Team Leader Customer Service Job Vacancies in Noida

Looking for customer support executive who have international experience with excellent communication

Key Responsibilities : Costing -:- Arranging technical clarification from customer for tendering queries. Coordination with Tendering Team for timely & techno-commercially correct offer submission. Offer optimization before negotiation Approach & Negotiation -:- Accompany STL for techno-commercial negotiations wherever possible. Coordinate with Customer for his techno-commercial compliance wherever required or advised by STL. Sales Order Files -:- Filling & compiling Design input, Negotiation Sheet, Tender Document, FOS with final costing and all ISO related documents. Coordination with OMG for SO creation. Advance Payment -:- Coordinate for reciept of advance from cutomer as per PO terms. Drawing Approval -:- Coordination with Design for on time drawing submission incorporating all negotiated design inputs. Ensuring timely drawing approval. Ensuring timely release of drawing for planning, procurement & manufacturing. Customer Inspection -:- Coordinate with OMG & manufacturing for customer inspection. Attend all consultant & custome in absence of STL during inspection. Bank Guarantee -:- Get Bank Guarantee format from the customer. Get above format approved from finance department. Coordinate with finance for timely submission of BG. Retrieval of expired BGs from the customer as per input from finance and handing over to finance. Commercial -:- Ensure collection of all commercial documents & compliance as per inputs from the finance. Ensure submission of all documents to client, needed for release of payments as per PO terms. Tracking & follow up for the payment. Erection,Testing & Commissioning -:- Coordinate with client for expected shedule of ETC. Ensure our customer care meets the client requirement Coordinate with Customer Care for commissioning & final handing over report along with feedback for our and client records. SAP Updation -:- Updation of all ECL & sales data in SAP for monthly reports.

-To respond to the customer messages.- Daily listing updates (Placing designs in mockups, moving the prepared images to the store,listing, entering the title and tags correctly)- To make listings on our web page, and to update current listings,- To respond the incoming phone calls (our page has just been established, advertising andpromotional activities have not started yet and there are no phone calls at this stage).

Required a Candidate for the post of Process Team Leader in one of the biggest startup in India.Already the biggest startup in Uttar Pradesh.Hurry up Just one Vacancy LeftRoles and responsibilities- Inspiring each and every team member to perform and produce their best.- Determine the duties and responsibilities of individuals in a team.- Analyzing the individual performance of each team member.- Organizing training workshops to improve the performance of the members- Reporting any problem or fault in the project to the project manager or supervisor.- Offer solutions to the top management regarding project-related queries- Calculating & Controlling the Shrinkage, attrition and take necessary steps- Excellent communication skill is must.Key Requirements:- Confident and self motivated candidate required.-Should be a graduate from any reputed university.-Should have at least 1 year of prior experience of Leading a Team (Documented).Reply to the Ad to get contact Details

We are looking for 3 Senior Customer Service Executive Posts in Noida Extension Noida with deep knowledge in Microsoft Office,Communication Skills,Customer Care,Customer Retention,Customer Support,Customer Management,Customer Handling,After Sales Service and Required Educational Qualification is : Higher Secondary, Vocational Course, Other Bachelor Degree

Greetings from IFA Consulting Services!We are hiring for International Voice/Chat Process. Someone who has worked in Customer Service or Tech Support / Sales on call can apply. Immediate Joiners Only.. Only international Voice or chat Process Experienced Candidates can apply. (NO Freshers)More about this International Voice/Chat Profile :-IFA Consulting Services is hiring for the job profile of International Voice Profile for a well know BPO located in Noida. The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries He/She must show the willingness to learn new things every time and then Giving a resolution to the customers or clients should be the whole and sole responsibility. Handle queries from Telecom customers with the best use of customer service skills through chats and calls. Candidate should have good verbal and writing communication skills. Education- Any graduate/Undergraduate5 days Working per week Both side transportation will be provided under hiring zoneExperience: 1 year to 4 Years of BPO Exp Provided CTC: 3.75 to 4.35 L.P.A Shift: US night rotational shift and rotational week off's.