We are seeking a dedicated Telecaller Cum Computer Operator in Delhi NCR to support our operations. The ideal candidate will have a blend of communication and computer skills.
**Key Responsibilities:**
- **Answering Calls:** Engage with customers, respond to their queries, and provide information about our products or services to ensure a positive customer experience.
- **Making Outbound Calls:** Contact potential clients or follow up with existing customers to promote services, gather feedback, or schedule appointments.
- **Data Entry and Management:** Maintain accurate records of customer interactions and update databases with necessary information to ensure data integrity.
- **Generating Reports:** Compile and analyze call logs and customer feedback to assist in improving services and strategies.
- **Scheduling Appointments:** Coordinate appointments for the sales team based on customer availability, ensuring efficient time management for all parties involved.
**Required Skills and Expectations:**
- **Strong Communication Skills:** The candidate must have excellent verbal and written communication skills to effectively interact with customers and convey information clearly.
- **Computer Proficiency:** Proficient in using computers and software applications, including CRM systems and MS Office, to enhance operational efficiency.
- **Organizational Abilities:** Must be detail-oriented and capable of managing multiple tasks efficiently while maintaining accuracy.
- **Team Player:** Should foster a collaborative environment, working well with colleagues to achieve common goals.
- **Adaptability:** Ability to adjust to changes in a fast-paced work environment, demonstrating flexibility in handling various responsibilities.
Candidates with 1 to 7 years of experience and educational backgrounds in , , , or are encouraged to apply. The position is full-time and requires a female candidate, working from the office.
Experience
1 - 7 Years
No. of Openings
1
Education
Graduate (B.A, B.C.A, B.B.A, B.Com)
Role
Telecaller Cum Computer Operator
Industry Type
NGO / Social Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Near Metro station Dashrathpuri, KFC wali gali