Call Handling Follow-upCRM SoftwareMultitaskingListening SkillsTeamworkSales SkillsCommunication SkillsAttention to Detail
Promote and sell security surveillance products such as CCTV cameras, IP cameras, DVR/NVR systems, and accessories. Understand customer security requirements and recommend suitable products and solutions. Explain product features, benefits, and technical specifications clearly to customers. Generate new leads and build strong relationships with residential, commercial, and corporate clients. Follow up with potential customers and convert inquiries into sales. Prepare quotations and negotiate pricing to close deals. Achieve monthly and quarterly sales targets.Maintain records of sales, client interactions, and follow-ups. Stay updated on industry trends, new technologies, and competitor products.
We are looking for a new team member.Position: Calling and Basic Computer OperatorRequirements:- Experience in customer calling (ability to speak with clients and provide information)- Basic computer knowledge (Excel/Word/Email usage)- Good communication skills- Responsible and punctual- Good English Speaking
We are seeking a dedicated Telecaller Cum Computer Operator in Delhi NCR to support our operations. The ideal candidate will have a blend of communication and computer skills. Key Responsibilities:- Answering Calls: Engage with customers, respond to their queries, and provide information about our products or services to ensure a positive customer experience. - Making Outbound Calls: Contact potential clients or follow up with existing customers to promote services, gather feedback, or schedule appointments. - Data Entry and Management: Maintain accurate records of customer interactions and update databases with necessary information to ensure data integrity. - Generating Reports: Compile and analyze call logs and customer feedback to assist in improving services and strategies. - Scheduling Appointments: Coordinate appointments for the sales team based on customer availability, ensuring efficient time management for all parties involved. Required Skills and Expectations:- Strong Communication Skills: The candidate must have excellent verbal and written communication skills to effectively interact with customers and convey information clearly.- Computer Proficiency: Proficient in using computers and software applications, including CRM systems and MS Office, to enhance operational efficiency.- Organizational Abilities: Must be detail-oriented and capable of managing multiple tasks efficiently while maintaining accuracy.- Team Player: Should foster a collaborative environment, working well with colleagues to achieve common goals.- Adaptability: Ability to adjust to changes in a fast-paced work environment, demonstrating flexibility in handling various responsibilities. Candidates with 1 to 7 years of experience and educational backgrounds in B.A, B.C.A, B.B.A, or B.Com are encouraged to apply. The position is full-time and requires a female candidate, working from the office.