.The Front Office Executive role in a bank generally focuses on customer service, reception, branch coordination, and administrative support. The exact duties and designation may vary by branch and hiring arrangement; this should not be treated as confirmation of a current vacancy at Axis Bank.Job Role & Responsibilities- Customer Handling: Welcome customers and guide them to the appropriate banking department.- Reception Management: Handle customer enquiries, phone calls, visitor records, and appointments.- Banking Support: Assist customers with account opening forms, KYC documentation, and service requests.- Query Resolution: Provide basic information about savings accounts, current accounts, debit cards, and other banking services.- Documentation: Maintain customer records, registers, files, and office documents.- Branch Coordination: Coordinate with branch staff and direct customer requests to the relevant department.- Administrative Support: Manage daily front-desk activities, stationery, and other office-related tasks.- Compliance: Follow bank policies, confidentiality requirements, and customer service standards.Eligibility Criteria- Qualification: Higher Secondary (10+2) or Graduate, depending on the vacancy.- Experience: Freshers and experienced candidates may be considered.- Skills: Good communication, customer handling, and basic computer knowledge.- Other requirements: Professional behaviour, presentable appearance, and basic documentation skills.Salary & Benefits- Indicative salary: 13,500-22,600 per month in some externally advertised branch/front-desk roles; actual salary depends on the employer, role, and location. Front- Incentives, PF and ESI may be offered depending on the employment arrangement.- Full-time, office-based work.