Technical Services Job Vacancies in Ludhiana

Position: Customer Service Associate (Male & Female)Experience: Freshers can applyOpenings: 100 PositionsSalary: 1.80 LPA (in-hand)Preferred: Local candidateQualification Required:Diploma / Degree / Certification in ComputersKey Requirements:Good communication and convincing skills in EnglishBasic knowledge of E-mail and MS-ExcelJob Responsibilities:Contact potential or existing customers to inform them about products or services using scriptsAnswer customer questions regarding products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when requiredEnter and update customer information in the databaseTake and process orders accuratelyHandle customer grievances to maintain the companys reputationKeep records of calls, sales, and other useful information