Team Leader Quality Assurance Jobs

Team handling and motivation The Team Leader will be responsible for managing, guiding, and motivating a team to achieve company goals. The role involves ensuring customer satisfaction, maintaining compliance, and developing the team's skills for consistent performance.Key Responsibilities1. Team Management & LeadershipLead, train, and motivate a team of Agents / AssociatesSet clear performance expectations and monitor progress.Conduct regular team meetings, reviews

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. Key Responsibilities:- Lead the Team: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- Train and Develop Staff: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- Manage Customer Inquiries: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- Monitor Performance: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- Foster a Positive Environment: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.Required Skills and Expectations:- Strong Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- Problem-Solving Ability: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- Leadership Experience: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- Customer-Centric Attitude: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- Team Player: You should work well with others, support your colleagues, and contribute to the team's overall success.

Urgent Hiring: Quality Assurance (QA) Department ProfessionalCompany: R K LIFE CARE INCIndustry : Dry injection Pharmaceutical IndustryLocation: Jhajjar, HaryanaExperience: 5+ Years in Pharmaceutical Quality AssuranceWe are looking for an experienced QA Professional to join our pharmaceutical manufacturing team. Candidates with strong regulatory knowledge and leadership skills are encouraged to apply.Key Responsibilities:Lead QA department with WHO-GMP / EU-GMP complianceReview batch records, SOPs, BMR/BPR, and documentationHandle deviations, CAPA, change control, and validationConduct internal audits and ensure inspection readinessSupport regulatory compliance and quality systemsRequirements:M.Sc. / B.Pharm / M.Pharma5+ years experience in pharmaceutical QAStrong knowledge of GMP, audits, and documentation practicesCall us to know more details:+91 98733 31448

We have vacant of 2 Quality Inspection Engineer Jobs in Gerugambakkam, Chennai, Experience Required : 2 Years Educational Qualification : B.E Skill: Team Leader Quality Assurance, etc.

Work Mode : HYBRIDWorking Day : 5Candidate should be prepared to travel for client visits so Male Candidates will be preferred. Experience in E2E sales process for IT services and QA industry only, making proposals, pricing etc. in client meetings. MBA in Sales, Marketing. Experience in GCC India space with Mid-large ( USD 100M+ revenue sized firms). Candidate should have won deals of the size >USD 250K (2Cr.) Experience in Finance domain and Team Management [ Leading a team of 5+ sales people Order booking 10 Cr+ with winning deals with clients of 100M+ (mid to large size) ]Key Responsibilities :- Target - Individual 4 Cr, Team 15Cr. Order Booking, acquire new logos independently and with team. Grow the portfolio business to 3X in next 4 years. Should be able to utilize industry connections to generate new business. Build and develop sales teams. Skillset & Experience Required :- Proven track record of working and achieving sales targets while leading a team of 5+ sales people Order booking 10 Cr+ with winning deals with clients of 100M+ (mid to large size). Should have won deals of the size >USD 250K (2Cr.) Experience in GCC India space with Mid-large size firms in this space ( USD 100M+ revenue sized firms). Experience in e2e sales process for IT services firms in India - lead generation, proposal, closure and mining. Experience in Finance domain, Team Management. Experience in IT services and QA industry.

Job Summary:We are seeking a proactive and experienced BPO Team Leader to manage and guide a team of customer service agents. The ideal candidate should be skilled in team management, performance coaching, and ensuring smooth day-to-day operations while delivering excellent customer experiences.Key Responsibilities: Lead, mentor, and motivate a team of agents to achieve individual and team KPIsMonitor daily operations, call quality, and customer interactions to ensure service excellenceConduct regular team meetings, feedback sessions, and performance reviewsHandle escalations and resolve customer issues effectivelyMaintain shift schedules, attendance, and workforce planningGenerate daily/weekly/monthly performance reports and share with managementCollaborate with QA and training teams to identify skill gaps and training needsEnsure compliance with company policies, procedures, and service standardsRequirements:Minimum 2 years of experience in a similar role (BPO/Call Center Team Leader)Strong leadership, coaching, and people management skillsExcellent communication (verbal & written) and interpersonal skillsGood understanding of CRM tools and call center metricsAbility to work in a fast-paced and target-driven environmentFlexibility to work in rotational shifts, including weekends if requiredEmployment Type: Full-TimeLocation - OMR/Perungudi - ChennaiShift - Rotational Shift Experience: 2 to 4 Years in a BPO/Call Center Environment with Team Handling ExperienceQualification - Any Graduates Interested Candidate can contact via-Email - sneha@innov.in Phone number - 7708390529Name - Ms. Sneha

