System Support Executive Job Vacancies in Hyderabad

We are looking for 10 Senior Technical Support Executive Posts in Bangalore, Hyderabad, Visakhapatnam, Bhubaneswar, andrapradesh, telangana, odisha, Karakka Chowk, Ajmer, with deep knowledge in Advanced troubleshooting, network diagnostics, root cause analysis, software debugging, hardware maintenance, system administration, database management, cloud computing, cybersecurity principles, Linux/Unix administration, Windows Server administration, virtualization technologies, scripting (Python, Bash), SQL queries, API integration, VPN configuration, firewall management, disaster recovery, data backup strategies, software development lifecycle, customer relationship management, technical documentation, ITIL framework, project management, team leadership, cross-functional collaboration, performance monitoring, log analysis, remote desktop support, ticketing systems (Jira, Zendesk), communication skills, active listening, conflict resolution, time management, stress management, mentoring, training, public speaking, presentation skills, quality assurance, risk assessment, vendor management, service level agreements, change management, incident response, network security, web server technologies, mobile device management, enterprise applications, automation tools, problem-solving, analytical thinking, critical thinking, decision-making, attention to detail, adaptability, continuous learning, customer advocacy. and Required Educational Qualification is : B.Com, B.E, B.Tech, Any Master Degree

Hardware Skills:Repair & MaintenanceInstallationNetworkingElectronics BasicsPeripheral ManagementHardware UpgradingTestingOS KnowledgeSoftware Skills:ProgrammingSDLC UnderstandingDatabase ManagementOperating SystemsWeb DevelopmentTestingVersion ControlProblem-SolvingCybersecurity AwarenessUI/UX Design

1. To Follow the GMP, Safety and Environment and Environmental policy and adhere to other policies of the company.2. Take Initiation to follow-up to procure the hardware, software for computers, applications, instrument related Equipments.3. Maintain the Servers of QC Lab in Good condition4. Resolve the problems in any software and hardware by coordinating with Service providers.5. Responsible for DATA Backup & Restore of QC Laboratory systems As per SOP.6. Maintaining of Network Diagram upto date.7. Creation, Modification, Disable of Users in Computerized systems of Empower 3 Application Server Lab solutions and Windows(Domain & Workgroup) Password Management as per SOP.8. Performing the Computer validation As per the SOP or Coordinate with External agency for the activity as per agreement and coordinating with Cross-functional teams for risk Assessment during CSV.9. Creation, Disable of projects in Empower Application Server and Standalone Instrument Systems.10. Prepare and Review of Procedure pertaining to IT related role in QMS.11. Raising and Evaluation of changes route to change control procedure pertaining to IT.12. Reporting of Deviations/incidents and Monitoring and implementation of Corrective And Preventive Actions pertaining to IT Procedures.13. Maintaining of Enterprise and Standalone applications used in Quality Control Departments (Ex: Empower, Lab solutions).14. Co-ordinating with Vendor/Supplier during installation and At the Time of troubleshooting of Computer Systems in QC Lab.15. Administration of Anti-virus Server and Network Configurations, Monitoring of Event Logs for updating data and virus traces.16. Daily Checking of Internet Connections (LAN,WAN),Virus Logs, Antivirus.17. Solving the Problems if Any Electronic Mails issues & Configurations.18. Solving the Network problems to Connect Various Locations.19. Update Windows Updates & Patches in all PCs.20. Connecting Network Printers.21. Prepare Tentative budget as per require

Responsibilities Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security. Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.) Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred. Perform post-resolution follow-ups to help requests or incidents. Research issues and resolves technical problems. Creating/updating knowledge articles and support processes functions Qualifications Experience Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred) Written and verbal communication skills. Exceptional ability to multitask. Exceptional ability to adapt and learn new platforms and skills on the fly. Exceptional sense of urgency Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems. Good to have - Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite),

Freshers Application Support EngineersHiring Company: HCLJob Location: LucknowSalary: 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring.

System Engineering domain (Compute, Storage, Data center, backup, cloud services etc), we are in need of junior resource to play an active role in the Call center of an organization's infrastructure strategy architecture, service delivery standards and best practices, to achieve the goal of IT infrastructure management to better effectiveness of IT processes, policies, data, human resources etc.Roles and responsibilities Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of MS office and computer peripherals, like printers and scanners Knowledge on basics of Call Center, Security Practices and Anti-Virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Good written & verbal communication. Diploma or Graduate With Computers as Primary or Optional.