Software Support Job Vacancies in Navi Mumbai

The interested candidate should have a good communication skill in English & Marathi, & experience in providing telephonic support to Banking Sector for Banking Software Support, ERP Support, Core Banking Applications.

able to troubleshoot hardware and network issue

1. Customer Support and sales of tally software.2. Familiarity with the Tally Software product and Support Service.3. Telecaller knowledge of Tally ERP 9.4. Good verbal communication in English.5. Experience of using MS Excel in Sales and Customer Support.

We are looking for 3 Software Developer Posts in Navi Mumbai,Kopar Khairane, Mumbai,Mahape, Navi Mumbai, with deep knowledge in Software Product Development,System Software Development,Application Software Support,Software Quality Testing and Required Educational Qualification is : Diploma, Advanced/Higher Diploma, Professional Degree, B.Sc, B.Tech/B.E, Post Graduate Diploma, M.Sc, M.Tech

Excellent Spoken English skills.Logging call received by Business Users from Email/Phone/WebHardware fault diagnosis & isolation on desktops / laptops.OS Support on Windows 7, Windows 10 & other System Software support.Software Support on MS Office, O365, Office Automation, Anti-virus software & E-Mail Client(Outlook).Providing Remote Support to the calls loggedConfigure / troubleshoot Network connectivity of desktops / laptopsTroubleshooting issues related to Internet, Intranet.Laptop/Desktop Encryption Support.Configuring the printers & resolving print related issues of the users.Support for VPN connectivity support.Escalating and Coordinating with respective team in case the issue is not resolved with the initial troubleshooting.Co-ordinate and escalation with other support groups.

Responsibilities :Ability to effectively communicate (verbal and written) and present information clearly to both technical and non-technical audiences.Prepare SQL queries to update data in database.Offer alternative solutions to software issues/questions where appropriate to prevent disruption in client activities.Fetching customer data and reports from SQL server/MySQL.Required Skills :Database skills (MySql, MS SQL Server etc.)Proficiency in MS Office.Should have a good understanding of agile project execution environment.Experience of testing SaaS products will be a very distinct advantage.Ability to communicate clearly and effectively.Clearly demonstrated passion for programming.Good command over English language.Will be good to work on Night Shifts (EST)/Weekends.

candidate who can build and develope application, maintenance, project support, application support in banking domain, project management tool skilled

-Be able to Prioritize tasks, communicate well and understand what Clients are saying-Providing support in the form of procedural documentation-Testing and evaluating new technologies-Following up with clients to ensure the problem is resolved

ResponsibilitiesDirect Responsibilities Application designing / development / testing / support / enhancements / bug-fixing. Interact with functional and technical representatives of project teams in order to understand business functionalities, technical modules, integration mechanisms and data sources. Prepare test plans and conduct Unit, Integration, Regression, Performance and Functional Testing using automated testing frameworks. Contribute to the technical designing phase and document the design with UML diagrams and models. Create a prototype for proof of concept and business requirements validations. Ensure that the project and organization standards are followed during various phases of software development lifecycle and day to day development work. Estimate efforts and schedule for various modules and meet deadlines. Technical and Release Documentation Deployment of system components - Application, Shell Scripts and Databases. Acquire skills in relevant technologies and take up higher responsibilities To participate in out-of-hours / daytime support as required To ensure that application is of good quality, ensure any issues are fixed on priority. To work with teams to help solve complex technical problems Work towards initiatives to improve processes and delivery efficiency Contribute towards innovation; suggest new technical practices for efficiency improvement. Conduct Code reviewsContributing Responsibilities:- Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organizationTechnical & Behavioral CompetenciesMandatory Technical Skills:- Proficient in Java, with a good knowledge of its ecosystems and proficiency in object-oriented programming Knowledge on Collections API. Control structures, access modifier, exception handling. Hands on