Service Engineer - maintenance of Mechanical & Electrical equipment. They might be needed to install Mechanical & Electrical equipment diagnosed and resolve the issue.
Responsibility Deliverable-
unicating with the customer to ensure that services are being delivered effectively.
ptly following up on service request and providing customer feedback.
toring and maintaining the performance of Mechanical / Electrical equipment.
ain new features and suggest upgrades to customers.
iding recommendations about new features and product improvements.
ring and stocking materials as needed.
iding clear customer feedback.
ity to communicate clearly with team members and clients.
ing reports on a regular basis and presenting findings to managers.
Required Skills-
1. Analytical thinking skills.
verbal communication skills.
ledge of computer operating systems software.
4. problem-solving skills.
interpersonal skills and ability to work with a customer or team to resolve Mechanical system problems.
management skills and ability to prioritize tasks according to urgency.
g able to respond to emergencies in a timely manner and complete tasks within set deadlines.
8. Ability to communicate clearly with team members and clients.
9. Ability to talk and sell to customers about new features and upgrades, if necessary, as part of their job specification