see all jobs onhttps://sites.google.com/view/lsc-staffing-consultancy/homeVery Urgent All types of Jobs Executive level to Directer Level in IT and ITES Industries.BPO inbound, Blended, MIS, Accountant, TL, QA AM, OPS Manager Jobs in Thane, Pune Mumbai and Navi Mumbai, Banglore, Hyderabad, Chennai.Salary- 12k to 40k for ExecutiveTL to Director Levei- Salary 3.6lakh to 20lakhExperience/ fresher for bpoHSC/GraduateGood /average English or for Telugu, Tamil, Malayalam, Kannada, Hindi, English in Babgalore, Hyderabad, over all Mumbai.Day Shift for femaleday or 24/7 shift for maleProcess - BFSI, ITES, IT, Back-end, Work from Home only in Mumbai and Hyderabad.Mumbai/Thane - Metropolis Lab, Back office, MIS, BPO TL CSR Manager, Dialer Executive, IT Consultant, JAVA, PHP, Phone Banking Calling officer.BPO Companies- TL, QA, AM, Director, QTL, Quality Manager.Many Jobs HR Recruiter, Team Leader, AM HR.Accountant job in Malad Mumbai, Thane.HR Dinkarcall on 7507798844/7718840688 or send CV on-Lscglobaljobs@gmail.com

Skill Set for QA Manager (Pharmaceutical Company)1. Technical Knowledge: Good Manufacturing Practices (GMP): Comprehensive understanding of GMP regulations and guidelines. Regulatory Compliance: Knowledge of regulatory requirements and standards (e.g., FDA, EMA). Quality Control (QC) Processes: Proficiency in developing and implementing QC tests and procedures. Validation and Qualification: Expertise in validation processes (e.g., equipment, process, cleaning validation). Documentation: Ability to maintain accurate and thorough QA documentation, including SOPs and batch records.2. Analytical and Problem-Solving Skills: Root Cause Analysis: Ability to conduct thorough investigations to identify the root cause of quality issues. Risk Management: Proficiency in risk assessment and management techniques. Data Analysis: Strong skills in analyzing QC test results and other data to make informed decisions.3. Leadership and Management: Team Leadership: Ability to lead, mentor, and develop a QA team effectively. Project Management: Skills in managing projects, timelines, and resources efficiently. Decision-Making: Capable of making sound decisions under pressure and in a timely manner.4. Communication and Interpersonal Skills: Written Communication: Strong skills in writing reports, SOPs, and other QA documentation. Verbal Communication: Effective communication skills for presentations and interactions with regulatory bodies, management, and cross-functional teams. Interpersonal Skills: Ability to build and maintain positive relationships with colleagues, regulatory authorities, and other stakeholders.5. Attention to Detail: Accuracy: Ensuring all QA activities and documentation are accurate and precise. Thoroughness: A meticulous approach to quality checks, audits, and compliance activities.6. Continuous Improvement: Innovation: Ability to identify areas for improvement and implement innovative solutions. Best Practices: Keeping

*ABOUT COMPANY:-* Spehre is a platform for building a comprehensive professional profile. Its AI rating system evaluates the educational background, work experience, and skillset of users to create a unique rating that reflects their qualifications and capabilities. Recruiters can use Spehre to match job requirements with Spehre-rated candidates, streamlining the hiring process.*JOB ROLE :-* This is a remote internship role for a Human Resources Intern. The Human Resources Intern will be responsible for assisting with HR management, developing HR policies, managing personnel, and administering employee benefits. Day-to-day tasks may include conducting research, maintaining HR records, and providing general HR support to team members.*CRITERIA*:-Under Graduates/ Graduates/ Freshers*DURATION* :- 2 months (remote internship)*ON COMPLETION* :-- Various Certificates- Performance Based Stipend (up to 10k)- Letter of Recommendation- PPO (if you perform well)

Hiring!! Hiring!! Mode - online / Work from Home .JOB DESCRIPTION -HR Intern responsibilities include updating our employee records with new hire information, screening resumes and scheduling interview. If you're interested in kickstarting your career in corporates and getting a closer look at how our company approaches payroll, recruiting and employee development, we'd like to onboard you.Stipend:- Paid ( Performance Based. )BENEFITS & PERKS -* Virtual workplace* * The traineeship program.* certificate of completion.* * Letter of recommendation (based on performance)*An exciting environment to express your passion and develop your skillsAn opportunity to contribute to a leading company and grow personally and professionally.

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