Staff Supervisor Job Vacancies in Delhi

As a Ground Staff Supervisor in Delhi, you will oversee daily operations of ground staff, ensuring efficient service and smooth airport functioning. This full-time role is suited for individuals with a minimum of 10th-grade education, with 0 to 5 years of experience.Key Responsibilities:1. **Supervise Ground Staff**: Ensure all ground staff members are well-trained and performing their duties effectively. Provide guidance and support to enhance team performance.2. **Manage Daily Operations**: Oversee the daily activities at the airport, including check-in, baggage handling, and customer service. Ensure all procedures are followed for safety and efficiency.3. **Customer Interaction**: Address passenger inquiries and resolve any issues or complaints during their travel experience. Maintain high standards of customer service at all times.4. **Coordinate with Other Departments**: Work closely with other airport departments such as security and maintenance to ensure smooth operations. Communication is key to prevent any disruptions.5. **Monitor Performance**: Regularly assess staff performance and provide constructive feedback. Recognize and reward excellence while identifying areas for improvement.Required Skills and Expectations:Candidates should have a strong understanding of customer service principles and be able to communicate effectively. A proactive attitude and problem-solving skills are essential to address challenges promptly. Being able to work in a fast-paced environment and manage time efficiently is crucial for success in this role. Flexibility in working hours and readiness to work on weekends or holidays is expected.

- Assisting passengers: Help passengers with check-in, baggage, boarding, and any other inquiries they may have before their flight.- Ensuring safety regulations are followed: Monitor passengers during boarding and deplaning to ensure they follow all safety procedures and regulations.- Communicating with flight crew: Coordinate with the flight crew to ensure a smooth boarding process and address any passenger or flight-related issues.- Handling baggage: Assist with loading and unloading luggage onto the aircraft and ensure it is securely stored.- Providing customer service: Respond to passenger inquiries, resolve complaints, and assist with any issues that may arise during travel.Required skills and expectations:- Excellent communication skills to effectively assist passengers and communicate with the flight crew.- Ability to handle stressful situations and provide excellent customer service under pressure.- Strong attention to detail to ensure safety regulations are followed and baggage is handled properly.- Basic computer skills to assist passengers with check-in and boarding processes.- Ability to work well in a team environment and follow instructions from supervisors.

A ticketing officer's job is to help customers plan their trips by providing information, making reservations, and selling tickets:Provide information: Answer questions about travel arrangements, such as routes, schedules, fares, and travel policiesMake reservations: Confirm reservations and make other arrangements, such as car bookingsSell tickets: Calculate expenses and sell tickets to passengersHandle customer inquiries: Resolve ticketing issues and handle customer complaintsMaintain records: Keep accurate records of transactions and customer interactionsCoordinate with others: Collaborate with team members to improve the ticketing processRe-book tickets: Re-book tickets and other arrangements if passengers change their schedulesTicketing officers may work for airlines, bus companies, railroads, or cruise lines. They may use computers to help speed up the process.

oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.contact no.-9354279252

As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.

We are looking for a Ground Staff Supervisor to join our team in Delhi. The ideal candidate will oversee ground operations and ensure everything runs smoothly at the airport or facility.**Key Responsibilities:**- **Supervise Staff:** Lead and manage ground staff to ensure efficient operations, providing guidance and support where needed.- **Coordinate Operations:** Work with various departments to ensure timely and effective handling of passenger services, baggage, and aircraft preparations.- **Monitor Performance:** Regularly assess the performance of team members, providing feedback and training to maintain high service standards.- **Compliance with Safety Standards:** Ensure that all safety regulations and procedures are followed, promoting a safe working environment for all staff.- **Handling Passenger Queries:** Assist passengers with inquiries and issues, providing excellent customer service to enhance their travel experience.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education. The ideal candidate will possess good communication skills and be able to work well in a team. Previous experience in a related field is preferred but not mandatory, making this a great opportunity for recent graduates or individuals looking to start their careers. Strong organizational skills and the ability to manage multiple tasks effectively are important. Willingness to work in shifts, including weekends and holidays, is also essential. The supervisor should demonstrate a proactive attitude and have the ability to resolve conflicts efficiently.

We are looking for Ground Handling Staff to join our team in Delhi. This role is essential for ensuring smooth operations at the airport and provides a chance to work in a dynamic environment. **Key Responsibilities:**- **Baggage Handling:** Safely load and unload passenger luggage from aircraft, ensuring that all items are handled with care to prevent damage or loss. - **Passenger Assistance:** Help passengers with check-in procedures and guide them to their boarding gates, ensuring an efficient and supportive travel experience. - **Aircraft Preparation:** Assist in cleaning and preparing aircraft before boarding, which includes stocking supplies and ensuring the cabin is in order. - **Safety Compliance:** Follow all safety protocols and regulations during operations, contributing to a secure environment for both passengers and crew. - **Communication:** Coordinate with pilots, cabin crew, and other airport staff to relay important information promptly, ensuring team efficiency and passenger satisfaction. **Required Skills and Expectations:**Candidates should have a minimum education of 10th grade and can be fresh graduates or have up to 5 years of experience. A positive attitude, good communication skills, and the ability to work as part of a team are essential. Candidates must be physically fit to handle the demands of the job, which includes lifting heavy luggage. Punctuality and reliability are crucial, as is the ability to work in a fast-paced environment where adaptability is key. A willingness to learn and take on new challenges will be highly valued.