Technical Service Engineer Job Vacancies in Nashik

Job Title: Service Engineer Job Summary: The Service Engineer will be responsible for installation, maintenance, troubleshooting, and repair of equipment at customer sites. The role requires strong technical skills, customer service orientation, and the ability to resolve issues efficiently to ensure customer satisfaction. Key Responsibilities: Install, commission, and test company equipment at client locations. Perform routine maintenance and preventive checks on machines/equipment. Diagnose technical problems and provide effective solutions. Attend customer service calls promptly and resolve issues within the stipulated time. Maintain detailed service reports, documentation, and feedback records. Coordinate with the production/technical team for unresolved issues and major repairs. Train customers on equipment operation and basic troubleshooting. Ensure all service activities comply with company safety and quality standards. Maintain inventory of tools, spare parts, and service materials. Support the sales team by providing technical input when required. Required Skills & Qualifications: Diploma / Degree in Mechanical, or related field. 1-2 years of experience in service, maintenance, or technical support (freshers can also apply if applicable). Strong knowledge of machinery, electrical systems, and troubleshooting methods. Good communication and customer interaction skills. Ability to work independently and handle field visits/travel. Basic computer skills for reporting and documentation. Preferred Skills: Experience in industrial machinery / manufacturing equipment (customize as needed). Ability to handle on-site challenges and manage customer expectations.

We are looking for a Technical Service Engineer to join our team in Nashik. This position is suitable for candidates with 0 to 1 year of experience who have completed a diploma. The role involves providing technical support and solutions to customers while ensuring high levels of service.**Key Responsibilities:**- **Customer Support:** Assist customers in diagnosing and resolving technical issues related to our products, ensuring their satisfaction.- **Technical Troubleshooting:** Identify and analyze problems in equipment or systems, providing timely solutions to improve performance.- **Product Installation:** Collaborate with installation teams to ensure proper setup and configuration of products at customer locations.- **Reporting Issues:** Document and report recurring issues to the technical team, helping to improve products and services.- **Training to Customers:** Provide basic training and guidance to customers on product use, enhancing their understanding and experience.- **Quality Control Checks:** Conduct periodic checks of products to ensure they meet quality standards and support customer expectations.**Required Skills and Expectations:**Candidates should possess a strong technical background, ideally with a diploma in a relevant field. Good problem-solving skills and the ability to communicate clearly with customers are essential. Familiarity with technical equipment and software is important, along with a willingness to learn and adapt. The individual should be proactive, detail-oriented, and able to work well in a team. A professional attitude and a commitment to customer service are crucial for success in this role.

Key ResponsibilitiesTechnical Design & Drafting: Using CAD software to create layouts for Medical Gas Pipeline Systems (MGPS), nurse call systems, or ambulance interior configurations.Site Supervision: Managing on-site installation teams (technicians, welders, and fitters) to ensure work meets ISO and AIS-125 safety standards.Project Scheduling: Developing timelines (Gantt charts) to ensure hospital wings or ambulance fleets are delivered on time.Quality Control & Testing: Conducting pressure tests on gas lines and load-testing stretchers/cots before handover to the client.Procurement Coordination: Working with the supply chain to ensure specialized medical-grade materials (like degreased copper pipes or reinforced alloys) are available on-site.Regulatory Compliance: Ensuring every aspect of the project adheres to healthcare building codes and medical device regulations.