Technical Process Job Vacancies in Ranchi

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

Key Responsibilities:Recruitment: Assisting with the recruitment process, including screening resumes, scheduling interviews, and coordinating with hiring managers. Onboarding: Supporting the onboarding of new hires, ensuring a smooth transition and providing necessary information and resources. HR Administration: Maintaining accurate HR records and databases, managing employee information, and handling administrative tasks. Employee Relations: Assisting with employee inquiries, resolving minor issues, and supporting employee relations initiatives. Training and Development: Supporting the development and delivery of training programs, and assisting with employee development needs. Policy Development: Contributing to the development and implementation of HR policies and procedures. Legal Compliance: Ensuring adherence to relevant employment laws and regulations. Reporting: Preparing reports on HR metrics and data as needed.

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